Troubleshooting
If you have any problems with this laser device, consult this troubleshooting section to solve any difficulties
with your product. If this troubleshooting section does not solve your problem, contact your dealer for more
information and help.
This troubleshooting section contains the most frequent problems and is not a complete collection of possible
faults, defects and solutions. The troubleshooting section applies for stand-alone laser devices. It is possible
that not all described problems, causes and solutions apply to your situation as product details may vary
from product to product.
Problem
Possible Cause
Solution
Laser device does not activate
itself or does not produce any light
Power adapter not plugged in (to a
socket or the laser device)
Check if the laser device is
connected to a wall outlet properly
Main fuse blown
Check if other appliances
connected to the same power
source are activated. If not, check
the fuse box of your mains power
supply and see if any circuit
breakers were activated.
Broken laser diodes
Disconnect the device and contact
your local dealer for help and
support.
Laser only projects a static pattern Laser turned to music mode, but
there is no music source
Increase the music volume or
place the laser device closer to the
music source.
Laser grating lens motor broken
Disconnect the device and contact
your local dealer for help and
support.
Laser pattern changes too
slow/fast in auto mode
Speed setting set too high/low
Increase/decrease the Speed knob
on the rear of the device.
Any information and illustrations shown in this user manual are subject to change without further notice.
User manual version: 2.0
Creation date + author initials: 17-12-2013 RV Revision date + author initials: 18-02-2014 RV
