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AXIS Q6045-E Mk II PTZ Dome Network Camera

Access the Product

The default administrator user name

root

is permanent and cannot be deleted. If the password for root is lost, the product must be

reset to the factory default settings. See

Reset to Factory Default Settings on page 56

.

To set the password via a standard HTTP connection, enter it directly in the dialog.

To set the password via an encrypted HTTPS connection, follow these steps:

1. Click

Use HTTPS

.

A temporary certificate (valid for one year) is created, enabling encryption of all traffic to and from the product, and the
password can now be set securely.

2. Enter a password and then re-enter it to confirm the spelling.

3. Click

OK

. The password has now been configured.

The Live View Page

The controls and layout of the Live View page may have been customized to meet specific installation requirements and user
preferences. Consequently, some of the examples and functions featured here may differ from those displayed in your own Live View
page. The following provides an overview of each available control.

Controls on the Live View Page

Select a stream profile for the Live View page from the

Stream Profile

drop-down list. For information about how

to configure stream profiles, see

page 18

.

The

Manual Trigger

button is used to trigger an action rule from the Live View page. For information about how to

configure and enable the button, see

Manual Trigger on page 10

.

Click

Snapshot

to save a snapshot of the video image. This button is primarily intended for use when the

AXIS Media Control viewer toolbar is not available. Enable this button from

Live View Config > Action Buttons

.

The product’s fans are controlled by the ambient temperature and are turned on and off automatically. If required,
the fans can be activated manually by clicking the

Fan

button. To show the button, go to

Setup > Live View Config

.

Under

Action Buttons

, select

Show fan button

and specify the number of minutes the fans should be activated.

The product’s heater is controlled by the ambient temperature and is turned on and off automatically. If required,
the heater can be activated manually by clicking the

Heater

button. To show the button, go to

Setup > Live

View Config

. Under

Action Buttons

, select

Show heater button

and specify the number of minutes the heater

should be activated.

Enable or disable the

Gatekeeper

by selecting On or Off from the drop-down list. For more information about the

Gatekeeper, see

page 27

.

Manual Trigger

The

Manual Trigger

is used to trigger an action rule from the Live View page. The manual trigger can for example be used to

validate actions during product installation and configuration.

To configure the manual trigger:

1. Go to

Setup > Events

.

10

Summary of Contents for Q6045-E Mk II

Page 1: ...AXIS Q6045 E Mk II PTZ Dome Network Camera User Manual ...

Page 2: ...niSD microSD miniSDHC microSDHC microSDXC are all trademarks or registered trademarks of SD 3C LLC in the United States other countries or both Regulatory Information Europe This product complies with the applicable CE marking directives and harmonized standards Electromagnetic Compatibility EMC Directive 2004 108 EC See Electromagnetic Compatibility EMC on page 2 Low Voltage LVD Directive 2006 95...

Page 3: ...gnated collection point contact your local authority responsible for waste disposal Businesses should contact the product supplier for information about how to dispose of this product correctly This product complies with the requirements of Directive 2011 65 EU on the restriction of the use of certain hazardous substances in electrical and electronic equipment RoHS China This product complies with...

Page 4: ...e Live View Page 23 PTZ Pan Tilt Zoom 25 Preset Positions 25 Autotracking 26 Gatekeeper 27 Guard Tour 27 OSDI Zones 28 Advanced 28 Control Queue 30 Detectors 31 Shock Detection 31 Motion Detection 31 Basic Video Analytics 32 Applications 36 Application Licenses 36 Install Application 36 Application Considerations 36 Events 38 Set Up Action Rules 38 Add Recipients 40 Create Schedules 42 Set Up Recu...

Page 5: ...AXIS Q6045 E Mk II PTZ Dome Network Camera Table of Contents Technical Specifications 61 Connectors 64 Performance Considerations 64 5 ...

