Maintenance and repair
After each use, remove your phone before again closing the AxisGO and rinsing it thoroughly in fresh water.
Rinse the latch mechanism and spring thoroughly after each use to ensure it retains full operation.
Dry your AxisGO before storing.
Store in a cool, dry area.
Use the provided grease periodically on the rear main and lens port O-Rings to reduce friction and increase operating
life. Only a small amount of grease should be applied each time.
Do not let any sunscreen come into contact with the rear membrane. Wipe off and rinse any sunscreen from the AxisGO
as soon as possible if contact is unavoidable.
If traveling by air, remove any dome port attachments while traveling.
Take care not to displace the rubber bumper inserts inside the AxisGO when removing your phone. If they are
misplaced, replacement packs are available through the website.
Keep all sharp objects away from the AxisGO that could damage the rear membrane.
Whenever mounting anything to the AxisGO ensure the correct size screw is used so as to not damage the mount
threads, or AxisGO itself.
Initial Setup
Before using your AxisGO for the first time you must conduct a water test as explained below. You can perform the
water test in any body of water that allows submersion down to depths of 1-3ft. Make sure the O-Rings are clean and
dry before testing. If the O-Rings or the AxisGO show any signs of damage do not use. Replacement O-Ring kits can
be ordered through the website.
Attach the included AxisGO Wrist Lanyard by tying the tether to the leash attachment point. Only attach the leash to the
side hinge locations as shown in fig 1. It may be easiest to install the leash with the handle open. Check that the main
O-Ring is located in its correct position, as seen in fig 2. and is in good condition
Close the backplate and lock the side latch by wrapping it around to the front locking mechanism, and squeeze the latch
down. An audible ‘click’ should be heard to indicate the latch is locked, and the latch release button should protrude
to its original position. Pull back firmly on the side handle latch to ensure it has locked correctly.
Conduct a visual inspection of the AxisGO to be sure a good seal has been created by checking that the entire backplate
has engaged well with the front section, and there is no debris or other material interfering with the sealing O-Ring. A
small gap between the backplate and frame is normal. Always use a wrist lanyard or leash when using the AxisGO in
any body of water as it is negatively buoyant, therefore if it is dropped, it will sink.
Once the AxisGO Wrist Lanyard is attached to your wrist you can immerse your AxisGO into the water.
Hold the AxisGO and immerse it into the water for a period of 20 seconds.
Remove the AxisGO from the water, dry with a towel and check that no water has penetrated inside. Point the AxisGO
up and check around the back-plate edges, then point it down and check the edges of the front port for any water that
may have penetrated. Water can enter the AxisGO when opening the backplate, so do not confuse this with a leak.
If this is all clear and there has been no ingress, repeat Step 1 and hold the AxisGO under the water for 30 seconds.
Repeat step 2, and if no water has entered you are ready to install your iPhone and begin shooting. If any water enters
the AxisGO during the test, dry it out completely and then repeat the instructions on installing your port and water
testing. If a leak persists, email support at [email protected]
Installing your iPhone
Make sure the inside of your AxisGO is completely dry and clean. Clean the iPhone screen of any fingerprints or debris.
Insert the iPhone into the rubber bumpers inside the AxisGO.
The home screen should face upwards so you can see your screen through the transparent membrane.
Before closing the backplate, make sure the main O-Ring is free from any sand or other debris. Close the backplate and lock
the side handle latch. Take care that your leash does not interfere with the hinge or O-Ring when closing the backplate. Now
your AxisGO is ready for the water, snow, dirt or anywhere else you can take it!
Venting your AxisGO
‘Venting’ is a technique of expelling air from the AxisGO before closing the backplate. To ‘vent’ your AxisGO, apply pressure
to the rear membrane as you close the rear backplate and lock the side handle. Pushing onto the phone with 1 finger (fig 3.)
will remove a small amount of air, or using your whole palm will remove a greater amount of air. Each action will have
different pros and cons as sensitivity and water interference* will vary through the techniques. A unit that is not vented will
be slightly less sensitive when controlling the touchscreen and more resistant to water interference. A fully vented unit will be
much easier to control and navigate the touch screen, but will be more likely to receive water interference. Experimenting
with these techniques will allow you to see which technique suits you and your application best.