Bailey Retreat Series, Manual

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INTRODUCTION
1
1.4.6 TERMS AND CONDITIONS
The Bailey Warranty Cover set out above is offered subject to the following simple terms and conditions:
Cover
1. During the term of the Warranty Cover, subject to these terms and conditions, Bailey will,
through an Authorised Service Centre, at its option repair or replace all parts and components
of the Retreat Leisure Home that are included in the Warranty Cover and which suffer a defect
in manufacture or workmanship. An Authorised Service Centre means either Bailey itself, a
Bailey Approved Retailer or a Bailey Approved Service Centre. Any part which is replaced
becomes the property of Bailey. Any replacement parts are covered for the unexpired term of
the Warranty Cover.
Term
2. The initial duration of the Bodyshell Integrity Guarantee is six (6) years and the duration of the
Manufacturer’s Warranty is three (3) years in both cases starting from the original purchase date
of the vehicle. It is a condition of the warranty that an annual service is performed on the vehicle in
accordance with the service plan. Failure to comply with this term will invalidate the warranty.
3. The unexpired term of the Warranty Cover on your vehicle may only be assigned, transferred
or novated to subsequent owners with Bailey’s consent (not to be unreasonably withheld) and
on payment to Bailey of a transfer fee of £35. Transfer can only be made within the first three
months (3) of subsequent ownership and full documentary evidence that the vehicle has been
serviced annually must be provided at the time of assignment in accordance with the terms
and conditions detailed above.
Repairs
4. The Retreat Leisure Home must undergo a full annual service and inspection, including a
moisture survey, carried out, subject to paragraph 5 below, by an Authorised Service Centre.
The final annual service in the warranty period must be carried out before the end of that
warranty period, but all other annual services may be carried out within six (6) weeks either
side of each anniversary of the original purchase date. The original VAT invoices must be
retained as proof that these annual inspections have been carried out.
5. Any servicing or warranty work to your Bailey Retreat Leisure Home is subject to a call out
charge, which can be pre-determined with your supplying retailer.
6. Any servicing or warranty work must be carried out at a registered campsite.
7. During the first three (3) years of the Warranty Cover, all annual inspections and repairs
must be carried out either by Bailey itself or an approved Bailey Service Centre or Agent.
Thereafter, due to the technical nature of an Alu-Tech constructed caravan, annual inspections
and repairs may be carried out by any workshop or repair centre approved by the National
Caravan Council that has attended Alu-Tech training courses at the Bailey factory.
8. Where an annual inspection identifies that repairs to the vehicle are necessary, the Retreat
Leisure Home must be made available for repair within six (6) weeks of the date of inspection
for the purpose of carrying out the repair work.
9. No repairs, including the fitting of any replacement unit, may be undertaken or commenced
under the terms of the Warranty Cover unless prior written authorisation is obtained from
Bailey via an authorised Bailey Retailer or Service Centre. No liability will exist with regard to
any warranty claims not authorised in this way.
10. Bailey reserve the right to examine the vehicle before any repairs commence or any
replacement part is fitted.