Page 6: ...cal specifications see page 61 Network Connector RJ45 Push pull Connector IP66 with High Power over Ethernet High PoE NO NO NOTICE TICE TICE Use the supplied midspan NO NO NOTICE TICE TICE The product shall be connected using a shielded network cable STP All cables connecting the product to the network shall be intended for their specific use Make sure that the network devices are installed in acc...

Page 7: ...location of the control button see Hardware Overview on page 6 The control button is used for Resetting the product to factory default settings See page 56 Connecting to an AXIS Video Hosting System service See page 49 To connect press and hold the button for about 3 seconds until the Status LED flashes green Connecting to AXIS Internet Dynamic DNS Service See page 49 To connect press and hold the...

Page 8: ...tion Unlit No camera connected Green Steady when camera connected normal operation Green flashing Slow flash when overcurrent or short circuit condition on the port Port Green flashing Fast flash when input voltage is out of range or other internal error AC Green Steady when AC power input connected 8 ...

Page 9: ...eb at www axis com techsup 3 Enter your user name and password If this is the first time the product is accessed the root password must first be configured For instructions see Set the Root Password on page 9 4 The product s Live View page opens in your browser Note The controls and layout of the Live View page may have been customized to meet specific installation requirements and user preference...

Page 10: ... Manual Trigger button is used to trigger an action rule from the Live View page For information about how to configure and enable the button see Manual Trigger on page 10 Click Snapshot to save a snapshot of the video image This button is primarily intended for use when the AXIS Media Control viewer toolbar is not available Enable this button from Live View Config Action Buttons The product s fan...

Page 11: ...The Record button is used to record the current video stream The location where the recording is saved can be specified in the AMC Control Panel Enable this button from Live View Config Viewer Settings PTZ Controls The Live View page also displays Pan Tilt Zoom PTZ controls The administrator can enable disable controls for specified users under System Options Security Users With the PTZ Control Qu...

Page 12: ...ill disable the product s autofocus To re enable use the PTZ control panel which is opened by clicking the Ctrl panel button see above Iris bar Click on a position on the iris bar to change the degree to which the iris is opened This will disable the product s auto iris To re enable use the PTZ control panel which is opened by clicking the Ctrl panel button see above If auto iris is enabled Auto i...

Page 13: ...no video traffic on the network until a client connects and requests the stream Note that there are a maximum of 20 simultaneous unicast connections Multicast RTP This method RTP over UDP should be used for live multicast video The video stream is always up to date even if some frames are dropped Multicasting provides the most efficient usage of bandwidth when there are large numbers of clients vi...

Page 14: ...s from the Axis product in the following ways Motion JPEG server push if supported by the client Firefox for example This option maintains an open HTTP connection to the browser and sends data as and when required for as long as required Still JPEG images in a browser Enter the path http ip axis cgi jpg image cgi Windows Media Player This requires AXIS Media Control and the H 264 decoder to be ins...

Page 15: ...Streams Note ip IP addess The Axis product supports QuickTime 6 5 1 and later QuickTime may add latency to the video stream It may be possible to use other players to view the H 264 stream using the paths above although Axis does not guarantee this 15 ...

Page 16: ... of the Live View page Administrators have unrestricted access to all settings Operators have access to all settings except System Options See also the online help Basic Setup Basic Setup provides shortcuts to the settings that should be made before using the Axis product 1 Users See page 45 2 TCP IP See page 47 3 Date Time See page 47 4 Video Stream See page 17 The Basic Setup menu can be disable...

Page 17: ...ter the number of pixels in the Width and Height fields and click Apply The Live View page in Internet Explorer with AXIS Media Control AMC in Windows Right click in the image and select Pixel counter Use the mouse to move and resize the rectangle Image The default image settings can be configured under Video Video Stream Select the Image tab The following settings are available Resolution Select ...

Page 18: ... limits the bit rate while maintaining some flexibility The bit rate may bounce up and down within the set target but when it nears the set target value the limitation kicks in However because CBR will always prioritize a continuous video stream it allows temporary overshoots from the target bit rate Because setting a target value prevents the bit rate from increasing frame rate and image quality ...

