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TROUBLE SHOOTING
Proper cleaning, maintenance and the use of clean, dry, quality fuel will prevent common grill operational
problems. However, if your Wood Pellet Grill is simply operating poorly, or not at all, the following trouble
shooting tips may be helpful.
DO NOT RETURN the appliance without calling Customer Service for assistance.
WARNING:
Always disconnect the electrical cord prior to opening the inspection plate of your grill for any
inspection, cleaning, maintenance or service work.
NEVER
perform any inspection, cleaning, maintenance or service on a HOT GRILL.
PROBLEM
POSSIBLE CAUSE PREVENTION/SOLUTION
LCD Screen Will
Not Light UP
Grill is not properly
plugged in
Ensure the Temperature Dial is in the OFF position.
Ensure all wire connections are firmly connected.
Ensure grill is plugged into a working GFCI outlet.
The circuit board fuse
has been tripped
Fuse (5 amp.) must be manually replaced.
The GFI outlet has been
tripped
Ensure all wire connections are firmly connected and dry.
Ensure GFCI is minimum 15 amp service.
Ensure you are NOT using over a 25’ extension cord.
"ErH" Error
Message
Temperature probe wire
not making connection
Ensure probe wire is connected correctly to control.
Confirm wire connections and check for any damage.
"ErR" Error
Message
Temperature probe wire
not making connection
Ensure probe wire is connected correctly to control.
Confirm wire connections and check for any damage.
"ErP" Error
Message
Temperature Dial was
not in the OFF position
when grill connected to
AC power.
Turn Temperature Dial to OFF, wait 2 minutes, then select de-
sired temperature.
Safety feature prevents an inadvertent start.
Power Outage occurred
while the grill was
operating
Turn temperature dial to Off, wait 2 minutes, then select
desired temperature.
Flashing
Temperature on
LCD Screen
SMOKE Mode
If grill temperature is
below
120°F COOK Mode
If grill temperature
below 150°F
This is NOT an ERROR that effects the grill.
USED to show that there is some risk that the fire could go
out. Check the hopper for sufficient fuel or blockage.
Check burn grate and pot for ash build-up or obstructions.
Check fan to confirm operation and speed.
Check auger motor to confirm operation.
Flashing Dots on
LCD Screen
The Igniter is ON
This is NOT an ERROR that effects the grill. Used to show that
the unit is in Start-Up mode.
Summary of Contents for 554PL2026
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