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AXIS C12 Series

Installation

Installation

To watch this video, go to the web version of this document.

www.axis.com/products/online-manual/70655#t10181291

Download the installation guide (pdf):

•

AXIS C1210-E Network Ceiling Speaker

axis.com/products/axis-c1210-e/support#support-resources

•

AXIS C1211-E Network Ceiling Speaker

axis.com/products/axis-c1211-e/support#support-resources

4

Summary of Contents for C12 Series

Page 1: ...AXIS C12 Series AXIS C1210 E Network Ceiling Speaker AXIS C1211 E Network Ceiling Speaker User Manual ...

Page 2: ...tion Protocol SIP 12 Peer to peer SIP P2PSIP 12 Private Branch Exchange PBX 12 NAT traversal 13 Applications 13 The device interface 14 Status 14 Light 14 Audio 15 Recordings 17 Apps 17 System 18 Maintenance 35 Troubleshooting 36 Reset to factory default settings 36 Check the current firmware version 36 Upgrade the firmware 36 Technical issues clues and solutions 36 Performance considerations 38 S...

Page 3: ...ger Edge Audio management software for small systems Comes pre installed on all audio devices with a firmware equal to or higher than 10 0 AXIS Audio Manager Edge user manual AXIS Audio Manager Pro Advanced audio management software for large systems AXIS Audio Manager Pro user manual AXIS Camera Station Advanced video management software for large systems AXIS Camera Station user manual AXIS Comp...

Page 4: ...his document www axis com products online manual 70655 t10181291 Download the installation guide pdf AXIS C1210 E Network Ceiling Speaker axis com products axis c1210 e support support resources AXIS C1211 E Network Ceiling Speaker axis com products axis c1211 e support support resources 4 ...

Page 5: ... Experimental Experimental Features Features Features and disable NSURLSession Websocket If you need more information about recommended browsers go to AXIS OS Portal Access the device 1 Open a browser and enter the IP address or host name of the Axis device 2 Enter the username and password If you access the device for the first time you must set the root password See Set a new password for the ro...

Page 6: ...pted HTTPS connection and then change the password The device password is the primary protection for your data and services Axis devices do not impose a password policy as they may be used in various types of installations To protect your data we strongly recommend that you Use a password with at least 8 characters preferably created by a password generator Don t expose the password Change the pas...

Page 7: ...fy the control button Set up direct SIP P2P Use peer to peer when the communication is between a few user agents within the same IP network and there is no need for extra features that a PBX server could provide To better understand how P2P works see Peer to peer SIP P2PSIP on page 12 For more information about setting options see SIP on page 28 1 Go to System SIP SIP settings and select Enable SI...

Page 8: ...ough a server PBX Use a PBX server when the communication should be between an infinite number of user agents within and outside the IP network Additional features could be added to the setup depending on the PBX provider To better understand how P2P works see Private Branch Exchange PBX on page 12 For more information about setting options see SIP on page 28 1 Request the following information fr...

Page 9: ...f the recipients Use commas to separate multiple addresses 2 6 Enter the details for the email account of the sender 2 7 Click Test to send a test email Note Some email providers have security filters that prevent users from receiving or viewing large attachments from receiving scheduled emails and similar Check the email provider s security policy to avoid delivery problems and locked email accou...

Page 10: ...Save afterwards 3 Go to SIP accounts 4 Next to the SIP account click Edit 5 Under DTMF click DTMF sequence 6 Under Sequence enter 1 7 Under Description enter stop audio 8 Click Save 9 Go to System Events Rules and click Add a rule 10 Under Name enter DTMF stop audio 11 Under Condition select DTMF 12 Under DTMF Event ID select stop audio 13 Under Action select Stop playing audio clip 14 Click Save ...

Page 11: ...the audio device in the URL field 2 6 Enter the user name and password of the audio device 2 7 Click Save 2 8 Go to Rules and click Add a rule 2 9 Type a name for the action rule for example Play clip 2 10 From the Condition list select a video motion detection alternative under Applications Note If there are no options for video motion detection then go to Apps click AXIS Video Motion Detection a...

Page 12: ...101 sip 192 168 1 100 You can set up a SIP enabled phone to call an audio device on the same network using a peer to peer SIP setup Private Branch Exchange PBX When you make SIP calls outside your local IP network a Private Branch Exchange PBX can act as a central hub The main component of a PBX is a SIP server which is also referred to as a SIP proxy or a registrar A PBX works like a traditional ...

Page 13: ...the ICE protocol s chances STUN STUN Session Traversal Utilities for NAT is a client server network protocol that lets the Axis device determine if it is located behind a NAT or firewall and if so obtain the mapped public IP address and port number allocated for connections to remote hosts Enter the STUN server address for example an IP address TURN TURN Traversal Using Relays around NAT is a prot...