Page 19: ...tings is used to adapt to the amount of light used Automatic is the default setting and it can be used in most situations The shutter speed is automatically set to produce optimum image quality Use Manual if you have special requirements for the exposure setting and wish to lock it Select the desired exposure time from the drop down list Max exposure time Select the maximum exposure time from the ...

Page 20: ...g removal Auto defog can be activated incorrectly in scenes with low contrast high light level variations or when auto focus is slightly off This can affect the image quality by for example increasing image contrast Also too much brightness can negatively impact the image quality when defog is active Noise reduction Set to On to enable noise reduction Noise reduction may increase the amount of mot...

Page 21: ...load 4 The Transparency Settings page is now displayed To make a color in the overlay image transparent select Use transparency and enter the RGB hexadecimal value for the color Example To make white transparent enter FFFFFF To scale the image automatically select Scale with resolution The image will be scaled down to fit the resolution used by the Axis product 5 Click Save To select the image to ...

Page 22: ...etected in the Text field when setting up the action rule Privacy Mask A privacy mask is an area of solid color that prohibits users from viewing parts of the monitored area Privacy masks cannot be bypassed via the VAPIX Application Programming Interface API The Privacy Mask List Video Privacy Mask shows all the masks that are currently configured in the Axis product and indicates if they are enab...

Page 23: ...SE 1 4 2 or higher JRE J2SE 5 0 or higher Windows Internet Explorer Still image Displays still images only Click the Refresh button in your browser to view a new image Server Push Recommended viewer for other browsers Motion JPEG QuickTime H 264 Java applet A slower imaging alternative to Server Push Motion JPEG only Other browsers Still image Displays still images only Click the Refresh button in...

Page 24: ...User Defined Links To display user defined links in the Live View page select the Show custom link option give the link a name and then enter the URL to link to When defining a web link do not remove the http from the URL address Custom links can be used to run scripts or activate external devices connected to the product or they can link to a web page Custom links defined as cgi links will run th...

Page 25: ...urrent position as Home 5 Click Add to save the preset position To include the preset position name in the overlay text go to Video select Include overlay text and enter the modifier P in the field For more information about modifiers see File Naming Date Time Formats in the online help Set the Home Position The Home position is readily accessible by clicking the Home button on the Live View page ...

Page 26: ...t to enable autotracking To disable autotracking click Stop Settings The Movement trigger sensitivity level can be set to Low Medium or High Medium is usually a good choice depending on the size of the moving objects and the image contrast a low or high sensitivity might be more suitable Exclude Areas Exclude areas are areas where movement is to be ignored Note Movement in an area blocked by a pri...

Page 27: ...xample record video or save images take a snapshot while the Gatekeeper is active Go to Events and set up an action rule with PTZ Preset Reached or Autotracking as trigger Guard Tour A guard tour displays the video stream from different preset positions one by one in a predetermined order or at random and for configurable time periods The enabled guard tour will keep running after the user has log...

Page 28: ...ne help OSDI Zones On Screen Direction Indicator OSDI zones can be included in the overlay text see Overlay on page 20 to aid the user to navigate the Axis product Each OSDI zone is set up with coordinates and a descriptive name OSDI zones are set up under PTZ OSDI Zones The Axis product uses the coordinates of the center of the view to set the lower left and upper right zone areas First navigate ...

Page 29: ...e the Enable proportional speed setting can be used to reduce the maximum pan tilt movement speed i e the speed the camera view moves at when the joystick is pushed all the way out in any direction This is useful then the view is zoomed in on an object See the online help for more information Controls Advanced PTZ settings can be configured under PTZ Advanced Controls The Panel Shortcut Command Bu...

Page 30: ... control regardless of who is first in queue The administrator will be removed from the queue 60 seconds after the last PTZ control command 2 Event The Axis product can be configured to go to a preset position when triggered by an alarm see Events on page 38 The event will immediately be placed first in the queue except when an administrator is in control 3 Operator Same as administrator but with ...

