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42

IPv6: The New Internet Protocol

8.8

IPv6: The New Internet Protocol

IPv6 stands for Internet protocol version 6 and is the succes-
sor to IPv4.

The FRITZ!Box supports the new IPv6 web protocol and can al-
ready establish IPv6 connections today:

•

IPv6 support can be switched on in the FRITZ!Box user 
interface, in the “Internet / Account Information” menu.

•

For simultaneous use of IPv6 and IPv4, the FRITZ!Box 
supports dual-stack and dual-stack lite. This means that 
the FRITZ!Box can communicate with both IPv4 and IPv6 
domains in the Internet.

•

The FRITZ!Box supports native IPv6 and IPv6 with a tun-
nel protocol. Native IPv6 means that your Internet Ser-
vice Provider supports IPv6 directly on your line.

IPv6-capable Services in the Home Network

•

FRITZ!NAS access via SMB or FTP/FTPS

•

access to the user interface with http or https over IPv6

•

The DNS resolver of the FRITZ!Box supports queries for 
IPv6 addresses (AAAA records) and can query the up-
stream DNS resolver of the Internet Service Provider over 
IPv6.

•

The globally valid prefix is distributed via router adver-
tisement.

•

For guest access to the WLAN, the home network and 
WLAN guests are separated by IPv6 subnetworks.

•

UPnP, UPnP AV media server

IPv6-capable Services in the Internet

•

FRITZ!NAS access via FTPS

•

completely closed firewall to protect against unwanted 
data from the Internet (Stateful Inspection Firewall)

•

automatic provisioning (TR-069)

•

time synchronization over NTP (Network Time Protocol)

•

remote access via https

FRITZ!Box 3270-en.fm  Seite 42  Mittwoch, 14. März 2012  2:44 14

Summary of Contents for FRITZ!Box 3270

Page 1: ...Installation Configuration and Operation FRITZ Box 3270 ...

Page 2: ...to the FRITZ Box 17 4 1 Connecting Computers to the LAN Port 17 4 2 Connecting Computers Wirelessly over WLAN 19 5 The FRITZ Box User Interface 25 5 1 Opening the User Interface 25 5 2 Protecting the User Interface with a Password 26 5 3 Saving the FRITZ Box Settings 27 6 Configuring an Internet Connection in the FRITZ Box 28 6 1 Configuring an Internet Connection for DSL 28 6 2 Changing the Annex...

Page 3: ...RITZ Box as a WLAN Base Station 44 9 1 Security 44 9 2 Guest Access WLAN Connection for Guests 44 9 3 Setting Up Night Service for WLAN 45 9 4 Increasing the Range of the WLAN Connection 47 9 5 WLAN Standards 49 9 6 Frequency Ranges 54 10 The FRITZ Box Home Network 58 11 Network Devices in the FRITZ Box Home Network 60 11 1 Network Settings in the FRITZ Box 60 11 2 Obtaining an IP Address Automati...

Page 4: ...toring the FRITZ Box Factory Settings 94 15 2 Uninstalling Software 95 16 Technical Specifications 96 16 1 Ports and Interfaces 96 16 2 Router Functions 96 16 3 User Interface and Display 97 16 4 Physical Specifications 97 16 5 Cable 97 17 Customer Service 98 17 1 Documentation on the FRITZ Box 98 17 2 Information in the Internet 98 17 3 Support from the Support Team 99 17 4 Manufacturer s Warrant...

Page 5: ...5 Drilling Template 110 Glossary 112 Index 130 FRITZ Box 3270 en fm Seite 5 Mittwoch 14 März 2012 2 44 14 ...

Page 6: ...unctions Highlighting Function Examples Quotation marks Keys Buttons Menus File paths Folder and file names F1 key Help Home Network C My Documents Info Pointed brackets Joker Telephone number Blue and under lined text Address to be en tered in the web browser fritz box Blue text Linksandreferences within this manual For more information on customer service see the section from page 98 Bold text E...

Page 7: ... or computers for in stance for your children s computers With the integrated VPN server you can link remote computers securely with the home network of the FRITZ Box over the Internet WLAN Base Station for Wireless Connections Computers and other network devices that support WLAN can be connected wirelessly with the FRITZ Box If no WLAN de vice is integrated in your computer you can install an ex...

Page 8: ...rk for instance a printer or a storage medium The connected USB devices can then be used simultaneously by all network devices in the home net work of the FRITZ Box If you connect a USB modem for mobile broadband Internet UMTS HSPA the FRITZ Box can establish Internet connec tions via the mobile communications network Media Server for Music Images and Video in the Home Network As a media server th...

Page 9: ...rt for connecting USB devices like printers or storage media WLAN base station Integrated WLAN base station for connecting to WLAN devices that use the radio standard IEEE 802 11a IEEE 802 11b IEEE 802 11g or IEEE 802 11n in the 2 4 or 5 GHz frequency band Printer storage media Computer game console network For DSL without a telephone line USB 2 0 4 x LAN DSL Notebook computer smartphone video TV ...

Page 10: ...ices with the FRITZ Box by WPS WPS is an easy way to establish secure wireless connec tions see page 20 STANDBY Button The STANDBY button was originally included for the energy saving mode However this function was never allocated to the button With the latest firmware the energy saving mode is switched on and off automatically by the FRITZ Box FRITZ Box 3270 en fm Seite 10 Mittwoch 14 März 2012 2...

Page 11: ...ce network adapter or hub switch WLAN on WLAN function is enabled flashing Switching the WLAN function on or off Adopting the WLAN settings Performing WPS WPS procedure aborted More than two WLAN devices are performing WPS at the same time Repeat the WPS procedure DSL on Internet connection active Info flashing Updating the firmware Online meter reached the defined value or another event defined i...

Page 12: ...Z Box 3270 one power supply unit one network cable one DSL cable printed product information 2 2 Requirements for Operation In order to operate the FRITZ Box you must have the follow ing a web browser that supports Java script for instance In ternet Explorer version 8 0 or higher or Firefox version 7 or higher a connection to the Internet a DSL line standard ITU G 992 1 Annex A and B G dmt ITU G 9...