Page 14: ... non personal browser data Feedback Share any feedback to help us improve your user experience Legal View information about cookies and licenses About View device information including firmware version and serial number Legacy device interface Change the device interface to the legacy device interface Status NTP sync Shows NTP synchronization information including if the device is in sync with an ...

Page 15: ...ity to repeat the pattern X times Priority Set the priority of an activity from 1 to 10 Activities with priority numbers higher than 10 cannot be removed from the status list There are three activities with higher priority than 10 Maintenance 11 Identify 12 and Health check 13 Import Click to add one or more profiles with predefined configurations Add Add new profiles Note You can t have two profi...

Page 16: ...dio clip on the device Specify the volume and number of times to play the clip Download Download the audio clip to your computer Delete Delete the audio clip from the device Listen and record Click to listen Click to start a continuous recording of the live audio stream Click again to stop the recording If a recording is ongoing it will resume automatically after a reboot Note You can only listen ...

Page 17: ...ings based on source Event Show recordings based on events Storage Show recordings based on storage type Click to play the recording Click to stop the recording Click to show more information and options about the recording Set export range If you only want to export part of the recording enter from when to when Click to delete the recording Export Click to export part of the recording Apps Add ap...

Page 18: ...to the DHCP server Fallback NTP servers Enter the IP address of one or two fallback servers Automatic date and time manual NTP servers Synchronize with NTP servers of your choice Manual NTP servers Enter the IP address of one or two NTP servers When you use two NTP servers the device synchronizes and adapts its time based on input from both Custom date and time Manually set the date and time Click...

Page 19: ...quests from users and for the pages returned by the web server The encrypted exchange of information is governed by the use of an HTTPS certificate which guarantees the authenticity of the server To use HTTPS on the device you must install an HTTPS certificate Go to System Security to create and install certificates Note If you view encrypted web pages through HTTPS you might experience a drop in ...

Page 20: ...t key to fetch the owner authentication key This is only possible if the device is connected to the internet without a firewall or proxy SNMP The Simple Network Management Protocol SNMP allows remote management of network devices SNMP Select the version of SNMP to use v1 and v2c Read community Enter the community name that has read only access to all supported SNMP objects The default value is pub...

Page 21: ...te Authority CA A self signed certificate offers limited protection and can be used before a CA issued certificate has been obtained CA certificates You can use a CA certificate to authenticate a peer certificate for example to validate the identity of an authentication server when the device connects to a network protected by IEEE 802 1X The device has several pre installed CA certificates These ...

Page 22: ...gardless of what network it is connected to EAP identity Enter the user identity associated with the client certificate EAPOL version Select the EAPOL version that is used in the network switch Use IEEE 802 1x Select to use the IEEE 802 1x protocol Prevent brute force attacks Blocking Turn on to block brute force attacks A brute force attack uses trial and error to guess login info or encryption k...

Page 23: ...ines the conditions that must be met for the product to perform an action The list shows all the currently configured rules in the product Note You can create up to 256 action rules Add a rule Click to create a rule Name Enter a name for the rule Wait between actions Enter the minimum time hh mm ss that must pass between rule activations It is useful if the rule is activated by for example day nig...

Page 24: ...vice a pre defined audio clip is played as long as the rule is active SIP must be enabled for the audio device Recipients You can set up your device to notify recipients about events or send files The list shows all the recipients currently configured in the product along with information about their configuration Note You can create up to 20 recipients Add a recipient Click to add a recipient Nam...

Page 25: ...by ECDSA ED25519 and DSA Make sure to enter the right MD5 host key that is used by your SFTP server While the Axis device supports both MD5 and SHA 256 hash keys we recommend using SHA 256 due to stronger security over MD5 For more information on how to configure an SFTP server with an Axis device go to the AXIS OS Portal SSH host public key type SHA256 Enter the fingerprint of the remote host s p...

Page 26: ...es can be used as conditions in rules The list shows all the schedules and pulses currently configured in the product along with information about their configuration Add schedule Click to create a schedule or pulse Manual trigger The manual trigger is used to manually trigger a rule The manual trigger can for example be used to validate actions during product installation and configuration MQTT M...

Page 27: ...in the default values for the topic in the connect message and LWT message on the MQTT client tab and in the publication conditions on the MQTT publication tab Reconnect automatically Specifies whether the client should reconnect automatically after a disconnect Connect message Specifies if a message should be sent out when a connection is established Send message Turn on to send messages Use defa...

Page 28: ...ription filter as prefix to the MQTT topic Subscription type Stateless Select to convert MQTT messages into a stateless message Stateful Select to convert MQTT messages into a condition The payload is used as the state QoS Select the desired level for the MQTT subscription SIP SIP settings Session Initiation Protocol SIP is used for interactive communication sessions between users The sessions can...

