AWILCO Energy System ES-500 / Sep-18
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8. AFTER SALES SERVICE
AWILCO provides 12 month free warranty service, please read the warranty circumstances bellow.
If there is any damage or malfunctions to the product, and the AWILCO technician stats that the
product has been used under normal circumstances, our company will provide free repairing or
component replacement within the warranty period. AWILCO will retain any and all damaged
products/components after repairs, within the warranty period.
Under the following conditions, the warranty will be automatically invalid.
1.
The malfunction or damage is caused by accident, man-made factor, environment factor,
or other factors deviating from the user manual.
2.
Opening, repairing or refitting the product by other any technicians other than those
appointed by AWILCO.
3.
A malfunction or damage caused by force majeure such as natural disaster (earthquake,
fire, tsunami, etc.).
4.
The warranty period is expired for the product or components.
5.
The malfunction or damage is caused by using non original parts.
Statement: AWILCO reserves all the rights to update the products with no further notice!