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AXIS P1365 Mk II Network Camera

Access the product

Access the product

To install the Axis product, see the Installation Guide supplied with the product.

The product can be used with most operating systems and browsers. We recommend the following browsers:

Internet Explorer

®

with Windows

®

Safari

®

with OS X

®

Chrome

TM

or Firefox

®

with other operating systems.

To view streaming video in Internet Explorer, allow installation of AXIS Media Control (AMC) when prompted.

The Axis product includes one (1) H.264 decoder license for viewing video streams and one (1) AAC audio license. The licenses are
automatically installed with AMC. The administrator can disable the installation of the decoders to prevent installation of unlicensed
copies.

Note

• QuickTime

TM

is also supported for viewing H.264 streams and for audio.

Access from a Browser

1. Start a web browser.

2. Enter the IP address or host name of the Axis product in the browser’s Location/Address field.

To access the product from a Mac computer (OS X), go to Safari, click on Bonjour and select the product from the
drop-down list.

If you do not know the IP address, use AXIS IP Utility to locate the product on the network. For information about
how to discover and assign an IP address, see the document

Assign an IP Address and Access the Video Stream

on Axis

Support web at

www.axis.com/techsup

Note

To show Bonjour as a browser bookmark, go to

Safari > Preferences

.

3. Enter your user name and password. If this is the first time the product is accessed, the root password must first be

configured. For instructions, see

Set the Root Password on page 10

.

4. The product’s Live View page opens in your browser.

Note

The controls and layout of the Live View page may have been customized to meet specific installation requirements and
user preferences. Consequently, some of the examples and functions featured here may differ from those displayed in
your own Live View page.

Access from the Internet

Once connected, the Axis product is accessible on your local network (LAN). To access the product from the Internet you must
configure your network router to allow incoming data traffic to the product. To do this, enable the NAT-traversal feature, which
will attempt to automatically configure the router to allow access to the product. This is enabled from

Setup > System Options >

Network > TCP/IP Advanced

.

For more information, see

NAT traversal (port mapping) for IPv4 on page 59

See also AXIS Internet Dynamic DNS Service at

www.axiscam.net

For Technical notes on this and other topics, visit the Axis Support web at

www.axis.com/techsup

9

Summary of Contents for P1365 Mk II

Page 1: ...AXIS P1365 Mk II Network Camera User Manual...

Page 2: ...and harmonized standards Electromagnetic Compatibility EMC Directive 2014 30 EU See Electromagnetic Compatibility EMC on page 2 Low Voltage LVD Directive 2014 35 EU See Safety on page 3 Restrictions...

Page 3: ...applicable for incorrect disposal of this waste Europe This symbol means that the product shall not be disposed of together with household or commercial waste Directive 2012 19 EU on waste electrical...

Page 4: ...d result in death or serious injury CAUTION Indicates a hazardous situation which if not avoided could result in minor or moderate injury NO NO NOTICE TICE TICE Indicates a situation which if not avoi...

Page 5: ...out stream profiles 23 About ONVIF media profiles 23 Camera Settings 23 View Area 26 About overlays 26 About privacy masks 28 About focus 28 Set Up Audio 30 Audio Clips 32 Configure the Live View Page...

Page 6: ...vices 64 Maintenance 65 Support 65 Advanced 66 Reset to factory default settings 67 Troubleshooting 68 Check the Firmware 68 Upgrade the Firmware 68 Symptoms Possible Causes and Remedial Actions 68 Te...

Page 7: ...ower LED 8 Network LED 9 Control button 10 I O connector 11 Iris connector 12 Power connector DC 13 RS485 422 connector 1 Focus ring 2 Lock screw for focus ring 3 Zoom puller How to replace the lens N...

Page 8: ...nd Audio Camera Settings Iris configuration shows the current configured iris type 2 Click Edit 3 Select the installed iris lens from the drop down list and click OK To change the iris configuration f...

Page 9: ...t how to discover and assign an IP address see the document Assign an IP Address and Access the Video Stream on Axis Support web at www axis com techsup Note To show Bonjour as a browser bookmark go t...

