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For technical questions, please call 1-888-866-5797.

Item 56528 

        

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troubleshooting

Problem

Possible Causes

Likely Solutions

Motor overheats.

1.  Incorrect power cords.
2.  Winch running time too long.

1.  Use only supplied power cords.
2.  Allow Winch to cool down periodically.

Motor does 
not turn on. 

1.  Switch Assembly not 

connected properly.

2.  Loose battery cable connections.
3.  Vehicle battery needs charging.
4.  Solenoid malfunctioning. 

 

5.  Defective Switch Assembly.
6.  Defective motor. 

 

7.  Water has entered motor. 

8.  Internal damage or wear.

1.  Insert Switch Assembly all 

the way into connector.

2.  Tighten nuts on all cable connections.
3.  Fully charge battery.
4.  Tap solenoid to loosen contacts. 

Apply 12 volts to coil terminals directly.  
A clicking indicates proper activation.

5.  Replace Switch Assembly.
6.  Check for voltage at armature port 

with Switch pressed.  If voltage 
is present, replace motor.

7.  Allow to drain and dry.  Run in short 

bursts without load until completely dry.

8.  Have technician service Winch.

Motor runs but 
Wire Rope drum 
does not turn.

Clutch not engaged.

Move the Clutch Knob to the Engaged position.  
If problem persists, a qualified technician 
needs to check and repair.

Motor runs 
slowly or without 
normal power.

1.  Insufficient current or voltage. 

2.  Loose or corroded battery 

cable connections. 

3.  Incorrect power cords.

1.  Battery weak, recharge. 

Run Winch with vehicle motor running.

2.  Clean, tighten, or replace. 

3.  Use only supplied power cords.

Motor runs in one 
direction only.

1.  Defective or stuck solenoid. 

2.  Defective Switch Assembly.

1.  Tap solenoid to loosen contacts.  

Repair or replace solenoid.

2.  Replace Switch Assembly.

  Follow all safety precautions whenever diagnosing or servicing 

the tool.  Disconnect power supply before service.

PLEASE READ tHE FOLLOWinG CAREFuLLy

THE MANUFACTURER AND/OR DISTRIBUTOR HAS PROVIDED THE PARTS LIST AND ASSEMBLY DIAGRAM 
IN THIS MANUAL AS A REFERENCE TOOL ONLY.  NEITHER THE MANUFACTURER OR DISTRIBUTOR 
MAKES ANY REPRESENTATION OR WARRANTY OF ANY KIND TO THE BUYER THAT HE OR SHE IS 
QUALIFIED TO MAKE ANY REPAIRS TO THE PRODUCT, OR THAT HE OR SHE IS QUALIFIED TO REPLACE 
ANY PARTS OF THE PRODUCT.  IN FACT, THE MANUFACTURER AND/OR DISTRIBUTOR EXPRESSLY 
STATES THAT ALL REPAIRS AND PARTS REPLACEMENTS SHOULD BE UNDERTAKEN BY CERTIFIED AND 
LICENSED TECHNICIANS, AND NOT BY THE BUYER.  THE BUYER ASSUMES ALL RISK AND LIABILITY 
ARISING OUT OF HIS OR HER REPAIRS TO THE ORIGINAL PRODUCT OR REPLACEMENT PARTS 
THERETO, OR ARISING OUT OF HIS OR HER INSTALLATION OF REPLACEMENT PARTS THERETO.

Record Product’s Serial number Here: 

note: 

If product has no serial number, record month and year of purchase instead.

note: 

Some parts are listed and shown for illustration purposes only, 

and are not available individually as replacement parts.

Summary of Contents for ZXR 3500

Page 1: ...rence 19h When unpacking make sure that the product is intact and undamaged If any parts are missing or broken please call 1 888 866 5797 as soon as possible Copyright 2019 by Harbor Freight Tools All rights reserved No portion of this manual or any artwork contained herein may be reproduced in any shape or form without the express written consent of Harbor Freight Tools Diagrams within this manua...

Page 2: ...VDC Minimum 12 Ah Battery Cables 6 gauge 6 1 83m long Solenoid Cables 6 gauge 3 0 92m long Mounting Pattern 3 x 4 88 76 2mm x 124mm Mounting Hardware Winch 4x G8 M8 1 25 x 25mm Adaptor Plate 2x G8 M8 1 25 x 25mm Fairlead 2x G8 M8 1 25 x 20mm Socket Lead 2x G8 ST M4 x 30mm Overload Protection In line Circuit Breaker Sound Rating 85 dB Overall Dimensions L x D x H 13 3 x 4 25 x 4 5 338 x 108 x 114mm...

Page 3: ... abrasion resistant leather gloves Wear AnSi approved safety glasses Cut or sever hazard Roller entanglement hazard Hot surface burn hazard Fire hazard Caustic chemical acid hazard Explosion hazard Do not loop the wire rope around object and hook onto itself Do not place finger s through hook Fingers may be caught and get pulled into fairlead or drum Pull hook using strap only Symbol Property or S...

