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Frequently Asked Questions
Issue
●
Points to check / Solutions
The power does not turn
on.
●
Is the power plug fully inserted in the outlet?
●
Is the kettle placed correctly on the power base?
●
Automatic OFF function is in use.
Remove the kettle from the power base to cool, then try
again.
The kettle is boiling over.
●
Have you filled water exceeding the maximum amount
(0.6 L)?
Water amount should not exceed 0.6 L.
●
Have you filled the kettle with something other than water?
Do not pour any liquid into the kettle other than water.
The power does not turn
off even after the water has
boiled.
●
Is the lid firmly closed?
Automatic OFF function does not work when the lid is not
closed tightly. Close the lid tightly when boiling water.
Water drops are observed
on the power base.
While boiling, steam may leak from the switch area and
cause condensation. This is not a defect.
The power supply base
floods with water.
●
Have you filled water exceeding the maximum amount
(0.6 L)?
Water amount should not exceed 0.6 L.
The appliance is hot.
This is normal. The appliance reaches very high
temperatures. Do not touch any parts of the appliance
other than the handle while it is hot.
Warranty Policy and Privacy Policy
For information on warranty and privacy policies, please refer to the BALMUDA website
(https://us.balmuda.com).
Product Specifications
Model
K02H Series
Power supply
AC 120 V 60 Hz
Rated power consumption 1200 W
Unit weight
Approx. 2 lb
Unit dimensions
W 10.6 in. × D 5.6 in. × H 7.6 in.
Rated capacity
0.6 L
(20 fl oz)
Length of power cord
Approx. 2.5ft
Purpose
Household use, indoor use
833-333-1033
https://us.balmuda.com
TMS-P801-D10
