
MAGUS_NS12T5 (WT9TP2)_e-manual - V.00
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PC displays network or service error message
• When you are located in places with poor signal, your PC may
lose its Wi-Fi connection. Try moving closer to the Wi-Fi router.
Touch screen response is slow or incorrect
If the PC’s touch screen response is incorrect, please try the
following:
• Remove any protective film on the touch screen. The protective
film may prevent the device recognition input.
• Make sure that your fingers are dry and clean before you tap
the touch screen.
• Restart the PC to clear any temporary software bugs.
PC is frozen or a serious error appears
• If the PC is frozen or suspended, you may need to close the
application or refresh your PC.
• If the PC is frozen or slow to respond, press and hold the power
button for 10 seconds to force SHUT DOWN the unit, then
press the power button to turn on your PC again.
Windows is not active automatically
Windows will be active automatically once you connect your PC
to a Wi-Fi network.
• Make sure that you have a Wi-Fi network connection.
The device won’t start
• This may happen if your battery is empty. Please connect the
provided AC adapter to a wall outlet.
Q & A