B.O.L.T User Manual
Model No: VA 01
20
© Copyright 2018, All Rights Reserved. American Megatrends India Private Ltd.
15.
Troubleshooting
PROBLEM
POSSIBLE CAUSE
SOLUTION
Application not installing from
the App store/Play
store/Windows market
1.
Internet/Data
disconnection
2.
Memory space
unavailability
1.
Check your Internet
connectivity
2.
Move some of the
application from
Phone storage to
SD card
3.
If the issue persists,
delete some
unwanted
application and try
to install B.O.L.T
application
Application Login problem
Internet/Data
disconnection
Enable Internet connection
through mobile data or Wi-
Fi and try to login
Change Password is not getting
updated
Internet/Data
disconnection
Enable internet connection
through mobile data or Wi-
Fi and try again
Device requests for Bluetooth
pairing password
Bluetooth pairing
permission required
Give the password as
1234/0000
Bluetooth communication
disconnected while measuring
vitals and Bluetooth indicator
starts blinking
Bluetooth
communication error
Close the application.
Restart the B.O.L.T device
and restart the entire
process again
B.O.L.T device switched ON, but
not showing in List of available
Bluetooth device in the
application
Bluetooth pairing
problem
Restart the B.O.L.T device,
Then try to connect again
B.O.L.T device switched ON, but
Bluetooth (Blue) LED not
blinking.
B.O.L.T device not
booted properly
Connect the respective
power adaptor to the
device and power ON, if
still blue LED is not glowing
kindly get it repaired in the
authorized service center.