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BALBOA WATER GROUP

OWNER’S MANUAL

 

200 Series Electronic Hydromassage

 Pumps

SAFETY INSTRUCTIONS:

An earth leakage or residual current protection divide must be fitted to all instructions. 

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Should the installer or 

owner be unfamiliar with the correct installation or operation of this type of equipment, you should contact the 
distributor/manufacturer for the correct advice before proceeding with the installation or operation of this product. 

To reduce the risk of injury, do not permit children or persons with reduced physical, sensory or mental capabilities, 

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or lack of experience and knowledge to use this product unless they are closely supervised at all times by a person 
responsible for their safety.

TABLE OF CONTENTS:

TECHNICAL INFORMATION .........................................................................................................................................1

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INSTALLATION 

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............................................................................................................................................................3-4

OPERATION 

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 ...............................................................................................................................................................5-6

TROUBLESHOOTING 

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.................................................................................................................................................6-7 

PARTS LISTING 

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...............................................................................................................................................................8

WARRANTY ..............................................................................................................................................................9-12

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CONTACT

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......................................................................................................................................................................12

TECHNICAL INFORMATION

Balboa 200 Series Electronic Hydromassage Pumps 
Models: 2374, 2394 and 2404 (Hot Pump Bathmaster) 
Models: 2376, 2386, 2396 and 2406 (DR Pump without heater)
Models: 2377, 2387, 2397 and 2407 (DR Pump with heater)

The range of Balboa 200 Series Hydromassage Pumps have been designed specifically for spa bath (whirlpool spa)  
applications giving maximum performance for the ultimate relaxing bath experience. 

The Balboa Hydromassage Pumps provide excellent hydraulic performance in a compact and  
extremely quiet design. Designed to circulate hot water in (whirlpool) spa baths, these pumps  
incorporate a special internal design to ensure the pump self drains eliminating the build up of  
unhygenic/stale water. 

Inlet 

     40mm 

Barrel 

union

Outlet 

     40mm 

Barrel 

union

Maximum Total Head   

 

 

237x = 10.3m

      238x 

12.0m

      239x 

13.5m

      240x 

14.5m

Maximum Ambient Temperature 

 

55

C

Maximum Water Temperature   

 

70

o

 

C *

(*capable of pumping 70

o

 C, not recommended for spa bath applications) 

HOT PUMPS

Primary Heating Temperature Cut-out   

40

o

 C

Secondary “Safety” Heater Cut-out 

 

45

o

 C

IP 

Rating     IPX5

Noise 

     65 

dBa 

metre

40665 Rev D   Feb. 9, 2012

Summary of Contents for 2374

Page 1: ...Balboa 200 Series Electronic Hydromassage Pumps Models 2374 2394 and 2404 Hot Pump Bathmaster Models 2376 2386 2396 and 2406 DR Pump without heater Models 2377 2387 2397 and 2407 DR Pump with heater T...

Page 2: ...u will not and will not attempt to modify prepare derivative works of reverse engineer decompile disassemble or otherwise attempt to create source code from the software No title to or ownership in th...

Page 3: ...must be protected from t exposure to the weather If the pump is installed outside a protective cover is required PIPING WARNING The ttings on these hydromassage pumps are constructed of ABS Some PVC...

Page 4: ...ouch pad and a 6 metre signal cable to control the pump and heater functions Assembly 2374 2394 2404 Click the escutcheon onto the touch pad Then apply the decal label to the face of the touch pad ens...

Page 5: ...has 2 or 3 buttons on it JETS button turns on off the pump and 1 integrated heater HEAT button enables the heater to be turned on 2 off whilst the pump is running If equipped with an optional blower...

Page 6: ...mage to the pump from occurring as a result of the pump operating without water owing through it If at any stage during the normal operation of the pump the pump loses prime eg a blocked suction scena...

Page 7: ...heater element This is normal in the standard pumps models 2376 2386 2396 2406 Heater Module does not operate Contact Service Technician Heater Module is too small for the capacity of the bath Con rm...

Page 8: ...Assy 1 3 Tail and Air bleed Assy 1 11 Screws Cover 8 4 Casing 1 12 Screws Casing 4 5 Diffuser 1 13 Nuts Casing 4 6 Impeller 1 14 Base and Screws Kit 1 7A Mechanical Seal Kit 1 15 Heater Module Assy Ho...

Page 9: ...credit department invoices may be due thirty 30 days from the date of invoice or on such other terms as approved by the company s credit department in writing The credit department may decline at any...

Page 10: ...cation of the United Nations Convention on Contracts for the International Sale of Goods and INCOTERMS 2000 In the event a judicial proceeding is necessary the sole forum for resolving disputes arisin...

Page 11: ...me and address The serial number if applicable Freight is at sender s expense unless otherwise authorized by BWG A 50 USD 40EUR hourly fee plus reimbursement of all shipping expenses if applicable wil...

Page 12: ...cannot be processed d If the product is under warranty and can not be rectified over the phone the representative will determine if the product qualifies for warranty service or warranty part replace...

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