14
8. Conditions of warranty (EC only)
If despite expectations a defect occurs that cannot be repaired by yourself or your dealer, we undertake the
repair of your unit free of charge for up to five years from date of purchase. The warranty covers the costs of
material and working time, transport costs are to be borne by the owner.
Provisions for this warranty are:
•
The unit must have been purchased from an authorized dealer. Equipment from other sources will not be
repaired, not even at charge.
•
The warranty registration card, together with a copy of the bill of sale, must be received by us within four
weeks of the date of purchase.
•
The defect must not have been caused by improper handling or misuse.
•
Return the unit to us only in its original packing. If this is not possible we are entitled to refuse
acceptance. We will not assume responsibility for transport damage under any circumstances.
•
A short description of the defect is to be included with the returned unit.
•
In cases of doubt we reserve the right to request a copy of the bill of sale.
•
We also reserve the right to levy a handling charge for items returned without good or valid reason, or if
the unit proves to be not defective.
NOTE:
If you are returning the unit from a country other than Germany you should ensure that correct export
documents are obtained. We cannot accept any charges for costs arising from improper or incomplete export
documentation.
If you have purchased your unit from a dealer outside Germany please refer to him or the relevant importing
firm to process the warranty.