Page 29: ...with the desired audio quality for SIP calls Drag and drop to change the priority Note The selected codecs must match the call recipient codec since the recipient codec is decisive when a call is made Audio direction Select allowed audio directions Additional UDP to TCP switching Select to allow calls to switch transport protocols from UDP User Datagram Protocol to TCP Transmission Control Protoco...

Page 30: ...server if registration on the primary SIP server fails Answer automatically Select to automatically answer an incoming call SIP secure Select to use Secure Session Initiation Protocol SIPS SIPS uses the TLS transport mode to encrypt traffic Proxies Proxy Click to add a proxy Prioritize If you have added two or more proxies click to prioritize them Server address Enter the IP address of the SIP pro...

Page 31: ...ly with regulations regarding data storage If the network storage becomes full old recordings are removed before the selected time period has passed Tools Test connection Test the connection to the network share Format Format the network share for example when you need to quickly erase all data cifs is the available file system option Click Use tool to activate the selected tool Onboard storage Im...

Page 32: ...m is a global interface standard that makes it easier for end users integrators consultants and manufacturers to take advantage of the possibilities offered by network video technology ONVIF enables interoperability between different vendor products increased flexibility reduced cost and future proof systems Add user Click to add a new ONVIF user Username Enter a unique username New password Enter...

Page 33: ...icates that the port is an input port indicates that it s an output port If the port is configurable you can click the icons to change between input and output Normal state Click open circuit and for closed circuit Current state Shows the current state of the port The input or output is activated when the current state is different from the normal state An input on the device has an open circuit w...

Page 34: ...he device for example when a wrong login password is used Network trace Important A network trace file might contain sensitive information for example certificates or passwords A network trace file can help you troubleshoot problems by recording activity on the network Select the duration of the trace in seconds or minutes and click Download Remote system log Syslog is a standard for message loggi...

Page 35: ...irmware on your device This further increases the overall minimum cybersecurity level of Axis devices For more information see the white paper Signed firmware secure boot and security of private keys at axis com Firmware upgrade Upgrade to a new firmware version New firmware releases can contain improved functionality bug fixes and completely new features We recommend you to always use the latest ...

Page 36: ...e that determines the functionality of network devices When you troubleshoot a problem we recommend you to start by checking the current firmware version The latest firmware version might contain a correction that fixes your particular problem To check the current firmware 1 Go to the device interface Status 2 See the firmware version under Device info Upgrade the firmware Important Preconfigured ...

Page 37: ...ice Possible IP address conflict with another device on the same subnet The static IP address in the Axis device is used before the DHCP server sets a dynamic address This means that if the same default static IP address is also used by another device there may be problems accessing the device The device cannot be accessed from a browser Cannot log in When HTTPS is enabled ensure that the correct ...

Page 38: ...t volumes A sound file is recorded with a certain gain If your audio clips have been created with different gains they will be played with a different loudness Make sure that you use clips that have the same gain Performance considerations When setting up your system it is important to consider how various settings and situations affect the amount of needed bandwidth the bitrate required The follo...

Page 39: ...ge 40 5 I O connector on page 41 6 Status LED 7 Audio connector on page 40 8 Network connector on page 40 LED Indicators Status LED Indication Unlit Unlit for normal operation Green Steady green for normal operation Amber Steady during startup and when restoring settings Red Slow flash for failed upgrade Red Green Flashes red green fast when identifying an audio device is selected 39 ...

Page 40: ...ory default settings See Reset to factory default settings on page 36 Microphone disable switch For location of the microphone disable switch see Product overview on page 39 The microphone disable switch is used to mechanically turn the microphone ON or OFF The factory default setting for this switch is ON Connectors Network connector RJ45 Ethernet connector with Power over Ethernet PoE NO NO NOTI...

Page 41: ...interface to Digital input For connecting devices that can toggle between an open and closed circuit for example PIR sensors door window contacts and glass break detectors Supervised input Enables possibility to detect tampering on a digital input Digital output For connecting external devices such as relays and LEDs Connected devices can be activated by the VAPIX Application Programming Interface...

Page 42: ...AXIS C12 Series Specifications Example 1 DC ground 2 DC output 12 V max 50 mA 3 I O configured as supervised input 4 I O configured as output 42 ...

Page 43: ...i restart cgi Example Restore the device The request returns most settings to default values but keeps the IP number Request http deviceIP axis cgi factorydefault cgi Example Reset the device The request returns all settings including IP number to default values Request http deviceIP axis cgi hardfactorydefault cgi Example See a list of all device parameters Request http deviceIP axis cgi param cg...

Page 44: ...ceIP axis cgi param cgi action update Network FTP Enabled no Example Enable SSH Request http deviceIP axis cgi param cgi action update Network SSH Enabled yes Example Disable SSH Request http deviceIP axis cgi param cgi action update Network SSH Enabled no 44 ...

Page 45: ...User Manual Ver M1 17 AXIS C12 Series Date September 2022 Axis Communications AB 2022 Part No T10177747 ...

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