Page 31: ...tected Possible actions include uploading images and start recording For more information see Set Up Action Rules on page 38 Note Using the motion detection feature may decrease the product s overall performance The position of the Motion Detection Window is relative to the orientation of the Camera Changing the orientation of the camera will also change the position of the Motion Detection Window...

Page 32: ...expected select a high history level This will cause motion detection to trigger as long as the object is present in the window To only detect flashing light select a low sensitivity In other cases high sensitivity is recommended Basic Video Analytics The Basic Video Analytics section include the following detectors Object Removed see page 32 Enter Exit Detector see page 33 Fence Detector see page...

Page 33: ...ject and the background for the detector to be activated See the online help for more information Enter Exit Detector Enter Exit Detector is used to trigger an alarm if an object within a pre defined area of interest has entered or left the area Do the following to set the detector Note Use the Drawing Opacity slidebar to define how transparent the area of interest or object size shape should be N...

Page 34: ...e position 2 Choose Object size from the drop down list Set the size limits of the object that should be detected The camera will detect any object whose size falls in between the minimum blue shape and maximum white shape range 3 Use the Sensitivity slidebar to define how sensitive the detection should be The lower sensitivity selected on the Sensitivity bar the greater difference in luminance is...

Page 35: ...to be activated See the online help for more information Observations The Observations element appears when a preset is selected in the drop down list Left to Right The value shows the amount of objects detected moving from left to right or if the virtual line is horizontal objects detected moving downwards Right to Left The value shows the amount of objects detected moving from right to left or i...

Page 36: ... documentation provided by the application vendor 4 Start the application Go to page Applications select the application in the list of installed applications and click Start 5 Configure the application For instructions see the documentation provided by the application vendor Note Applications can be uploaded by product administrators Applications and licenses can be installed on multiple products...

Page 37: ...I PTZ Dome Network Camera Applications If the Axis product is reset to factory default installed applications and their settings are removed For information about factory default see Reset to Factory Default Settings 37 ...

Page 38: ...Select Detectors from the Trigger drop down list 4 Select Motion Detection from the drop down list Select the motion detection window to use 5 Optionally select a Schedule and Additional conditions See below 6 Under Actions select Record Video from the Type drop down list 7 Select a Stream profile and configure the Duration settings as described below 8 Select Network Share from the Storage drop d...

Page 39: ...re Trigger the rule if the temperature falls outside or inside the operating range of the product This can for example be used to send maintenance notifications Input Signal Manual Trigger Trigger the rule using the Manual Trigger button in the Live View page See Controls on the Live View Page on page 10 This can for example be used to validate actions during product installation and configuration...

Page 40: ...Start autotracking See Autotracking on page 26 Preset Position Go to a preset position Guard Tour Start a guard tour See Guard Tour on page 27 Record Video Record video to a selected storage Send Images Send images to a recipient Send Notifications Send a notification message to a recipient Send Video Clip Send a video clip to a recipient Add Recipients The product can send media files and message...

Page 41: ... or by specifying the SMTP server port and authentication used by for example a corporate email server Note Some email providers have security filters that prevent users from receiving or viewing large amount of attachments from receiving scheduled emails and similar Check the email provider s security policy to avoid delivery problems and locked email accounts To set up an email recipient using o...

Page 42: ...lick OK To use the schedule in an action rule select the schedule from the Schedule drop down list in the Action Rule Setup page Set Up Recurrences Recurrences are used to trigger action rules repeatedly for example every 5 minutes or every hour To set up a recurrence 1 Go to Events Recurrences and click Add 2 Enter a descriptive name and recurrence pattern 3 Click OK To use the recurrence in an a...

Page 43: ...e stamped with the date and time they were downloaded that is not the date the recordings were made Note To play recordings in Windows Media Player AXIS Matroska File Splitter must be installed AXIS Matroska File Splitter can be downloaded from www axis com techsup software For detailed recording and video information select a recording and click Properties To remove a recording select the recordi...