Page 10: ...ncy is set the first time the Axis product is accessed and can only be changed from Plain Config see page 67 or by resetting the product to factory default Select the power line frequency 50 Hz or 60...

Page 11: ...from the Live View page For information about how to configure and enable the button see Manual Trigger on page 11 Click Snapshot to save a snapshot of the video image This button is primarily intend...

Page 12: ...crophone button Click to mute or unmute the microphone In Simplex speaker only mode the Microphone and Talk buttons must both be active to send audio to the Axis product Click either button to stop au...

Page 13: ...be used to zoom in on a specific area Click in the image and drag to draw a rectangle surrounding the area to be magnified To zoom out rotate the mouse wheel Click the Ctrl panel button to open the PT...

Page 14: ...ere is no video traffic on the network until a client connects and requests the stream Note that there are a maximum of 20 simultaneous unicast connections Multicast RTP This method RTP over UDP shoul...

Page 15: ...the Axis product in the following ways Motion JPEG server push if supported by the client Chrome or Firefox for example This option maintains an open HTTP connection to the browser and sends data as...

Page 16: ...ol in addition audio can be accessed in the following ways VAPIX Application Programming Interface API For more information visit www axis com developer Windows Media Player supports simplex audio The...

Page 17: ...sing and enable it when finished focusing Opening the iris gives the smallest depth of field and thus best conditions for correct focusing The pixel counter is used to determine the number of pixels i...

Page 18: ...ssistant and restart the procedure See Status LED behavior for focus assistant on page 72 1 Open the product s home page and go to Setup Basic Setup Focus 2 Under the Basic tab click Open iris If the...

Page 19: ...work Camera Set Up the Product 3 If needed click in the Focus position bar or on the arrows at the ends of the bar to further adjust the focus 4 Click Enable iris If the button is inactive the iris is...

Page 20: ...where there is a specific size requirement for example in face recognition The pixel counter can be used When setting up a video stream see Set Up Video Streams on page 20 Under Preview click Open and...

Page 21: ...length to a higher value you will get more small sized P frames and less big sized I frames while keeping the same frame rate In other words a high GOP length value saves bandwidth but the video qual...

Page 22: ...utions reduce storage cost or to keep recordings for a longer time To reduce the bitrate Zipstream reduces the number of bits in the areas of the image that are less interesting from a video surveilla...

Page 23: ...on compression frame rate and overlay settings Stream profiles can be used When setting up recording using action rules See Events on page 46 When setting up continuous recording See Continuous Record...

Page 24: ...description of each available setting see the online help The white balance window is enabled for the Automatic and Automatic outdoor options that appear in the White balance drop down list Select one...

Page 25: ...er speed allows more light to reach the sensor and can help produce a brighter image in low light situations On the other hand a slow shutter speed can cause moving objects to appear blurry Set Wide D...

Page 26: ...ion is the same size as or smaller than the view area size Setting the video stream resolution larger than the view area size implies digitally scaled up video after sensor capture requiring more band...

Page 27: ...ltiple view areas overlay text must be enabled in each view area 1 Go to Video Audio Video Stream and select the Image tab 2 Under Overlay Settings select Include text 3 Enter the modifier D When the...

Page 28: ...e 1 Go to Video Audio Overlay Image 2 Select the image to use from the Use overlay image list and click Save 3 Go to Video Audio Video Stream and select the Image tab 4 Under Overlay Settings select I...

Page 29: ...e tighten the zoom puller and the lock screw for the focus ring 7 On the Focus page click Fine tune focus automatically and wait until automatic fine tuning is completed 8 Click Enable iris If the but...

Page 30: ...iris If the button is inactive the iris is already enabled Set Up Audio To change the product s audio settings go to Video Audio Audio Settings Each stream profile is a separate video stream To inclu...

Page 31: ...o amplify the sound If the sound is too high choose a lower dB value The Level bar gives a visual representation of the audio signal level in dB relative to the full scale input level Green the signal...