Page 13: ...ll make sure that there are no electrical lines gas or water pipes lo cated where you need to drill the holes If necessary check the site with a pipe detector or con sult with qualified experts Do not place FRITZ Box on excessively heat sensitive sur faces as the base of the device can heat up during nor mal operation Make sure that the ventilation slits on the FRITZ Box housing are always unobstr...

Page 14: ...template to mount the FRITZ Box on a wall see page 110 Place or hang the FRITZ Box in a dry location that is free of dust and protected from direct sunlight For ideal operating conditions mount the FRITZ Box on a wall with the cables connected on the bottom When connecting FRITZ Box to your computer using a network cable keep in mind that the cable can be no longer than 100 m If you would like to ...

Page 15: ... FRITZ Box package 2 Connect the power supply unit to the socket on the FRITZ Box labeled Power 3 Plug the other end into an AC power outlet The Power LED begins flashing after a few seconds to indi cate that the FRITZ Box is ready for operation Before you connect the FRITZ Box note the additional in structions in the section Security and Handling on page 13 Use only this power supply unit for con...

Page 16: ...ble to the socket on FRITZ Box labeled LAN 1 3 Connect a computer with the FRITZ Box either wirelessly via WLAN or using a network cable see page 17 4 Set up the Internet connection for connections via cable in the FRITZ Box see page 30 Connecting with the Internet via the Mobile Telephone Network If no other kind of Internet connection is available you can use your FRITZ Box to connect to the Int...

Page 17: ...twork cable yellow from the FRITZ Box package 2 If you work with a Linux operating system Configure the network adapter of the computer with the setting DHCP 3 Connect one end of the network cable to the network port network card of the computer 4 Connect the other end to the LAN 1 LAN 2 LAN 3 or LAN 4 socket on the FRITZ Box Now the FRITZ Box and the computer are connected to each other FRITZ Box...

Page 18: ... Network Hub or Switch You can also connect a network hub or switch to the LAN ports on the FRITZ Box Connecting FRITZ Box to a network hub 1 Set aside the network cable yellow from the FRITZ Box package 2 Connect one end of the LAN cable to the uplink port see glossary of the network hub or network switch 3 Connect the other end of the cable to one of the LAN ports on the FRITZ Box The FRITZ Box ...

Page 19: ...ted WLAN security settings In the FRITZ Box WLAN security settings are enabled up on delivery Before a computer can establish a wireless connection to the FRITZ Box the WLAN security settings of the FRITZ Box must be transferred to the WLAN device For this procedure the FRITZ Box supports the two auto matic methods AVM Stick Surf and WPS Wi Fi Protect ed Setup The security settings can also be tra...

Page 20: ...ection has been established the computer is connected to the FRITZ Box Establishing a WLAN Connection Using WPS The FRITZ Box supports WPS Wi Fi Protected Setup WLAN devices that also support WPS can be connected with your FRITZ Box securely using this method All of the necessary WLAN security settings are transferred in the process There are two kinds of WPS the push button method and the PIN met...

Page 21: ... device adopts the security set tings of the FRITZ Box As soon as the WLAN connection has been established the computer is connected to the FRITZ Box WPS with the PIN Method If your WLAN device supports WPS but does not have a but ton to start the push method nor any possibility to enable it in its control software use the PIN method to establish the WLAN connection You can choose between two meth...

Page 22: ...g established between the FRITZ Box and the WLAN device The WLAN Device Specifies the PIN 1 Open the FRITZ Box user interface 2 Select the WLAN Security menu 3 Go to the WPS Quick Connection page 4 Enable the setting WPS enabled 5 Select the option PIN method WPS PIN the WLAN de vice specifies the PIN 6 Now start the control software of the WLAN device The program outputs a PIN for establishing a ...

Page 23: ... have WLAN software included Integrated WLAN devices sometimes use the operating system s WLAN software Installing a WLAN Device If you need to use a separate WLAN device because you do not have one integrated then install the WLAN device in the computer along with the corresponding WLAN software Please take note of the instructions in the documentation of the device Transferring WLAN Security Set...

Page 24: ... for instance OK or Connect Now your WLAN device and the FRITZ Box are connected with each other wirelessly SSID name of the WLAN radio net work FRITZ Box 3270 Encryption method WPA TKIP or WPA2 AES CCMP Encryption WPA PSK or WPA2 PSK AES WLAN key The key is printed on the sticker at tached to the bottom of the housing Network mode Infrastructure FRITZ Box 3270 en fm Seite 24 Mittwoch 14 März 2012...

Page 25: ...rowser The FRITZ Box user interface opens Entering the address fritz box in the browser The Wizard Opening the User Interface for the First Time When you open the user interface for the first time a wizard starts to assist you in configuring the FRITZ Box If you cancel the wizard you can configure your FRITZ Box without this wizard You can change the settings configured with this wizard at any tim...

Page 26: ...nu 3 Enter a password and save the password by clicking Apply Password protection is now enabled Logging Off the User Interface When password protection is enabled you can log off the user interface at any time To do so click If you do not click on the user interface for a period of longer than ten minutes you will be logged off automatically The only pages excepted from this are those which are c...

Page 27: ...ve tab restore all of your saved settings to the same FRITZ Box on the Restore tab load all of your saved settings to another FRITZ Box of the same model on the Restore tab load your saved settings to another FRITZ Box model on the Apply tab In this case you can select which set tings are to be applied to the FRITZ Box Instructions for saving restoring and applying FRITZ Box files are presented in...

Page 28: ...Internet Connection Automatically If your Internet Service Provider arranges for the service of au tomatically configuring your Internet connection the auto matic configuration will be performed right after the FRITZ Box is connected No additional settings for the Inter net connection have to be configured in the FRITZ Box To start automatic configuration some providers require that you enter a st...

Page 29: ... Changing the Annex Setting of the FRITZ Box The FRITZ Box cannot establish a connection to the DSL network This is signaled by the continued flashing of the Power LED The kind of DSL Annex A B M or J set in the FRITZ Box is not the same as the annex used on your DSL line 1 Contact your Internet Service Provider to find out which annex is used on your DSL line 2 Connect a computer with the FRITZ B...