Page 4: ...is clear of fuel lines brake lines electrical wires gas tanks or any other component which could be damaged during drilling 4 Mounting location and hardware must support winch and load 5 Use supplied power cords and wire rope listed in manual only Do not use thinner longer cables or link multiple cables together 6 Do not route electrical cables near sharp edges or parts that will move or become ho...

Page 5: ...pull on the wire rope and assist the winch 12 Use as intended only Do not lift items vertically or use for aircraft purposes 13 Prevent entanglement Do not wear loose clothing or jewelry as they can be caught in moving parts Non skid footwear is recommended Wear restrictive hair covering to contain long hair 14 Disconnect battery cables before working near the wire rope drum fairlead or load to pr...

Page 6: ...eep clear of wire rope hook and load while winching Do not step over wire rope Do not push sideways against wire rope under tension wire rope might break under this load and recoil back striking the person pushing against it or a bystander 26 If wire rope begins to get entangled stop winch immediately and release wire rope using switch 27 Only winch with the winching vehicle s transmission in neut...

Page 7: ...service 3 Use supplied power cords wire rope or cables listed in manual only Do not use thinner longer cables or link multiple cables together 4 Have the winch serviced by a qualified repair person using only identical replacement parts This will ensure that the safety of the winch is maintained 5 Maintain labels and nameplates on the winch These carry important safety information If unreadable or...

Page 8: ...s Winch can generate extreme forces Select a location that can withstand the rated capacity without damage or weakening Steel reinforcement plates may be needed or a certified welder may need to weld on additional bracing depending on the mounting location 4 Drill holes appropriate for the hardware at the marked locations 5 Install the Winch using hardware described under Specifications Mounting W...

Page 9: ...d to ignition Circuit Breaker Solenoid Winch Blue Blue Black Black Red yellow Figure E Wiring Connections 4 Attach the wires from the Solenoid to the terminals on the Winch 5 Attach the Circuit Breaker to the Positive Terminal on the battery and to the Solenoid 6 Attach the black Battery Cable directly to the negative terminal of the battery 7 Wire in the Socket Lead and connect the Remote Control...

Page 10: ...t stops Refer to Figure G Release freespool Engage Figure G Clutch Operation Basic Operation note If a winch is to be used to pull a vehicle it should optimally be rated to a single line pull at least twice the vehicle s weight 1 Examine the Wire Rope Do not use the Winch if the Wire Rope is frayed kinked or damaged 2 Fully charge the vehicle s battery 3 Check the Winch s electrical connections Al...

Page 11: ...o the side while winching Double Line Rigging a A double line system should be used whenever possible It reduces the load on the winch allowing it to work longer with less heat buildup It reduces load on the winch in two ways It utilizes the lower layers of wire rope that have higher capacity and It halves the load on the winch through pulley action b Connect the wire rope for a double line system...

Page 12: ...ch in a constant duty application it is designed for intERMittEnt uSE OnLy Keep the duration of the pulling job as short as possible if the motor becomes very hot to the touch stop and let it cool down for several minutes Do not pull for more than one minute at or near the rated load Do not maintain power to the Winch if the motor stalls Double Line Rigging will help prevent overloading and should...

Page 13: ... safe operation Examine the Wire Rope Do not use the Winch if the Wire Rope is frayed kinked or damaged 2 AFtER uSE wipe external surfaces of the Winch with clean cloth 3 Lubricate the Wire Rope occasionally with a light oil 4 The Winch s internal mechanism is permanently lubricated Do not open the housing However if the Winch is submerged it should be opened dried and re lubricated by a qualified...

Page 14: ...or corroded battery cable connections 3 Incorrect power cords 1 Battery weak recharge Run Winch with vehicle motor running 2 Clean tighten or replace 3 Use only supplied power cords Motor runs in one direction only 1 Defective or stuck solenoid 2 Defective Switch Assembly 1 Tap solenoid to loosen contacts Repair or replace solenoid 2 Replace Switch Assembly Follow all safety precautions whenever d...

Page 15: ...aring 2 17 Seal 2 18 Drive Shaft 1 19 Clip Φ7 1 20 Spline Spring 1 21 Set Screw 1 22 Tie Bar 2 23 Drum 1 24 Planetary Gear 1 1 25 Screw M4x8 6 26 Bushing 1 27 Brake Fork 1 Part Description Qty 28 Brake Spring 1 29 Brake Base 1 30 Brake Sleeve 1 31 Gear Box 1 32 Motor 1 33 Mounting Plate 1 34 Screw M8x25 2 35 Roller Fairlead 1 36 Flat Washer Φ8 2 37 Lock Washer Φ8 2 38 Nut M8 2 39 Wire Rope 1 40 Ho...

Page 16: ...lusion or limitation of incidental or consequential damages so the above limitation of exclusion may not apply to you THIS WARRANTY IS EXPRESSLY IN LIEU OF ALL OTHER WARRANTIES EXPRESS OR IMPLIED INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS To take advantage of this warranty the product or part must be returned to us with transportation charges prepaid Proof of purchase date and an expl...

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