Problem
Cause
Solution
The Information LED
flashes just after start
(either pressing Power or
Cycle button for less than
20 seconds).
Floating cable may not be plugged
into the control unit correctly.
Unplug floating cable from the control unit and
reconnect.
Cleaner may not be fully
submerged.
Remove cleaner from the pool and re-submerge,
see
Submerging the Cleaner
.
Propellor may be jammed and not
turning correctly.
Contact Baracuda Customer Service at
1300 784 423
Wheels may be jammed and not
turning correctly.
Contact Baracuda Customer Service at
1300 784 423
The Information LED
flashes during the cleaning
cycle.
Cleaner may be sucking air (lights
will appear after 60 seconds air
intake)
Remove cleaner from the pool and re-submerge,
see
Submerging the Cleaner
.
The cleaner does not stay
firmly on the pool bottom.
There is air in the appliance casing. Remove cleaner from the pool and re-submerge,
see
Submerging the Cleaner
.
The filter canister is full or dirty.
Clean the filter canister, see
Cleaning the Filter
Canister.
The cleaner does not or
no longer climbs the pool
walls.
The filter canister is full or dirty.
Clean the filter canister, see
Cleaning the Filter
Canister.
Walls of pool are slippery or slimy
Although the water seems clear,
microscopic algae, invisible to the
human eye, may be present in the
pool. As a result the pool sides
become slippery and prevent the
cleaner from climbing. Check tracks
for wear and replace as necessary.
Do a shock chlorination treatment to reduce the
pH levels in the pool. DO NOT leave the cleaner
in the pool during this treatment.
On startup the cleaner
does not move.
No power supply to the cleaner.
Check that the outlet to which the control unit is
connected is receiving electricity.
Unit is turned OFF.
Turn the tracks then disconnect the control unit
and wait at least 20 secocds before reconnecting.
If the problem persists, contact Baracuda
Customer Service at 1300 784 423
Cable is tangling in the
pool
Too much cable length in the water. Verify the floating cable enters the water near the
middle of the pool length, see
Cord Tangling
.
Spread all of the floating cable carefully in the
pool, ensuring there are no kinks or coils
The cleaner is not cleaning
effectively.
The brushes have become smooth
or the "wear" indicator shows.
Replace the brushes following the procedure in
Replacing the Brushes
.
Filter canister is full or dirty.
Clean the filter canister following the procedure in
Cleaning the Filter Canister
.
Floating cable is excessively coiled
or kinked.
Make sure the floating cable is spread out over
the pool. Ensure the cable is not too tightly
wrapped or coiled when storing. If the problem
persists, lay the cable straight in the sun to relax
it and remove kinks. Follow the procedure in
Cord
Tangling
to avoid and correct tangled cord.
Tyre track is coming off the wheels
Verify track is properly inserted in the wheel
groove.
If problem persists, replace the tyre track, see
Replacing the Track
.
5.2 General Troubleshooting
The following table lists some of the common symptoms, causes, and solutions for correcting cleaner
operation problems.
Section 5. Troubleshooting
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