09
1. Filter lifespan may vary on the environment, usage and location of the unit.
2. To optimize the performance of the air purifier, use the filter recommended only.
3. Clean the pre-filter regularly.
4.Users can follow the colour change indicators below to decide whether to
replace the HEPA filter.
5.Turn off the air purifier but do not unplug from the power socket when replacing
filters.
* The filters cleaning and replacement intervals may vary on the operating environment.
** The NCCO Reactor may cover with dust or oily substances if the HEPA filter does not
replace regularly or is damaged. It may result in a significant decline in the efficiency of
the NCCO Reactor and require replacement.
Filter
Pre-filter
HEPA Filter
NCCO Reactor
Intervals
/
Every 6 - 12 Months *
Sustainable use**
Washing
Replacement
Sustainable use
Cleaning Solution
(Please refer to “Care and Maintenance”)
Recommended Filters Cleaning /Replacement Intervals and Solutions
No need to replace
Recommended
replacement
Need to replace
HEPA FILTER COLOUR CHANGE INDICATOR
Care & Maintenance
Filter Replacement &
Maintenance
10
Is HEPA filter washable?
HEPA filters are made of composite materials. Washing with water will
significantly decrease its performance.
Q2
A
The air quality does not improve despite operating for a long time.
It will take a longer time for the air quality to improve when using this product
in a very polluted environment. Recommended to use higher fan speed or
allow it to run longer if necessary.
Q3
A
The appliance produces a burnt smell or smoke.
Turn off the appliance and disconnect it from the power supply immediately.
Call the customer service center or contact a qualified agent.
Q4
A
Q5
A
The appliance releases a mineral smell during the first time use.
It is normal as catalytic oxidation reaction is taking place inside
the NCCO Reactor. The smell is harmless to human body, and it would
disappear after a period of operating time.
Q6
A
The filter indicator will flash slowly when the devices has been operated for 3,000
hours. The filter indicator will remain on when the devices has been operated for
4,000 hours.
This is to remind the user that the device has been running for 3,000 hours.
Need to check if the HEPA filter should be replaced.
(1) Please make sure the machine is on.
(2) Remove the filter .
(3) The product will not operate and making a warning alarm.
(4) Replace the HEPA filter(s).
(5) The filter indicator will be turned off and the device back to normal.
Q1
The device emits a "beep-beep" alarm and does not operate.
Please check if all filters are properly installed. If not, reinstall them.
A
Other Information
FAQs