Page 30: ...nu 3 Click the Check Internet Connection Wizard and follow the instructions 6 4 Configuring the Internet Connection for the Mobile Telephone Network With a USB modem you can also establish the Internet con nection with your FRITZ Box 3270 via the mobile telephone network A USB modem for mobile Internet access UMTS HSPA is required for this The FRITZ Box supports UMTS HSPA modems from various manuf...

Page 31: ...ed to the FRITZ Box 1 Start a web browser on your computer 2 Enter in the address field the URL of the web page you would like to visit for instance www avm de en The requested Internet page is opened and displayed Due to technical limitations on the part of the mobile tele phone network providers some limitations may arise for Internet telephone calls and for applications requiring an in coming c...

Page 32: ...rt the Update Firm ware Wizard The Wizard checks whether new firmware is available for your FRITZ Box If the Wizard finds new firmware it displays the version number of the firmware Click the link under the firm ware version to view information about further develop ments and new functions contained in the firmware up date Read this information before starting the firmware update 3 To transfer new...

Page 33: ...use the Internet connection Block or permit web sites you can use filter lists to de fine which Internet pages are allowed to be accessed and to which access is blocked For instance you can block all Internet pages the government has defined as offensive or harmful to minors You can create both filter lists the whitelist and the blacklist A whitelist contains all Internet pages to which access is ...

Page 34: ...t settings in the FRITZ Box programs on your com puter and LAN cannot be accessed from the Internet For a number of applications like online games and file sharing software you have to make your computer accessible for oth er Internet users In order to grant controlled access to your computer to other Internet users you release certain ports for incoming connections The ports serve to distinguish ...

Page 35: ...ible from the Internet at all times under a fixed name even though the public IP address changes You must register with a dynamic DNS provider to use this service When you register you agree on the fixed name do main name at which your FRITZ Box should be accessible from the Internet You also define a user name and password Every time the IP address changes the FRITZ Box transmits the new IP addre...

Page 36: ...g Up Remote Access over HTTPS in the FRITZ Box 1 Open the FRITZ Box user interface see page 25 2 Make sure that the expert mode is enabled in the Sys tem Expert Mode menu 3 Select the Internet Permit Access menu 4 Select the Remote Access page and set up dynamic DNS For more information see the Online Help 8 5 Prioritization Right of Way for Internet Access Prioritization is a function you can use...

Page 37: ...nt first In this case data from network applications assigned to other categories like Priori tized applications will be transmitted later If multiple network applications are assigned to this cat egory then they must share the available capacity Whenever Internet telephony is included in this catego ry this application always has the highest priority even over other real time applications Priorit...

Page 38: ... available again If no other network applications are active then the background applications receive the entire bandwidth Prioritization Method in the FRITZ Box The following algorithm is used in the FRITZ Box to send data packets according to their prioritization Change in the order in which packets are sent to the Internet upstream direction The order of the packets the FRITZ Box receives from ...

Page 39: ...ox is based on the IPSec standard Computer LAN coupling and LAN LAN coupling VPN con nections can be set up for individual remote computers or even for remote networks A maximum of eight simultaneous active VPN connec tions is supported The configuration files for the VPN connections are creat ed using a separate program The program is provided free of charge and can be downloaded from the AVM web...

Page 40: ...the Configure FRITZ Box VPN software for creating configuration files This program is a Wizard that takes you step by step through the VPN configura tion All of the necessary VPN settings like the encryp tion method and access rules are set automatically The resulting configuration files must be imported to the re spective terminals of the VPN tunnel At the terminal with the FRITZ Box the configur...

Page 41: ...SSEC information must be validated on the computer in the home network For this DNSSEC must be supported in the operating system Security with DNSSEC When a home user surfs the web she or he sends queries to the Internet by entering URLs in the address line of his brows er A URL is the name of a web site that is easy to remember such as avm de en Every query is sent to the DNS server first The DNS...

Page 42: ...orts IPv6 directly on your line IPv6 capable Services in the Home Network FRITZ NAS access via SMB or FTP FTPS access to the user interface with http or https over IPv6 The DNS resolver of the FRITZ Box supports queries for IPv6 addresses AAAA records and can query the up stream DNS resolver of the Internet Service Provider over IPv6 The globally valid prefix is distributed via router adver tiseme...

Page 43: ...p IPv6 on the Computer You can establish connections in the IPv6 range of the Inter net only if IPv6 is installed and enabled on the computers in your home network IPv6 is already installed and enabled in the Windows 7 and Windows Vista operating systems IPv6 is not installed and enabled in standard Windows XP You must install and enable IPv6 in order to use it The IPv6 installation requires Servi...

Page 44: ...f the wire less network SSID is set to FRITZ Box 3270 9 2 Guest Access WLAN Connection for Guests You can connect computers with the FRITZ Box via WLAN so that they can access the Internet without being integrated in the home network of the FRITZ Box This function is called guest access Your guests can use the guest access for instance to surf the web with a notebook and to receive e mail Prerequi...

Page 45: ... expert mode is enabled in the Sys tem Expert Mode menu 3 Make sure that the wireless radio network WLAN is en abled in the WLAN Radio Network menu 4 Select the menu WLAN Guest Access and configure the guest radio network For more information see the Online Help of the FRITZ Box 9 3 Setting Up Night Service for WLAN In the FRITZ Box you can set up night service for the WLAN ra dio network Then the...

Page 46: ...een ended Option is disabled The radio network is switched off im mediately at the start of the specified period 5 Define the days and times at which the FRITZ Box WLAN radio network should be switched off 6 Save your settings by clicking Apply Night service for WLAN is now enabled To disable night ser vice remove the checkmark in front of Use schedule for WLAN radio network and click Apply Switch...

Page 47: ...supplementary device that is not included in the FRITZ Box package Instead of using a WLAN repeater you can set up a Wireless Distribution System For this you need in addition to the FRITZ Box another WLAN access point that is configured as a WDS repeater see page 48 Using the FRITZ WLAN Repeater With the FRITZ WLAN Repeater N G from AVM you can extend the range of your WLAN radio network quickly ...