Page 32: ...onnected to the product To add download modify or remove audio clips go to Video Audio Audio Clips For more information see the online help To configure the Axis product to play audio clips when an ev...

Page 33: ...new image Server Push Recommended viewer for other browsers Motion JPEG QuickTime H 264 Other browsers Still image Displays still images only Click the Refresh button in your browser to view a new im...

Page 34: ...n frame Defining the link as a web link will open the link in a new window Output Buttons External I O devices connected to the Axis product s output ports can be controlled directly from the Live Vie...

Page 35: ...he Live View Page When setting up action rules See page 46 When setting up guard tours See page 36 How to add a preset position 1 Go to Setup PTZ Preset Positions 2 Click in the image or use the contr...

Page 36: ...or minutes 7 Specify the View Order of the preset positions or select Random view order 8 Click Save How to edit a guard tour 1 Go to Setup PTZ Guard Tour 2 Select the guard tour in the Guard Tour Lis...

Page 37: ...users To identify different users in the viewer group cookies must be enabled on the client The Control queue polltime is measured in seconds For more information see the online help The administrato...

Page 38: ...lect Tampering from the list of detectors 6 Optionally select a schedule and set additional conditions 7 Select the action Example To send an email select Send Notification and select a Recipient from...

Page 39: ...cumentation provided by the application vendor 4 Start the application Go to page Applications select the application in the list of installed applications and click Start 5 Configure the application...

Page 40: ...etwork Camera Applications If the Axis product is reset to factory default uploaded applications and their settings are removed For information about factory default see Reset to factory default setti...

Page 41: ...use false detections Start and Stop the Application To start the application select it in the Installed Applications list on the Applications page and click Start To stop the application select it in...

Page 42: ...a rectangle placed in the center of the image Use the mouse to move reshape and resize the area so that it covers the desired part of the image The default square can be changed to a polygon with up...

Page 43: ...xample large ponds or large trees use exclude areas instead of the filter The filter will be applied to all moving objects in scene and if set to a value too large important objects might not be detec...

Page 44: ...he camera appears smaller than an object close to the camera If the filter is set to ignore objects the size of a person people that are close to be camera can still be detected because they are large...

Page 45: ...nly record video during certain time periods select a Schedule 6 Under Actions select Record Video from the Type drop down list 7 Select the stream profile and storage device to use and configure the...

Page 46: ...from the Trigger drop down list and then select VMD3 4 Optionally select a Schedule and Additional conditions See below 5 Under Actions select Record Video from the Type drop down list 6 Select a Str...

Page 47: ...to trigger actions Virtual inputs can for example be connected to buttons in the VMS user interface PTZ Moving Trigger the rule when the camera view moves due to a PTZ operation This can for example b...

Page 48: ...d an SNMP trap message to the operator Make sure that SNMP is enabled and configured under System Options Network SNMP Send Video Clip Send a video clip to a recipient Status LED Flash the LED indicat...

Page 49: ...t and the HTTPS server also specify the proxy settings Network Share Send Images Send Video Clip A network share can also be used as a storage device for recorded video Go System Options Storage to co...

Page 50: ...n is detected outside office hours Use one of the predefined schedules or create a new schedule as described below To create a new schedule 1 Go to Events Schedules and click Add 2 Enter a descriptive...

Page 51: ...igured under System Options Date Time see Date Time on page 56 To find a recording follow these steps 1 Go to Recordings List 2 To reduce the number of recordings displayed select the desired options...

Page 52: ...ng dialog opens 4 By default the complete recording is selected To export a part of the recording modify the start and stop times 5 Optionally enter a file name for the recording 6 Click Export Note R...

Page 53: ...ng the product to factory default settings will erase any uploaded language files and reset the product language to English Clicking the Restore button on the Maintenance page will not affect the lang...

Page 54: ...llow anonymous users access to the Live View page Select the Enable anonymous PTZ control login to allow anonymous users access to the PTZ controls Deselect the Enable Basic Setup option to hide the B...

