Axis Camera Station S9101 Mk II, User Manual

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AXIS Camera Station S9101 Mk II Desktop Terminal
Troubleshooting
Troubleshooting
Reset your device
You can use the reset button to reset your device to factory default. It will take more than one hour to reset your device.
1. Power off your device.
2. Press and hold the reset button for 5 seconds. Windows RE will be started.
3. Select Troubleshoot .
4. Select Reset your PC .
5. Select Keep my files or Remove everything . If you select Keep my files , you need to provide the administrator credentials.
6. Follow the instructions on the screen.
7. The device reboots and starts the procedure to restore Windows to factory default.
Perform a system recovery
If the device has had a complete system failure, you must use a recovery image to recreate the Windows® system. To download the
AXIS Recovery Kit, contact AXIS Technical Support and supply the serial number of your device.
1. Download the AXIS Recovery Kit and AXIS ISO to USB Tool.
2. Insert a USB drive into your computer.
- Use a USB drive with a minimum of 16 GB to 32 GB.
- The USB drive will be formatted, and all existing data will be erased.
3. Run the AXIS ISO to USB Tool and follow the onscreen instructions.
Writing data to the USB drive takes approximately 10 to 15 min. Don’t remove the USB drive until the process is complete.
4. After the ISO to USB tool is complete, take the USB drive and plug it into your device.
5. Start your device and before the AXIS splash screen appears press F12. We recommend that you tap the F12 key repeatedly
as the device boots fast.
6. Navigate to your USB drive and press ENTER. The system boots into the AXIS Recovery Kit.
For example it should say UEFI: Sandisk.
7. Click Reinstall Operating System .
The recovery takes roughly 10 to 15 min to complete. You find detailed instructions in the download for the recovery kit.
Troubleshoot AXIS Camera Station
For information about how to troubleshoot AXIS Camera Station, go to the AXIS Camera Station user manual .
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