Page 48: ...Expanding the WLAN range using a WDS repeater Note the following for WDS configuration To expand the range of your wireless network you need at least one additional WLAN base station The wireless network of your FRITZ Box can be expanded to a WDS Wireless Distribution System with up to three WLAN base stations All WLAN base stations implemented in the WDS must support WDS and be configured for thi...

Page 49: ...encryption settings If you use the WLAN control software provided in Windows 7 Windows Vista or by the Windows XP Ser vice Pack 2 on your WLAN clients you can assign the same SSID and the same encryption settings to different WLAN base stations Each client can then automatically register at the WLAN base station with the best availabil ity Each IP address may be assigned only once in the wire less...

Page 50: ...es that work in accordance with the 802 11b g standard IEEE 802 11b With a maximum throughput rate of 11 Mbit s this is the old est WLAN standard Older WLAN devices of the first genera tion can communicate with the FRITZ Box using 802 11b However if the WLAN device supports newer standards such as 802 11g the latest standard should be used IEEE 802 11g This is currently the most common WLAN standa...

Page 51: ...s must also be set in the FRITZ Box Proceed as follows to check which WLAN standards are set and change them if needed 1 Open the FRITZ Box user interface 2 Make sure that the expert mode is enabled in the Sys tem Expert Mode menu 3 Open the WLAN Radio Channel menu and select Ad just radio channel settings to make the desired chang es In order to communicate with each other the FRITZ Box and all W...

Page 52: ... g The 2 4 GHz frequency band will be used Your radio network integrates only WLAN devices that are compatible with one or both of the following stan dards 802 11b 802 11g Set the following mode in the FRITZ Box Mode 802 11b g The 2 4 GHz frequency band will be used Your radio network integrates only WLAN devices that are compatible with one or several of the following stan dards 802 11n 802 11g 8...

Page 53: ...of the extension of WPA to WPA2 is the AES CCMP encryption process FRITZ Box supports the AES encryption procedure as part of the WPA2 mechanism and the TKIP encryption procedure as part of the WPA mechanism This means that the FRITZ Box can be used in combination with any WLAN devices that also support WPA2 with AES or WPA with TKIP Mechanism Encryption WPA TKIP Temporary Key Integrity Protocol W...

Page 54: ...0 MHz throughput of up to 300 Mbit s Channels located directly next to each other in the 2 4 GHz band may overlap and result in mutual interference For in stance if several WLANs are operated close to each other in the 2 4 GHz frequency range with a bandwidth of 20 MHz a distance of at least five channels should be left empty be tween each two channels used This means that if channel 1 is selected...

Page 55: ...her priority us ers and if necessary switches to a different channel Note that the FRITZ Box waits up to ten minutes as legally re quired before occupying a free channel During this period you cannot register any WLAN devices The WLAN connection is then established automatically For more information see the section Avoiding WLAN Channels with DFS on page 91 A prerequisite for use of the 5 GHz freq...

Page 56: ...f inter ference by wireless networks in the vicinity Large bandwidths reduce the frequency range available to other wireless net works in the vicinity Allocation of the WLAN Channels in the 2 4 GHz Range Bandwidth MHz Maximum Data Throughput Mbit s 20 130 40 300 Channel Frequency GHz Channel Frequency GHz 1 2 412 8 2 447 2 2 417 9 2 452 3 2 422 10 2 457 4 2 427 11 2 462 5 2 432 12 2 467 6 2 437 13...

Page 57: ...Frequency GHz Channel Frequency GHz 36 5 18 108 5 54 40 5 20 112 5 56 44 5 22 116 5 58 48 5 24 120 5 60 52 5 26 124 5 62 56 5 28 128 5 64 60 5 30 132 5 66 64 5 32 136 5 68 100 5 50 140 5 70 20 MHz band width only 104 5 52 FRITZ Box 3270 en fm Seite 57 Mittwoch 14 März 2012 2 44 14 ...

Page 58: ...net work devices in your FRITZ Box home network continue read ing in the chapter Network Devices in the FRITZ Box Home Network from page 60 USB Devices USB devices include for instance printers multi function de vices and flash memory on the USB ports of the FRITZ Box Connected USB devices can be used jointly and simultane ously by all network devices of your FRITZ Box home network For more inform...

Page 59: ...work 59 For more information about how to access the memory in your FRITZ Box home network safely and conveniently see the chapter Accessing USB Memory from page 72 FRITZ Box 3270 en fm Seite 59 Mittwoch 14 März 2012 2 44 14 ...

Page 60: ... Network Settings in the FRITZ Box The FRITZ Box is delivered with preconfigured network set tings According to these settings all network devices con nected with the FRITZ Box are located in a single network The network settings can be changed and adapted to your conditions and needs But you should do so only if you are well versed in networking technology Network Overview The FRITZ Box user inte...

Page 61: ...e under which the user or the network device is known to the FRITZ Box The names of network devices can be changed by clicking the button to edit the entry IP Address For network devices also displayed is the IP ad dress with which the device is integrated into the FRITZ Box network Connection The WLAN icon is displayed for wireless connec tions Properties This column indicates whether port forwar...

Page 62: ...y IP Settings in the FRITZ Box The IP settings of the FRITZ Box are preset upon delivery with the following values The IP address and the corresponding subnet mask yield the following values The following addresses cannot be assigned because they are reserved for certain purposes FRITZ Box Factory Settings IP address 192 168 178 1 Subnet mask 255 255 255 0 DHCP server enabled Network address of th...

Page 63: ...r are not per mitted to change these addresses You want to connect the FRITZ Box to the local IP network in order to make the FRITZ Box features available to all of the computers in the IP network Reserved IP Addresses The entire IP network 192 168 180 0 in the FRITZ Box is re served for internal purposes IP addresses from this network may not be assigned to the FRITZ Box DHCP Server of the FRITZ ...