Page 44: ...Resetting the product to factory default settings will erase any uploaded language files and reset the product language to English Clicking the Restore button on the Maintenance page will not affect the language A firmware upgrade will not affect the language used However if you have uploaded a new language to the product and later upgrade the firmware it may happen that the translation no longer ...

Page 45: ...ideo Interface Forum is a global interface standard that makes it easier for end users integrators consultants and manufacturers to take advantage of the possibilities offered by network video technology ONVIF enables interoperablity between different vendor products increased flexibility reduced cost and future proof systems By creating a user you automatically enable ONVIF communication Use the ...

Page 46: ... to System Options Security Certificates See Certificates on page 46 Many CA certificates are preinstalled To allow the product to access a network protected by IEEE 802 1X 1 Go to System Options Security IEEE 802 1X 2 Select a CA Certificate and a Client Certificate from the lists of installed certificates 3 Under Settings select the EAPOL version and provide the EAP identity associated with the ...

Page 47: ...Time displays the current date and time 24h clock The time can be displayed in 12h clock in the text overlay see below To change the date and time settings select the preferred Time mode under New Server Time Synchronize with computer time Sets date and time according to the computer s clock With this option date and time are set once and will not be updated automatically Synchronize with NTP Serv...

Page 48: ...ed using ARP and Ping For instructions see Assign IP Address Using ARP Ping on page 48 The ARP Ping service is enabled by default but is automatically disabled two minutes after the product is started or as soon as an IP address is assigned To re assign IP address using ARP Ping the product must be restarted to enable ARP Ping for an additional two minutes To disable the service go to System Optio...

Page 49: ...ct from the AVHS service Always The Axis product will constantly attempt to connect to the AVHS service over the Internet Once registered the product will stay connected to the service This option can be used when the product is already installed and it is not convenient to use the one click installation AXIS Internet Dynamic DNS Service AXIS Internet Dynamic DNS Service assigns a host name for ea...

Page 50: ...tions Network TCP IP Advanced In addition to the default setting which is 80 any port in the range 1024 65535 can be used HTTPS The HTTPS port used by the Axis product can be changed under System Options Network TCP IP Advanced In addition to the default setting which is 443 any port in the range 1024 65535 can be used To enable HTTPS go to System Options Security HTTPS For more information see HT...

Page 51: ...em Options Network TCP IP Advanced The default port is 554 Note H 264 video streams will not be available if the RTSP server is disabled SOCKS SOCKS is a networking proxy protocol The Axis product can be configured to use a SOCKS server to reach networks on the other side of a firewall or proxy server This functionality is useful if the Axis product is located on a local network behind a firewall ...

Page 52: ...ult Settings on page 56 UPnPTM The Axis product includes support for UPnPTM UPnPTM is enabled by default and the product is automatically detected by operating systems and clients that support this protocol UPnPTM can be disabled under System Options Network UPnPTM RTP H 264 The RTP port range and multicast settings are configured under System Options Network RTP The RTP port range defines the ran...

Page 53: ... stop writing to the card and protect recordings from being removed select Lock under General Settings Mount and Unmount SD Card NO NO NOTICE TICE TICE To prevent corruption of recordings the SD card should always be unmounted before it is ejected The SD card is automatically mounted when the card is inserted into the Axis product or when the product is started A manual mount is only required if t...

Page 54: ...ove recordings older than and select the number of days or weeks To stop writing to the share and protect recordings from being removed select Lock under Recording Settings Maintenance The Axis product provides several maintenance functions These are available under System Options Maintenance Click Restart to perform a correct restart if the Axis product is not behaving as expected This will not a...

Page 55: ...ded in the Server Report Parameter List Shows the product s parameters and their current settings This may prove useful when troubleshooting or when contacting Axis Support Connection List Lists all clients that are currently accessing media streams Crash Report Generates an archive with debugging information The report takes several minutes to generate The log levels for the System Log and the Ac...

