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AXIS P5624-E Mk II PTZ Dome Network Camera

User Manual

Summary of Contents for P5624-E Mk II

Page 1: ...AXIS P5624 E Mk II PTZ Dome Network Camera User Manual...

Page 2: ...ademarks or registered trademarks of SD 3C LLC in the United States other countries or both Also miniSD microSD miniSDHC microSDHC microSDXC are all trademarks or registered trademarks of SD 3C LLC in...

Page 3: ...correct disposal of this waste Europe This symbol means that the product shall not be disposed of together with household or commercial waste Directive 2012 19 EU on waste electrical and electronic eq...

Page 4: ...d could result in death or serious injury CAUTION Indicates a hazardous situation which if not avoided could result in minor or moderate injury NO NO NOTICE TICE TICE Indicates a situation which if no...

Page 5: ...ettings 20 About overlays 22 Privacy Mask 24 Configure the Live View Page 25 PTZ Pan Tilt Zoom 27 About preset positions 27 Gatekeeper 28 About guard tours 28 OSDI Zones 29 Advanced 29 Control Queue 3...

Page 6: ...24 E Mk II PTZ Dome Network Camera Table of Contents Check the Firmware 58 Upgrade the Firmware 58 Symptoms Possible Causes and Remedial Actions 58 Technical Specifications 62 Performance Consideratio...

Page 7: ...NO NOTICE TICE TICE Make sure the dome is attached in operation mode otherwise focus may be affected 1 Ground screw 2 Mounting screws 3 3 Network connector PoE 4 Hook for safety wire 5 SD memory card...

Page 8: ...g the product to factory default settings See page 56 Connecting to an AXIS Video Hosting System service See page 48 To connect press and hold the button for about 3 seconds until the Status LED flash...

Page 9: ...and assign an IP address see the document Assign an IP Address and Access the Video Stream on Axis Support web at www axis com techsup Note To show Bonjour as a browser bookmark go to Safari Preferen...

Page 10: ...the product and the password can now be set securely 2 Enter a password and then re enter it to confirm the spelling 3 Click OK The password has now been configured The Live View Page The controls and...

Page 11: ...Config 2 Under Action Buttons select Show manual trigger button AXIS Media Control viewer toolbar The AXIS Media Control viewer toolbar is available in Internet Explorer only See AXIS Media Control A...

Page 12: ...ris automatic exposure and set fixed levels on iris gain and shutter speed To re enable auto iris use the PTZ control panel which is opened by clicking the Ctrl panel button see above If auto iris is...

Page 13: ...factor How to add a focus recall area 1 Pan tilt and zoom into the area where you would like to have focus 2 Set the focus either use the autofocus or adjust manually by using the focus bar 3 Click on...

Page 14: ...ntrol Panel can be changed and the options disabled to suit specific requirements Note H 264 is licensed technology The Axis product includes one H 264 viewing client license Installing additional unl...

Page 15: ...TP connection to the browser and sends data as and when required for as long as required Windows Media Player This requires AXIS Media Control and the H 264 decoder to be installed The following paths...

Page 16: ...the Live View page Administrators have unrestricted access to all settings Operators have restricted access to settings see Users on page 44 See also the online help Basic Setup Basic Setup provides s...

Page 17: ...on to enable the rectangle in the image Use the mouse to move and resize the rectangle or enter the number of pixels in the Width and Height fields and click Apply When accessing the Live View page in...

Page 18: ...nd Baseline profiles but requires more processing power to decode High profile supports 8x8 blocks which reduces the bitrate further compared to the Main profile About bitrate control Bitrate control...

Page 19: ...is enabled by default and is safe to use in all applications while still reducing the bitrate For cloud connected cameras or cameras using edge storage that need to limit the bitrate for increased st...

Page 20: ...ation The value 100 gives maximum color saturation and the value 0 gives minimum color saturation The image Brightness can be adjusted in the range 0 100 where a higher value produces a brighter image...

Page 21: ...Include window to cover the whole area and define Exclude windows within it to block out the bright areas Shutter Gain The shutter and gain settings affect the amount of motion blur and noise in the i...

Page 22: ...t Small 10 pixels 20 pixels Medium 16 pixels 28 pixels Large 21 pixels 36 pixels It is also possible to display text when an action rule is triggered see How to include overlay text in an action rule...

Page 23: ...ra information or to mask a part of the image Image specifications The uploaded image should be a Windows 24 bit BMP image with maximum 250 colors The image width and height in pixels must be exactly...

Page 24: ...6 Click Save Privacy Mask A privacy mask is an area of solid color that prohibits users from viewing parts of the monitored area Privacy masks cannot be bypassed via the VAPIX Application Programming...

Page 25: ...ge Server Push Recommended viewer for other browsers Motion JPEG QuickTime H 264 Other browsers Still image Displays still images only Click the Refresh button in your browser to view a new image For...

Page 26: ...name and then enter the URL to link to When defining a web link do not remove the http from the URL address Custom links can be used to run scripts or activate external devices connected to the produ...

Page 27: ...he focus window rectangle will disappear after a while but the focus window will still be active 1 Go to Setup PTZ Preset Positions 2 Click in the image or use the controls to steer the camera view to...

Page 28: ...e focus window can be redefined for the preset but it cannot be deleted unless the preset is deleted Set New Pan 0 Important Set new Pan 0 affects all previously defined presets guard tours masks etc...

Page 29: ...int of the OSDI zone to be located Click Get to set the coordinates Proceed to where the upper right point of zone should be located and click Get Give the zone a descriptive name and click OK To incl...

Page 30: ...quality during the zoom move If you enable both speed zoom and autofocus the speed zoom kicks in each time you for example move into a focus recall area or a preset position where autofocus is disabl...