Page 64: ...The IP addresses may not come from the address range of the DHCP server Each IP address can be assigned only once Disabling the DHCP Server You can disable the DHCP server To make sure that all computers remain in the same IP net work when the DHCP server is disabled you must enter the IP addresses manually in the computers network settings First disable the option Obtain an IP address automatical...

Page 65: ...l changes will be applied UPnP Settings The Universal Plug and Play UPnP service included in your FRITZ Box provides status information about the FRITZ Box to all connected computers Programs with UPnP support on these computers can receive this information and use them to display the status of the FRITZ Box e g connection status data transmission UPnP service thus allows you to monitor your FRITZ...

Page 66: ...nt section for your operating system Obtaining an IP Address Automatically in Windows 7 1 Click the Start button in the task bar and select the Control Panel Network and Internet 2 Under Network and Sharing Center click View net work status and tasks 3 From the left column select the Change adapter set tings command 4 Select the LAN connection between your computer and the FRITZ Box Click the righ...

Page 67: ...n the task bar and select the Control Panel Network and Sharing Center 2 From the Tasks select Manage network connec tions 3 In the LAN or High Speed Internet area select the LAN connection between your computer and the FRITZ Box Click the right mouse button and select Properties 4 If the User Account Control window is displayed click Continue in this window 5 Under This connection uses the follow...

Page 68: ...address from the FRITZ Box Obtaining an IP Address Automatically in Windows XP 1 Go to start Control Panel Network and Internet Con nections Network Connections and double click the LAN connection icon of the network adapter connected to the FRITZ Box 2 Click the Properties button 3 Select Internet Protocol TCP IP in the list of items used in this network connection and click Properties 4 On the G...

Page 69: ...lect the System Preferences in the Apple menu 2 In the System Preferences window click the Net work icon 3 In the Network window select the Built in Ethernet entry from the Show drop down list 4 Switch to the TCP IP settings page and select the Us ing DHCP option from the Configure IPv4 drop down menu 5 Click Apply Now The computer now receives an IP address from the FRITZ Box FRITZ Box 3270 en fm...

Page 70: ...aining an IP Address Automatically in Linux For comprehensive information and tips on the topic of net work settings in Linux see for example http www tldp org HOWTO NET3 4 HOWTO 5 html FRITZ Box 3270 en fm Seite 70 Mittwoch 14 März 2012 2 44 14 ...

Page 71: ...total current consumption of connected USB devices without their own power supply may not exceed 500 mA Check the rating plates of the connected USB devices USB devices that exceed the total current consumption of 500 mA can be connected to the FRITZ Box using a USB hub with its own power supply 12 2 USB Devices on the FRITZ Box These USB devices can be connected to the FRITZ Box You can connect u...

Page 72: ...ommend making regular backups of the USB memory contents to avoid any losses Whenever you want to remove USB devices from the FRITZ Box go to the Home Network USB Devices area in the FRITZ Box user interface to remove them safely and avoid any loss of data 12 4 Accessing USB Memory The participants in the home network have various possibili ties for accessing the various storage media of the FRITZ...

Page 73: ... the FRITZ Box to make it available to all participants in your home network You can either release the printer for sharing as a network printer or use the FRITZ Box USB remote connection software to connect it with a computer Which option is pref erable depends on how you intend to use the printer Using a USB Printer as a Network Printer Configure the USB printer as a network printer on the FRITZ...

Page 74: ...nters that work only with special Windows device drivers For information about how to configure a USB printer with the USB Remote Connection continue reading from the section Configuring a USB Printer with FRITZ Box USB Remote Con nection on page 77 Setting Up a USB Printer as a Network Printer Work through the following steps to connect a USB printer to the FRITZ Box and configure it for use as a...

Page 75: ...t Name field and click Next 8 Select the Custom option and click Settings 9 Enable the Raw option 10 Enter 9100 in the Port Number field and click OK 11 Click Next and confirm with Finish and Close 12 In the Printer name Properties window switch to the Ports tab 13 Disable the Enable bidirectional support option and click Apply The USB printer has been configured and can be used as a network print...

Page 76: ...port type select Raw TCP Enter 9100 as the port As the printer name enter fritz box If the FRITZ Box is configured as a WDS repeater or as an IP client enter here the IP address at which the FRITZ Box can be reached within the network If the printer is not displayed you must first install the printer drivers for this device Consult the documenta tion of your printer for instructions The names of e...

Page 77: ...e connect ed USB device 1 Connect the USB printer to the USB port of the FRITZ Box 2 Open the FRITZ Box user interface 3 Click Expert Mode and enable the expert settings 4 Click Home Network USB Devices USB Remote Con nection 5 Enable USB remote connection enbled then click the USB remote connection software link 6 In the window USB Remote Connection click Down load 7 Download the file fritzbox us...

Page 78: ...inter with a scanner function also en able the Others e g scanner option 5 Click Apply The FRITZ Box USB remote connection is enabled Using a USB Printer with FRITZ Box USB Remote Connection 1 Open the FRITZ Box USB remote connection by clicking the icon in the Windows task bar 2 Enter in the My FRITZ Box area the FRITZ Box pass word 3 Click Refresh 4 Click the USB printer in the Devices area The ...

Page 79: ... turning off the WLAN radio network with the WLAN but ton whenever no more WLAN devices are registered on the FRITZ Box enabling the setting Automatically reduce transmitter power to the level actually needed This setting is con figured in the WLAN Radio Channel menu on the FRITZ Box user interface 13 2 Enabling Energy saving Mode for USB Hard Drives In the FRITZ Box you can enable an energy savin...

Page 80: ...e configured in the FRITZ Box user inter face In the System Energy Monitor menu the following operating modes are available on the Settings page Operating Mode Functionality and Power Consumption Always Enabled The LAN port is always enabled Highest power consumption Identify Automati cally The FRITZ Box establishes LAN connections as needed Lower power consumption than for the Al ways Enabled set...

Page 81: ...your FRITZ Box and attempt to resolve the error Changing the Annex Setting of the FRITZ Box The FRITZ Box cannot establish a connection to the DSL network This is signaled by the continued flashing of the Power LED The kind of DSL Annex A B J odr M set in the FRITZ Box is not the same as the annex used on your DSL line 1 Contact your Internet Service Provider to find out which annex is used on you...

