Condition: Module Will Not Mute
Indicator Status
Possible Reason/Solution
Power
ON
M1/M2 Input Simultaneity Error
Fault
ON
In #1
ON
- Simultaneity failure (> 3.0 s)
In #2
ON
SSI
ON
MUTE
Flashing
OUT
ON
Indicator Status
Possible Reason/Solution
Power
ON
Muting Error - Muting Disallowed
Fault
OFF
In #1
ON or OFF
In #2
ON or OFF
- Mute Enable (ME) open
SSI
ON
MUTE
Flashing
- Mute Lamp (ML) failure
OUT
ON or OFF
Condition: Mute Drops Out and Will Not Mute Again
Indicator Status
Possible Reason/Solution
Power
ON
Backdoor Timer Expired
Fault
OFF
In #1
Flashing
In #2
Flashing
- M1/M2 and Two-Hand Control In-
puts closed after Backdoor timer
expired
SSI
ON
MUTE
Flashing
OUT
ON
Repairs
CAUTION: Abuse of Module After Failure
If an internal fault has occurred and the Module will not reset, do not tap, strike, or otherwise attempt to
correct the fault by a physical impact to the housing. An internal relay may have failed in such a man-
ner that its replacement is required.
If the Module is not immediately replaced or repaired, multiple simultaneous failures may accumu-
late such that the safety function can not be guaranteed.
NOTE: Do not attempt any repairs to the DUO-TOUCH SG Two-Hand Control Module. It contains no
field-replaceable components. Return it to the factory for warranty repair or replacement.
If it ever becomes necessary to return a DUO-TOUCH SG Safety Module to the factory, please do the following:
1. Contact the Banner Factory Application Engineering Group at the address or at the numbers listed at
.
They will attempt to troubleshoot the system from your description of the problem. If they conclude that a component is defective,
they will issue an RMA (Return Merchandise Authorization) number for your paperwork, and give you the proper shipping address.
2. Pack the component carefully. Damage which occurs in return shipping is not covered by warranty.
DUO-TOUCH
®
SG Two-Hand Control Modules
18
www.bannerengineering.com - tel: 763-544-3164
P/N 109782 Rev.B