Page 31: ...users will be placed in queue A user who belongs to a group see Users on page 44 with a higher PTZ priority can go before other users in the queue and take control of the product The order of priority...

Page 32: ...uct can be configured to perform actions when motion is detected Possible actions include uploading images and start recording For more information see Set Up Action Rules on page 36 Note Using the mo...

Page 33: ...objects trigger motion detection An object that appears in the window triggers motion detection only for a very short time before it is considered as non moving Only very bright objects on a dark back...

Page 34: ...e For instructions see the documentation provided by the application vendor 4 Start the application Go to page Applications select the application in the list of installed applications and click Start...

Page 35: ...Dome Network Camera Applications If the Axis product is reset to factory default uploaded applications and their settings are removed For information about factory default see Reset to Factory Default...

Page 36: ...elect Detectors from the Trigger drop down list 4 Select Motion Detection from the drop down list Select the motion detection window to use 5 Optionally select a Schedule and Additional conditions See...

Page 37: ...e be used to send maintenance notifications Moving Trigger the rule when the camera view moves due to a PTZ operation This can for example be used as an additional condition to prevent an action rule...

Page 38: ...configured under System Options Network SNMP Send Video Clip Send a video clip to a recipient Add Recipients The product can send media files and messages to notify users about events Before the prod...

Page 39: ...Send Notification Set Up Email Recipients Email recipients can be configured by selecting one of the listed email providers or by specifying the SMTP server port and authentication used by for exampl...

Page 40: ...ick OK To use the schedule in an action rule select the schedule from the Schedule drop down list in the Action Rule Setup page Set Up Recurrences Recurrences are used to trigger action rules repeated...

Page 41: ...configured under System Options Date Time see Date Time on page 46 To find a recording follow these steps 1 Go to Recordings List 2 To reduce the number of recordings displayed select the desired opt...

Page 42: ...page 41 3 Select the recording and click Export The Export Recording dialog opens 4 By default the complete recording is selected To export a part of the recording modify the start and stop times 5 O...

Page 43: ...esetting the product to factory default settings will erase any uploaded language files and reset the product language to English Clicking the Restore button on the Maintenance page will not affect th...

Page 44: ...pgraded the firmware and existing clients support encryption but need to log in again and be configured to use this functionality Under User Settings select the Enable anonymous viewer login option to...

Page 45: ...X is a standard for port based Network Admission Control providing secure authentication of wired and wireless network devices IEEE 802 1X is based on EAP Extensible Authentication Protocol To access...

Page 46: ...icate 1 Create a self signed certificate see How to create a self signed certificate on page 46 2 Go to Setup System Options Security Certificates 3 Click Create certificate signing request and provid...

Page 47: ...see page 56 and then perform the installation again To use a static IP address check Use the following IP address and specify the IP address subnet mask and default router IPv6 Address Configuration...

Page 48: ...ible from any location For more information and help to find a local AVHS Service Provider go to www axis com hosting The AVHS settings are configured under System Options Network TCP IP Basic The pos...

Page 49: ...ver address and enter the host name or IP address of the NTP server Host Name Configuration The Axis product can be accessed using a host name instead of an IP address The host name is usually the sam...

Page 50: ...ter is selected Alternative HTTP port Select this option to manually define an external HTTP port Enter a port in the range 1024 65535 If the port field is empty or contains the default setting which...

Page 51: ...o a management system on important events and status changes Check Enable traps and enter the IP address where the trap message should be sent and the Trap community that should receive the message No...

Page 52: ...n the card from the Windows operating system a third party ext4 driver or application is required vFAT supported by most operating systems for personal computers The SD card is managed on the System O...

Page 53: ...pported file systems To manually format the SD card follow these steps 1 Insert the SD card in the SD card slot 2 Open the Axis product s webpages and go to Setup System Options Storage 3 Click SD Car...

Page 54: ...address DNS or Bonjour name to the host server in the Host field 4 Enter the name of the share in the Share field Sub folders cannot be used 5 If required select The share requires login and enter th...

Page 55: ...alid Server Report with your query System Log Provides information about system events Access Log Lists all failed attempts to access the product The Access Log can also be configured to list all conn...

Page 56: ...Important Reset to factory default should be used with caution A reset to factory default will reset all settings including the IP address to the factory default values Note The installation and manag...

Page 57: ...p cover screws T20 and remove the top cover 3 Repaint the top cover 4 Assemble the top cover Use the triangular marking 4 to position it correctly 5 Fasten the top cover screws 3 with a torque of 2 5...

Page 58: ...le with each new release before upgrading the firmware To upgrade the product s firmware 1 Download the latest firmware file to your computer available free of charge at www axis com techsup 2 Go to S...

Page 59: ...n an IP Address and Access the Video Stream on Axis Support web at www axis com techsup Certificate error when using IEEE 802 1X For authentication to work properly the date and time settings in the A...

Page 60: ...Motion Detection triggers unexpectedly Changes in luminance Motion detection is based on changes in luminance in the image This means that if there are sudden changes in the lighting motion detection...

Page 61: ...caused by physical blocking of the mechanics heavy vibrations mechanical wear or other malfunction In some cases the problem might be temporary and can be resolved in the next movement or after press...

Page 62: ...levels result in images containing more data Bandwidth affected Access by large numbers of Motion JPEG and or unicast H 264 clients Bandwidth affected Simultaneous viewing of different streams resolut...

Page 63: ...User Manual Ver M7 6 AXIS P5624 E Mk II PTZ Dome Network Camera Date August 2016 Axis Communications AB 2016 Part No 1497742...

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