AV-1121 Full HD Webcam User Manual
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3. MAINTENANCE AND TROUBLESHOOTING
3.1 Camera Maintenance
•
If camera is not used for a long time, please unplug it from other devices.
•
Please use soft cloth or tissue to clean the camera cover.
•
Please use soft cloth to clean the lens; Use neuter cleanser if it’s badly smeared. Do NOT use strong or
corrosive cleanser on the camera.
3.2. Troubleshooting
1)
No video output
•
Please heck if the camera’s USB cable is connected properly. Disconnect the camera from the computer, clean
the USB head with a soft brush. Plug in again and check if it works.
•
Please go to Control Panel on your PC-> Hardware and Sound-> Devices and Printers. check if “FHD
camera” is listed under “Devices”. Then check if “FHD camera” is selected in the software as the target device.
2) Unstable video (on and off)
Please heck if the camera USB head is connected properly. Disconnect the camera from the computer, clean the
USB head with a soft brush. Plug in again and check if it works.
