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A need for quick response

Exciting shows with evolving storylines are what fans expect when they tune in to televi-

sion shows like Monday Night RAW and WWE Smackdown! In the wrestling ring, super-

star performers like John Cena, Kane and Undertaker move their muscle through emotion-

al and physical dramas that culminate or change direction during monthly pay-per-view

specials.

Behind the scenes, editing of the non-stop video action happens at the World Wrestling

Entertainment’s (WWE) technologically advanced production facility in Stamford,

Connecticut.  There, the WWE produces seven television shows, consisting of nine hours of

original programming, 52 weeks per year, delivering more than 14 million viewers each

week. WWE programming is syndicated in 45 of the top 50 U.S. markets and multiple ver-

sions of its U.S. programming are available in more than 100 countries in 17 languages

around the world.

Just like wrestlers in the ring, the production team needs to respond rapidly to change and

their small multi-port KVM switching system was pinning them down. The system had dis-

tance limitations and did not enable sharing so there were multiple computers and servers

that handled the same functions. This redundancy factor and the sheer amount of equip-

ment pointed to the need for a more state of the art approach. 

In 2001, working with By Request Communications (BRC), a broadcast systems integrator,

and reseller Revco, Inc., the WWE commenced a digital upgrade project and started the

search for a more progressive KVM solution.  Avocent quickly emerged as the leading con-

tender.  Implementing an enterprise-wide AMX® KVM switching solution from Avocent,

the WWE gained the ability to share resources, eliminate duplicate hardware expenses and

improve overall IT support response time.

“The WWE is a fast-paced organization and like other broadcasters, the ability to change as

needed in response to production is imperative,” said BRC President David “Shack”

Haralambou. “When we purchased a new broadcast server, we quickly realized that putting

in a standard analog KVM solution would not adequately address our needs.”

Solution proves to be winner

The Avocent AMX KVM switching solution allows broadcasters to consolidate control of

their machine room computers and devices into a single-user interface.  This centralized

interface lets operators and engineers in multiple locations access the same devices from

the live studio.

“From a broadcast point of

view, it truly expands the 

capability and resource sharing

beyond what a typical television

production facility is doing 

currently... We would not be able

to function with the efficiency

that we have today were it not

for the Avocent solution.”

David “Shack” Haralambou

President 

By Request Communications

Case Study

WWE tag teams with AMX switches 

to produce action-filled programs 

The Power of Being There

®

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