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    BF-UM-C-DP C15-EN November 2019

USER MANU

AL FOR DISPL

A

Y

Error

Declaration

Troubleshooting

14

The protection temperature inside 
the controller has reached its maxi-
mum protection value

1. Turn off the system and let the pedelec cool 
down.

2. If the problem persists, please contact your 
retailer.

15

Error with the temperature sensor 
inside the controller

Please contact your retailer.

21

Speed sensor Error

1. Restart the system

2. Check that the magnet attached to the 
spoke is aligned with the speed sensor and 
that the distance is between 10 mm and 20 
mm.

3. Check that the speed sensor connector is 
connected correctly.

4. If the error persists, please contact your 
retailer.

25

Torque signal Error

1. Check that all connections are connected 
correctly.

2. If the error persists, please contact your 
retailer.

26

Speed signal of the torque sensor has 
an error

1.Check the connector from the speed sensor 
to make sure it is connected correctly.

2.Check the speed sensor for signs of damage.

3.If the problem persists, please contact your 
retailer.

27

Overcurrent from controller

Please contact your retailer.

30

Communication problem

1. Check all connections are correctly con-
nected.

2. If the error persists, please contact your 
retailer.

33

Brake signal has an error

(If brake sensors are fitted)

1. Check all connectors.

2. If the error continues to occur, please con-
tact your retailer.

Summary of Contents for DP C15.CAN

Page 1: ...ications 3 7 3 2 Functions Overview 3 7 4 Display 4 7 5 Normal Operation 4 7 5 1 Switching the System ON OFF 4 7 5 2 Selection of Support Levels 4 7 5 3 Headlights backlighting 5 7 5 4 Walk Assistance 5 7 5 5 Selection Mode 5 7 5 6 SERVICE 5 7 6 Settings 6 7 6 1 Display Setting 6 7 6 2 Information 7 7 7 Error Code Definition 10 7 USER MANUAL FOR DP C15 CAN ...

Page 2: ... update 7 1 IMPORTANT NOTICE If the error information from the display cannot be corrected according to the inst ructions please contact your retailer The product is designed to be waterproof It is highly recommended to avoid submerging the display under water Do not clean the display with a steam jet high pressure cleaner or water hose Please use this product with care Do not use thinners or othe...

Page 3: ...ance support Switching between km and mile Motor output power indicator Travel time indication Kilometer stand including single trip distance total distance and remaining distance Speed display including top speed and average speed Walk assistance Headlighting control Information View battery controller HMI and sensor Error messages view Energy consumption indicator CALORIES Note If the display ha...

Page 4: ...TION 7 5 1 Switching the System ON OFF Press and hold 2S on the display to turn on the system Press and hold 2S again to turn off the system If the automatic shutdown time is set to 5 minutes it can be reset with the Auto Off function See Auto Off the display will automatically be turned off within the desired time when it is not in operation 7 5 2 Selection of Support Levels When the display is t...

Page 5: ...nce will activate The symbol will blink and the pedelec moves approx 6 km h After releasing the button the motor stops automatically and switches back to level 0 as following 7 5 5 Selection Mode Briefly press the button 0 5s to see the different trip modes Trip daily kilometers TRIP total kilometers ODO Maximum speed MAX Average speed AVG Range RANGE Energy consumption CAL only with torque sensor...

Page 6: ...s and hold and button at any time to return to the main screen 7 6 1 Display Setting Press the or button 0 5S to select Display Setting and then briefly press the button 0 5S to access the following selections 7 6 1 1 TRIP Reset Reset mileage Press the or button 0 5S to highlight Trip Reset in the Display setting menu and then press button 0 5S to select Then with the or button choose between YES ...

Page 7: ...ress the button 0 5S to save and exit to the Display setting 7 6 1 5 Service Switching the notification on and off Press the or button 0 5S to highlight Service in the Display setting menu and then press button 0 5S to select Then with the or button choose between NO or YES Once you have chosen your desired selection press the button 0 5S to save and exit to the Display setting 7 6 2 Information O...

Page 8: ...0 Absolute SOC b11 Charging cycles number b12 Maximum not charging time Hr Content Explanation b13 Recently not charging time Hr d00 Number of battery cell d01 Voltage of cell 1 m V d02 Voltage of cell 2 m V dn Voltage of cell n m V e01 Hardware Version e02 Software Version NOTE If no data is detected is displayed 7 6 2 4 Controller Information Press the or button 0 5S to high light Ctrl Info then...

Page 9: ...turn press the button 0 5S to exit back to the Information NOTE If your Pedelec has not torque sensor is displayed 7 6 2 7 Error Code Press the or button 0 5S to highlight Error code then press the button 0 5S to confirm Now press the or button 0 5S to view E Code0 to E Code9 It shows information for the last ten errors of the pedelec The error code 00 means that there is no error To return press ...

Page 10: ... of throttle whether they are correctly connected 2 Disconnect the throttle If the problem still occurs please contact your retailer only with this function 07 Overvoltage protection 1 Remove the battery 2 Re Insert the battery 3 If the problem persists please contact your retailer 08 Error with the hall sensor signal inside the motor Please contact your retailer 09 Error with the Engine phase s P...

Page 11: ...or connector is connected correctly 4 If the error persists please contact your retailer 25 Torque signal Error 1 Check that all connections are connected correctly 2 If the error persists please contact your retailer 26 Speed signal of the torque sensor has an error 1 Check the connector from the speed sensor to make sure it is connected correctly 2 Check the speed sensor for signs of damage 3 If...

Page 12: ...tailer 44 Voltage of the single cell is too high Please contact your retailer 45 Temperature from the battery is too high Please contact your retailer 46 The temperature of the battery is too low Please contact your retailer 47 SOC of the battery is too high Please contact your retailer 48 SOC of the battery is too low Please contact your retailer 61 Switching detection defect Please contact your ...

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