14
10Trouble Shooting
UNUSUAL
PHENOMENA
REASON
METHOD TO SOLVE THE PROBLEM
Power connected but
player does not work
Plug not fastened well.
Connect the power supply again
No sound
The audio output wire has not
correctly connected or is loose;
TV or the amplifier are not in a
normal working condition
Connect again the audio wire; check if the TV is in
the AV mode, if the amplifier is in the normal
working condition
No picture
The video output wire has not
correctly connected or is loose;
TV is not in normal working
condition
Connect again the audio wire; check if the TV is in
the AV mode
Picture without color
The picture mode of the TV is
not the same as the player
Change the picture mode system setting up
the remote control does
not work
The battery does not have
enough power; the remote
controller does not point
correctly at the remote sensor or
the remote sensor is dirty.
Change the battery. Point the remote controller
directly at the remote sensor; clean the surface of the
remote sensor
The player does not work
The player interfaced by another
electrical appliance or the
quality is not in a good condition
Turn off the power and turn on again, then try to
operate the player. If it still does not work, please
contact the service center.
Note:
1. The interval time of turn on this product must be over 30 seconds to prolong the service life.
2. Please pull the plug out if not use this product for a long time.
3. This product must be work under rated voltage, otherwise it cannot be normally played even be burnt out.
4. This product cannot play the encryption discs, which programmed by the users themselves.
5. Please turn off and re-turn on this product if it is accidentally shut down.