Page 82: ...e this can have various causes Check the causes listed below and attempt to resolve the error Restarting the FRITZ Box The user interface cannot be opened or does not react Inconsistencies within the FRITZ Box 1 Restart the FRITZ Box Remove the power cable from the outlet 2 Wait about five seconds before reconnecting to the pow er supply 3 To make sure that the FRITZ Box has finished restarting wa...

Page 83: ...78 1 2 If the user interface opens in response to this address set the network adapters used to Obtain the IP address automatically see Obtaining an IP Address Automati cally from page 66 Checking the IP Address The user interface of the FRITZ Box cannot be opened by a fritz box nor by entering 192 168 178 1 Incorrect IP address on the connected computer Set the network adapter to DHCP so that the...

Page 84: ...ttempt to establish a Dial up Networking connection The following example explains how to check the settings of Internet Explorer 8 1 Select the Connections settings page under Tools Internet Options 2 In the Dial up and Virtual Private Network settings sec tion enable the option Never dial a connection 3 As a final step click OK Disabling Online Operation The user interface does not appear in the...

Page 85: ...cribed here for the example of the Internet Explorer 8 1 Select the Connections settings page under Tools Internet Options 2 Click the LAN settings button in the Local Area Net work LAN settings area 3 In the Proxy server area of the next window check the Use a proxy server for your LAN option and then click Advanced 4 Enter as Exceptions fritz box 192 168 178 1 169 254 1 1 and click OK Checking t...

Page 86: ...le for selection 4 Select the Local intranet icon and click the Sites but ton 5 In the next window click the Advanced button and en ter in the Add this website to the zone field fritz box Click Add 6 Disable the Require server verification https for all sites in this zone option and click Close Checking Security Software The user interface cannot be displayed in the web browser Security software i...

Page 87: ...ddress auto matically You can check this setting in the computer s IP settings see section Obtaining an IP Address Automati cally from page 66 3 Restart your computer 4 Start your Internet browser and enter the FRITZ Box s fixed IP address 169 254 1 1 The FRITZ Box user interface opens If you would like to exit security software to test access to the FRITZ Box remove the DSL cable first After test...

Page 88: ...ion Some of the WLAN devices installed in notebooks must be activated by flipping a switch on the notebook Enabling WLAN The wireless network of the FRITZ Box is not found by the WLAN device WLAN is not enabled in the FRITZ Box If the WLAN LED on the FRITZ Box is not lit up or is flashing this means that WLAN is not enabled Press the WLAN button on the FRITZ Box The WLAN LED begins flashing and th...

Page 89: ...AN or open the WLAN menu in the navigation bar on the left 5 In the Radio Network page enable the option Name of the radio network visible 6 Click the Apply button at the bottom of the page 7 Remove the network cable and try again to establish a connection via WLAN Comparing the Security Settings for WLAN Make sure that the WLAN security settings registered in the FRITZ Box agree with the security...

Page 90: ...nection between the FRITZ Box and the WLAN device is possible at all 1 Connect the FRITZ Box to a computer using a network ca ble Proceed as described in the section Connecting Computers to the LAN Port from page 17 2 Open the user interface of the FRITZ Box in a web brows er Proceed as described in the section Opening the User Interface on page 25 3 In the Interfaces area on the Overview page sel...

Page 91: ...patch for WPA2 IEEE 802 11i may not be not installed Install Service Pack 3 SP3 for Windows XP available as a free download from Microsoft Then Microsoft WLAN Service will support WPA2 so that a WLAN connection can be established to the FRITZ Box Avoiding WLAN Channels with DFS The FRITZ Box loses the WLAN connection in the 5 GHz frequency band for no apparent reason A forced channel change is tak...

Page 92: ...put rate streaming you should use the 5 GHz frequency band This radio band provides more channels and is subject to sig nificantly less external interference To set the radio channel in the user interface your computer must be connected with the FRITZ Box by network cable or wirelessly If your computer is connected via WLAN continue with Step 2 of the instructions below In this case note that the ...

Page 93: ...Cannot Establish a WLAN Connection 93 7 Click the Apply button 8 Remove the network cable and check whether interfer ence continues to occur FRITZ Box 3270 en fm Seite 93 Mittwoch 14 März 2012 2 44 14 ...

Page 94: ...he FRITZ Box has the following effects All settings you made in the FRITZ Box are then deleted The factory settings WLAN key will be activated again The IP configuration of the factory settings will be re stored Restoring Factory Settings 1 In the FRITZ Box user interface select the System Re set menu 2 On the Factory Settings page click the Load Factory Settings button The FRITZ Box is reset to i...

Page 95: ...he Uninstall Change button The software will be uninstalled Uninstalling Software in Windows Vista 1 Open Start Settings Control Panel Programs and Functions 2 Select in the list the AVM software to be uninstalled 3 Click the Uninstall Change button and confirm with Continue The software will be uninstalled Uninstalling Software in Windows XP 1 Open start Control Panel Add or Remove Programs Make ...

Page 96: ...1 G hs Four LAN ports via RJ45 sockets standard Ethernet 10 100 base T One USB host controller USB version 2 0 WLAN base station with support for wireless networks IEEE 802 11a 54 Mbit s IEEE 802 11b 11 Mbit s IEEE 802 11g 54 Mbit s IEEE 802 11n 300 Mbit s 16 2 Router Functions Router DHCP server Firewall with IP masquerading NAT IPv4 and IPv6 Child protection and filter lists Port forwarding Dyna...

Page 97: ...dity idle 5 95 16 5 Cable Network Cable The network cable yellow of the FRITZ Box 3270 is a stan dard category 5 Cat 5 Ethernet cable Please use a standard STP type Shielded Twisted Pair Ethernet cable of category 5 Cat 5 to replace or extend the Ethernet cable To extend the cable you will need a shielded RJ45 double coupling Cat 5 with a 1 1 pin assignment You can use both straight cables and cro...

