Display Problem
The screen is blank.
• Do the following:
- If you are using the AC adapter, or using the
battery, and the battery status indicator is on,
increase the brightness of the display.
- Press the power button to resume from
sleep mode.
- If the problem persists, follow the solution in
the next problem “The screen
is unreadable or distorted.”
The screen is unreadable
or distorted.
• Make sure that:
- The screen resolution and color quality are
correctly set.
- The external monitor type is correct.
Incorrect characters appear on
the screen.
• Are the operating system or programs installed
correctly? If so, have the device serviced.
Sound Problems
No sound can be heard from
the speaker even when the
volume is turned up.
• Make sure that:
- The mute function is off.
- The audio/microphone jack is not being used.
- Speakers are selected as the playback device.
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