Page 56: ...ent software tools are available on the CD supplied with the product and from the support pages on www axis com techsup To reset the product to the factory default settings 1 Press and hold the control button and the power button for about 15 30 seconds until the status LED indicator flashes amber See Hardware Overview on page 6 2 Release the control button but continue to hold down the power butt...

Page 57: ...are file to your computer The latest version of the firmware is available free of charge from Axis website at www axis com techsup 2 Go to Setup System Options Maintenance in the product s webpages 3 Under Upgrade Server click Browse and locate the file on your computer Click Upgrade 4 Wait approximately 10 minutes while the product is being upgraded and restarted Then access the product AXIS Came...

Page 58: ...fault static IP address is also used by another device there may be problems accessing the product The product cannot be accessed from a browser Cannot log in When HTTPS is enabled ensure that the correct protocol HTTP or HTTPS is used when attempting to log in You may need to manually type http or https in the browser s address field If the password for the user root is lost the product must be r...

Page 59: ...duct to use a Java applet for updating video images in your browser Go to Setup Live View Config and select Java applet under Default viewer Poor rendering of H 264 images Ensure that your graphics card is using the latest driver The latest drivers can usually be downloaded from the manufacturer s website Color saturation is different in H 264 and Motion JPEG Modify the settings for your graphics ...

Page 60: ...ogs Reports Depending on the problem it might be necessary to re mount the storage device For information on how to set up a storage disruption alarm see Events on page 38 Video cannot be recorded Check that the SD card is not write protected that is read only SD card cannot be mounted Reformat the SD card and then click Mount NO NO NOTICE TICE TICE Formatting the card will remove all content incl...

Page 61: ...s Tour recording guard tour control queue On screen directional indicator Set new pan 0 Video compression H 264 Main and Baseline Profiles MPEG 4 Part 10 AVC Motion JPEG Resolutions HDTV 1080p 1920x1080 to 320x180 HDTV 720p 1280x720 to 320x180 Frame rate H 264 Up to 30 25 fps 60 50 Hz in HDTV 1080p Up to 60 50 fps 60 50 Hz in HDTV 720p Frame rate Motion JPEG Up to 30 25 fps 60 50 Hz in HDTV 1080p ...

Page 62: ...k Camera Connection Intelligent video Video motion detection Object removed Enter Exit detector Fence detector Object counter Highlight compensation autotracking Active Gatekeeper Support for AXIS Camera Application Platform enabling installation of additional applications Event triggers Detectors Live Stream Accessed Motion Detection Enter Exit Fence Detector Object Removed Hardware Casing Open F...

Page 63: ... ºC to 60 ºC 58 ºF to 140 ºF Approvals EN 55022 Class A EN 61000 3 2 EN 61000 3 3 EN 61000 6 1 EN 61000 6 2 EN 55024 EN 50121 4 IEC 62236 4 FCC Part 15 Subpart B Class A IECS 003 Class A VCCI Class A C tick AS NZS CISPR22 Class A KCC KN22 Class A KN24 IEC EN UL 60950 1 IEC EN UL 60950 22 IEC EN 60529 IP66 NEMA 250 Type 4X IEC60068 2 1 IEC60068 2 2 IEC 60068 2 78 IEC60068 2 14 IEC 60068 2 30 IEC 60...

Page 64: ...solution and or lower compression levels result in images containing more data Bandwidth affected Access by large numbers of Motion JPEG and or unicast H 264 clients Bandwidth affected Simultaneous viewing of different streams resolution compression by different clients Effect on frame rate and bandwidth Accessing Motion JPEG and H 264 video streams simultaneously Frame rate and bandwidth affected...

Page 65: ...User Manual Ver M4 2 AXIS Q6045 E Mk II PTZ Dome Network Camera Date November 2014 Axis Communications AB 2014 Part No 59009 ...

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