Page 98: ...aded from the Internet at the following address www avm de en service manuals Choose the FRITZ Box product group and then your FRITZ Box 3270 The PDF is opened 17 2 Information in the Internet On its web site AVM presents comprehensive information on your AVM product Videos on the FRITZ Box Videos on many of the FRITZ Box functions are available showing animated demonstrations of how to set up the...

Page 99: ...about starting operation of your FRITZ Box please consult the following chapters again Before You Connect the FRITZ Box from page 12 Connecting the FRITZ Box from page 15 Connecting the Computer to the FRITZ Box from page 17 2 If you have any problems seek first aid by consulting the chapter Help in Case of Errors from page 81 This chapter also presents tips on problems with estab lishing connecti...

Page 100: ...ty does not restrict your warranty rights based on the contract of sale or other statutory rights We will remove defects to the product which are demonstra bly due to faults in materials or manufacturing Our warranty does not cover defects which occur due to incorrect installa tion improper use non observance of instructions in the us er manual normal wear and tear or defects in the environ ment o...

Page 101: ...aim this claim lapses no later than six months after being rejected by us This warranty shall be governed by German substantive law to the exclusion of the United Nations Convention on Con tracts for the International Sale of Goods CISG FRITZ Box 3270 en fm Seite 101 Mittwoch 14 März 2012 2 44 14 ...

Page 102: ...ayer and other network devices Especially suitable for broadband intensive applications like streaming surfing gaming Internet TV video on demand and VoIP Throughput of up to 500 Mbit s over a range of up to 500 meter over your own power mains Low operating power consumption under 1 W on standby Encrypted securely upon delivery with 128 bit AES Immediately operational at every outlet Immediately r...

Page 103: ...Hz or 5 GHz connections dual band Supports the conventional standards 802 11n g b a WPA2 encryption for maximum WLAN security 802 11i Stick Surf secure wireless network without configuration Supports WPS for easy fast configuration of secure WLAN con nections For more information see www avm de en Produkte FRITZ_ WLAN FRITZ_WLAN_USB_Stick_N Dual band WPA2 802 11i Stick Surf Up to 300 Mbit s FRITZ ...

Page 104: ...rds 802 11g and b WLAN support for 2 4 GHz connections WPA2 encryption for maximum WLAN security 802 11i Stick Surf secure wireless network without configuration Supports WPS for easy fast configuration of secure WLAN con nections For more information see www avm de en Produkte FRITZ_ WLAN FRITZ_WLAN_USB_Stick Up to 150 Mbit s WPA2 802 11i Stick Surf FRITZ Box 3270 en fm Seite 104 Mittwoch 14 März...

Page 105: ...AN support for either 2 4 GHz or 5 GHz connections dual band Simple configuration at the click of a button via WPS using a Wizard or manually Media function integrated audio output and miniature FM transmitter for transferring music or web radio to stereo radio For more information see www avm de en Produkte FRITZ_ WLAN FRITZ_WLAN_Repeater_N_G Up to 300 Mbit s WPS Media function FRITZ Box 3270 en ...

Page 106: ... support for either 2 4 GHz or 5 GHz connections dual band Simple configuration at the click of a button via WPS using a Wizard or manually Integrated gigabit LAN interface provides for simple integration of network devices into the home network or the Internet For more information see www avm de en Produkte FRITZ_ WLAN FRITZ_WLAN_Repeater_300E Up to 300 Mbit s WPS Gigabit LAN FRITZ Box 3270 en fm...

Page 107: ...ise in connection with the use of this product AVM will not be liable for damages arising directly or indirectly from the use of the manual or the software nor for incidental or consequential damages except in case of intent or gross negli gence AVM expressly disclaims all liability for the loss of or damage to hardware or software or data as a result of direct or indirect errors or destruction an...

Page 108: ...onsulted to assess conformity EN 60950 1 2006 A11 2009 A1 2011 EN 55024 2010 EN 301 489 1 V1 8 1 EN 301 489 17 V2 1 1 EN 300 328 V1 7 1 EN 301 893 V1 6 1 EN 50371 2002 The CE symbol confirms that this product conforms with the above mentioned norms and regulations Berlin 2012 02 15 Peter Faxel Technical Director Indication of Countries The WLAN radio technology of this device is designed for use i...

Page 109: ... not be disposed with household waste Please bring these to a collection point in your local commu nity for the disposal of electric and electronic appliances Symbol for labeling electrical and electronic scrap Watch for the symbol designating electrical and electronic scrap Electrical and electronic equipment must be disposed of separately from household waste FRITZ Box 3270 en fm Seite 109 Mittw...

Page 110: ... a guide to mark the holes needed to mount the FRITZ Box on a wall Be sure to print out the page with the drilling template in its original size or 100 Do not enlarge it adjust its size refor mat or rescale it in your printer settings FRITZ Box 3270 en fm Seite 110 Mittwoch 14 März 2012 2 44 14 ...

Page 111: ...FRITZ Box 3270 en fm Seite 111 Mittwoch 14 März 2012 2 44 14 ...

Page 112: ...irst ADSL gen eration and is significantly more robust than ADSL as it can simply disable single carrier frequencies when they produce interference This feature allows ADSL2 to prevent synchroni zation losses With a throughput rate of up to 12 Mbit s downstream ADSL2 offers considerably greater bandwidth than ADSL ADSL2 is completely downward compatible meaning that ter minal devices compliant wit...

Page 113: ...N access point that establish es a radio connection to the computer DDNS short for Dynamic Domain Name System DDNS is a service which allows a computer always to be reached under the same domain name despite constantly changing public IP addresses This means the home network can always be reached from the Internet regardless of the us er s location Even private users have an economical way of plac...

Page 114: ...In assigning the IP ad dresses the DHCP server selects from a prescribed range of IP addresses DHCP is used in IPv4 networks see glossary DNS short for Domain Name System Domain Name Service takes care of determining the IP ad dress for a given domain name This Domain Name Service runs on every computer It accepts the domain name entered by a user and inquires about the corresponding IP address at...

