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Maintenance
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6.4 Repair
WARNING
Health risk due to contaminated device
– Decontaminate the device before shipping if it has come into
contact with hazardous substances.
If the device needs to be repaired, send it to the manufacturer.
Clean and decontaminate the device and accessories before ship-
ping.
The "Certificate of Decontamination" is intended to protect the
occupational health and safety of our employees pursuant to the
German Protection against Infection Act and the trade association
accident prevention regulations.
Before sending the device back to us for inspection/repair, the
device and accessories must be cleaned pursuant to current laws
and regulations and, if necessary, must also be disinfected with a
surface disinfection agent listed by the VAH (Alliance for Applied
Hygiene).
Please understand that we cannot start work until this Certificate is
completed in full and submitted.
Download the “Certificate of Decontamination”
form here:
https://www.bandelin.com/downloads
Fill out the form and attach it to the outside of the
packing so that it is clearly visible. Acceptance will
be refused without a completed form.
Send the device to the following address:
BANDELIN electronic GmbH & Co. KG
Heinrichstr. 3-4
12207 Berlin
Germany
+49 30 76880-13
