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APPENDIX
Troubleshooting
This section lists some problems that you might meet while
using your phone. If you feel that your phone do not operate
normally, please reset settings first, and then follow
Troubleshooting Guide. If you are still unable to solve
problems, please contact the authorized service center or the
store from where you purchased the phone.
Problems
Solutions
Can
not
answer or
make
a
call
Make sure that the phone has been
switched on.
Make sure that the battery is charged.
Make sure that the signal intensity is high
enough.
Make sure the own number function in
the call setting is system preset or
number sending.
Make sure the line switch in call setting is
the system preset line. Check whether
you have set up call barring or fixed
dialing or any other safety function.
Check whether you have set up call
diverts. Check whether you have inserted
the proper SIM card correctly.
Low voice
Check if the volume has been set too low.
No ring
Check whether you have set up the”
Silent” option.
Check whether the ring volume is not too
low
Move away from a noisy place to check if