Page 55: ...ion the Axis product and the authentication server identify themselves with digital certificates using EAP TLS Extensible Authentication Protocol Transport Layer Security The certificates are provided...

Page 56: ...em Options Security Certificates 2 Click Install certificate and upload the certificate Audio Support Select Enable audio support to allow clients to retrieve audio streams from the Axis product For i...

Page 57: ...ee page 67 and then perform the installation again To use a static IP address check Use the following IP address and specify the IP address subnet mask and default router IPv6 Address Configuration If...

Page 58: ...com hosting The AVHS settings are configured under System Options Network TCP IP Basic The possibility to connect to an AVHS service is enabled by default To disable clear the Enable AVHS box One cli...

Page 59: ...in host name via IPv4 DHCP to use host name provided by the DHCP server running on IPv4 Select Use the host name to set the host name manually Select Enable dynamic DNS updates to dynamically update l...

Page 60: ...ally configure port forwarding in the NAT router If you attempt to manually enter a port that is already in use another available port is automatically selected When the port is selected automatically...

Page 61: ...management system on important events and status changes Check Enable traps and enter the IP address where the trap message should be sent and the Trap community that should receive the message The f...

Page 62: ...for personal computers The SD card is managed on the System Options Storage page Click SD Card to open Storage Management If the card s status shows as failed click Check disk to see if the problem c...

Page 63: ...t the SD card follow these steps 1 Insert the SD card in the SD card slot 2 Open the Axis product s webpages and go to Setup System Options Storage 3 Click SD Card 4 Click Format and select the desire...

Page 64: ...s product s folder on the designated share click Clear under Storage Tools To avoid filling the share it is recommended to remove recordings continuously Under Recording Settings select Remove recordi...

Page 65: ...t settings to the factory default values The following settings are not affected the boot protocol DHCP or static the static IP address the default router the subnet mask the system time the IEEE 802...

Page 66: ...Parameter List Shows the product s parameters and their current settings This may prove useful when troubleshooting or when contacting Axis Support Connection List Lists all clients that are currentl...

Page 67: ...m techsup To reset the product to the factory default settings 1 Disconnect power from the product 2 Press and hold the control button and reconnect power See Hardware overview on page 7 3 Keep the co...

Page 68: ...th each new release before upgrading the firmware To upgrade the product s firmware 1 Download the latest firmware file to your computer available free of charge at www axis com techsup 2 Go to Setup...

Page 69: ...P Address and Access the Video Stream on Axis Support web at www axis com techsup Certificate error when using IEEE 802 1X For authentication to work properly the date and time settings in the Axis pr...

Page 70: ...twork indicator LEDs are flashing red rapidly Hardware failure Contact your Axis reseller Product does not start up Product does not start up If the product does not start up keep the network cable co...

Page 71: ...System Log under System Options Support Logs Reports Depending on the problem it might be necessary to re mount the storage device For information on how to set up a storage disruption alarm see Even...

Page 72: ...network activity Amber Steady for connection to a 10 Mbit s network Flashes for network activity Unlit No network connection Power LED Indication Green Normal operation Amber Flashes green amber duri...

Page 73: ...amplifier A stereo connector must be used for audio out For audio in the left channel is used from a stereo signal 3 5 mm audio connectors stereo 1 Tip 2 Ring 3 Sleeve Audio Input Ground Audio Output...

Page 74: ...with an inductive load e g a relay a diode must be connected in parallel with the load for protection against voltage transients 0 to max 30 V DC open drain 100 mA 1 0 V DC 2 DC output 12 V max 50 mA...

Page 75: ...press and hold the button for about 3 seconds Performance Considerations When setting up your system it is important to consider how various settings and situations will affect performance Some facto...

Page 76: ...AXIS P1365 Mk II Network Camera Technical specifications Running multiple AXIS Camera Application Platform ACAP applications simultaneously may affect the frame rate and the general performance 76...

Page 77: ...User Manual Ver M4 6 AXIS P1365 Mk II Network Camera Date October 2016 Axis Communications AB 2015 2016 Part No 1489706...

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