Owner’s Manual
Limited Warranty
4
Tracking Number Reference Label
Tracking ID number on the carton and on the
product number
plate are included for tracking purposes associated with warranty claims.
Please read entire booklet completely before beginning the assembly process
Please retain these instructions and your receipt for future reference. Keep them in a safe place where you can refer to them as needed. In order to provide you with
the most efficient service, it is required that you provide us with the part numbers when ordering parts.
For Your Records:
Please take time and fill out
the information below. This information will be needed for warranty issues.
Where Purchased:
Date of Purchase:
Installation Date:
Installed by:
Tracking Number:
Product Number
Plate
THE MANUFACTURER RESERVES THE RIGHT TO MAKE SUBSTITUTIONS TO WARRANTY CLAIMS IF PARTS ARE UNAVAILABLE OR OBSOLETE
This Limited Warranty by Backyard Discovery applies to products manufactured under the Backyard Discovery brand or its other brands, including but not limited to, Adventure Playsets and
Leisure Time Products.
Backyard Discovery Wood Patio Structure
Backyard Discovery warrants this wood patio product to be free from defects in materials and workmanship for a period of two (2) years from the original date of purchase. All wood carries a
five (5) year warranty against rot and decay from the original purchase date. LIMITED WARRANTY
OUTDOOR PATIO ITEMS
THE MANUFACTURER RESERVES THE RIGHT TO MAKE SUBSTITUTIONS TO WARRANTY CLAIMS IF PARTS ARE UNAVAILABLE OR OBSOLETE
This Limited Warranty by Backyard Discovery applies to products manufactured under the Backyard Discovery brand or its other brands, including but not limited to, Adventure Playsets and
Leisure Time Products.
Backyard Discovery Wood Patio Structure
Backyard Discovery warrants this wood patio product to be free from defects in materials and workmanship for a period of two (2) years from the original date of purchase. All wood carries a
five (5) year warranty against rot and decay from the original purchase date.
Backyard Discovery Metal Patio Structure
Backyard Discovery warrants this metal patio product to be free from defect in materials and workmanship for a period of five (5) years from the original date of purchase.
General Warranty Information
This warranty applies to the original owner and registrant and is non-transferable. Regular maintenance is required to ensure maximum life and performance of this product. Failure by the
owner to maintain the product according to the maintenance requirements may void this warranty. Maintenance guidelines are provided in the Owner’s Manual.
This Limited Warranty does not cover:
Backyard Discovery Metal Patio Structure
Backyard Discovery warrants this metal patio product to be free from defect in materials and workmanship for a period of five (5) years from the original date of purchase.
General Warranty Information
This warranty applies to the original owner and registrant and is non-transferable. Regular maintenance is required to ensure maximum life and performance of this product. Failure by the
owner to maintain the product according to the maintenance requirements may void this warranty. Maintenance guidelines are provided in the Owner’s Manual.
This Limited Warranty does not cover:
•
Natural occurring properties of wood such as twisting, warping, checking, peeling or any other natural occurring properties of wood that do not affect performance or
integrity.
•
Installation – the warranty is null and void if installation is not in accordance with the Assembly Instructions.
•
Labor for any inspection
•
Labor for replacement of any defective item(s)
•
Incidental or consequential damages
•
Cosmetic defects, including rusting, color fading, minor cracks, corrosion, which do not affect performance or integrity of a part or the entire product.
•
Vandalism, improper use, failure due to loading or use beyond the capacities stated in the applicable Assembly Manual.
•
Acts of nature including but not limited to wind, storms, hail, floods, excessive water exposure.
•
Improper installation including but not limited to installation on uneven, unlevel, or soft ground.
Backyard Discovery products have been designed for safety and quality. Any modifications made to the original product could damage the structural integrity of the unit leading to failure
and possible injury. Modification voids any-and-all warranties and Backyard Discovery assumes no liability for the modified products or consequences resulting from failure of a modified
product. Backyard Discovery disclaims all other representations and warranties of any kind, express or implied.
USA and Canada: To make a warranty or replacement part claim please visit backyarddiscovery.com or call Backyard Discovery customer service at 800-856-4445. Backyard Discovery
will, at its sole discretion, replace any part within the stated warranty period that is defective in workmanship or materials. At Backyard Discovery’s discretion, photographs of the defective
part, physical return of the defective part to Backyard Discovery, or proof of purchase may be required for verification.
Outside of the USA and Canada: Contact place of purchase or distributor for warranty service.
This Warranty gives you specific legal rights. You may have other rights as well which vary from state to state, province to province or country to country, where you bought the product.
This warranty excludes all consequential damages however, some states do not allow the limitation or exclusion of consequential damages and therefore this limitation may not apply to
you.