Page 115: ...y a router and a LAN switch A DSL router serves first to connect multiple computers or other network devices together to form a local network LAN so that the devices can exchange data with each other Second a DSL router provides a central Internet connection that can be used by all devices in the home network at the same time The DSL router s job is to control the data traffic between the local ne...

Page 116: ...esses are usually used in local IP networks because they are easy to handle and because us ing them avoids incorrect IP address entries or unintentional double assignments file system A file system saves and manages files on a data medium for instance a hard drive or flash drive The way the files are stored varies from one file system to the next The different operating systems offer different fil...

Page 117: ...ntly assigned to a computer or another device like a network printer Assigning fixed IP addresses makes sense in cases where a computer is always supposed to be accessible at a certain ad dress for instance a web server or an e mail server FTP short for File Transfer Protocol The File Transfer Protocol allows files to be exchanged be tween two computers in the Internet A computer on which the file...

Page 118: ... work the IP address of the router must be entered as the de fault gateway in the TCP IP settings of each computer that wishes to use the Internet connection HSPA short for High Speed Packet Access HSPA is a third generation mobile radio standard further de veloped from the the UMTS mobile radio standard HSPA pro vides for throughput rates in the mobile radio network that are comparable with DSL 3...

Page 119: ...address may be assigned only once within the Internet or a local IP network IPv6 addresses are structured differently from IPv4 address es IP addresses can be written in decimal octal or hexadeci mal format IP masquerading IP masquerading is a technique used within IPv4 networks With IP masquerading a computer or LAN can be protected from unauthorized connection requests from the Internet Masquera...

Page 120: ...ing IPv6 IPv6 also offers additional advantageous characteristics in the framework of communication within IP networks NAS functionality NAS is short for Network Attached Storage NAS designates one or more devices that are integrated into a network to provide storage space In connection with the FRITZ Box NAS functionality means that various services for connected USB storage media are available i...

Page 121: ...e IP based protocols TCP and UDP Ports substantiate the point of access for the data packets deliv ered via the IP Internet protocol While the IP address deter mines the destination computer quite generally the port addresses the communication interface provided by an appli cation for a certain communication procedure The Internet protocol allots 16 bits for the specification of the port number Th...

Page 122: ...permanently The private IP ad dress of the given computer must be saved as the destination address for all of the packets arriving at the port Typical server applications that require port forwarding are FTP and web servers To allow access to a computer via re mote management software like Symantec pcAnywhere or Microsoft s Remote Desktop or even use of a file sharing pro gram like eDonkey the req...

Page 123: ...on of an Internet session remote configuration TR 069 see glossary splitter DSL splitter see glossary Stick Surf Stick Surf is a technique developed by AVM for the fast simple error free and secure configuration of radio networks This technique allows for the straightforward transmission of all important parameters of a radio network from the WLAN base station to any computer that is to be added t...

Page 124: ...ub a switch can establish direct connections between the connected devices This makes it possible to send data packets directly to specific recipients The entire data throughput is at the disposal of every con nected device TCP IP short for Transmission Control Protocol Internet Protocol TCP IP is the language of the Internet TCP IP is used to re fer to a suite of protocols used for data communica...

Page 125: ...ally setting up the Internet and or Internet telephone numbers in the FRITZ Box Encryption and ID verification ensure that the automatic con figuration of the FRITZ Box can not be intercepted or per formed by unauthorized parties Automatic configuration of the FRITZ Box is possible only if the Internet Service Provider supports remote configuration with TR 069 Which data are transferred to the FRI...

Page 126: ...s own computer to another computer in the Internet UPnP short for Universal Plug and Play UPnP UPnP is an extension of the Microsoft Plug Play standard that allows devices to network globally and to exchange ser vices without a central server or computer UPnP allows devices from all kinds of manufacturers stereo systems routers printers house controls to be controlled via an IP based network see g...

Page 127: ... ports USB is used for instance to connect many keyboards mice printers and external hard drives to the computer By now many other devices also have a USB port For in stance many DVD and Blue ray players can play back photo graphs videos and music directly from a USB storage medi um hard drive flash drive The Universal Serial Bus supports hot plugging This means that USB devices can be connected w...

Page 128: ...roughout the entire company even to offices in other loca tions E mail servers file sharing and other central applica tions of the company network can thus be made available via VPN even to distant branch offices subsidiaries and home of fices With VPN field representatives of a company can also be granted secure access to the company network VoIP short for for Voice over IP also known as Internet...

Page 129: ... transmission networks with high power point to point ra dio transmission even network segments located further away from each other can be linked or network participants in relatively remote locations can be economically and easily in tegrated into an existing network WLAN base stations often also serve as access points to the Internet in private or public institutions Many airports hotels and ca...

Page 130: ...7 customer service 98 D declaration of CE conformity 108 DHCP server integrated 63 disposal 109 electronic equipment 109 DNSSEC 41 documentation 98 drilling template 110 dynamic DNS 35 E ending operation 94 energy consumption 97 energy savings 79 F factory settings DHCP server 63 IP address 63 radio network name 44 restoring with FRITZ Box 94 FAQs 99 filter 33 firmware 32 FRITZ WLAN Repeater N G 4...

Page 131: ...tice 107 M manufacturer s warranty 100 media server 72 mobile telephone network 16 30 N network 8 60 changing settings 65 connecting 17 factory settings 62 IP settings 62 network hub switch 18 network overview 60 network settings 60 prioritization 36 UPnP settings 65 network cable 97 network devices 60 remote maintenance of computer 62 wake on LAN 62 night service for WLAN 45 notice legal 107 O op...

Page 132: ...ord protection 26 restoring settings 27 saving settings 27 V videos 98 VPN 39 client 40 configuration wizard 40 remote access 39 supplementary software 40 W wake on LAN 62 warranty 100 WDS WLAN range 48 Wi Fi Protected Setup WPS 20 WLAN 19 base station 7 9 frequency ranges 54 FRITZ WLAN Repeater N G 47 guest access 44 range 47 security 44 standards 49 switching on and off 10 Wireless Local Area Ne...

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