o
All inquiries -
■
Troubleshooting
•
Verify Power - Pg.
5
&
8
o
Verify POE Switch is correct - Pg.1
0
•
Verify Connections - Check that all cables are properly connected
o
TX Indicator Troubleshooting Lights - Pg.
5-6
o
RX Indicator Troubleshooting Lights - Pg.
8-9
•
Not passing video, this may be an EDID issue. Out of the box the default is EDID BYPASS. Try a
canned EDID or
copy the connected displays EDID - Pg.
7
•
Use DIP Switch 5 and turn on the built in 1080p Test Pattern to verify connection from the
Transmitter to the
Display - Pg. 7
•
IR Issues - Verify correct connections - P. 12-13
o
Visibly flashing Emitters may not function properly, try the IR Cables that come in the box if
you are experiencing issues
•
Extracted Audio Issues - Pg.
13-14
o
Verify Source is set to output
8
ch
if using TOSLINK
Note: This unit does NOT downmix
•
USB Issues - Pg.
16
o
Verify the USB SELECT switch is correct
•
Still having issues, contact us
o
Support Direct - +1-605-977-3477
+
1-605-274-6055
o
Submit a support request ticket
https://support.avproedge.com/hc/en-us/requests/new
AC-EX100-444-GEN2
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