Installation Guide
Avigilon™ HD Network Video Recorder
HD-NVR3-VAL-3TB, HD-NVR3-VAL-12TB and HD-NVR3-VAL-18TB
Page 1: ...Installation Guide Avigilon HD Network Video Recorder HD NVR3 VAL 3TB HD NVR3 VAL 12TB and HD NVR3 VAL 18TB ...
Page 2: ...no license is granted with respect to any copyright industrial design trademark patent or other intellectual property rights of Avigilon Corporation or its licensors This document has been compiled and published covering the latest product descriptions and specifications The contents of this document and the specifications of the products discussed herein are subject to change without notice Avigi...
Page 3: ...Center Software 8 Starting Up and Shutting Down the Avigilon Control Center Client Software 8 Starting Up the Client Software 8 Shutting Down the Client Software 8 Logging Into and Out of a Site 9 Logging In 9 Logging Out 9 Changing the Administrator Password 9 Connecting Cameras to the Avigilon Control Center System 10 Setting the Recording Schedule 11 Creating a Recording Template 11 Setting Up ...
Page 4: ...LED Indicators 19 Power Status Indicators 19 Network Link Status Indicators 19 Hard Drive RAID Status Indicators 20 Specifications 21 Limited Warranty and Technical Support 23 iv ...
Page 5: ... from unauthorized physical access The bezel must be removed to access the front of the recorder 2 Power button Controls the power supply to the recorder 3 Video connector Accepts a VGA monitor connection 4 LCD display Provides information about system information and error messages For details about the error messages see the Dell Event and Error Messages Reference Guide 5 USB connectors Accepts ...
Page 6: ...tions to serial devices 2 USB connectors Accepts USB connections to external devices USB 3 0 compliant 3 Power supply Redundant power supply Optional secondary power supply is available HD NVR3 VAL 2NDPS NPC 4 1 Gigabit Ethernet ports Accepts an Ethernet connection to multiple networks 5 Video connector Accepts a VGA monitor connection BackView 2 ...
Page 7: ...ible with square and round hole racks Connecting Cables Refer to the diagrams in the Overview section for the location of the different connectors Make any of the following connections as required 1 Connect a KVM switch or separate keyboard mouse and monitor to the recorder l Keyboard and mouse can be connected to any USB port on the recorder l Monitor can be connected to any video connector at th...
Page 8: ... 6 Set a password for the user name you entered on the previous screen When you are ready click Next 7 On the following page is the end user license agreement for the Windows operating system Review the terms then select the I accept the license terms check box and click Next 8 Select the correct date and time for the system then click Next 9 Select the network mode for the appliance The recommend...
Page 9: ...art while you perform this procedure but you will not be able to use any of the features until after license activation is complete 1 Click License Activation 2 On the following screen select one of the following l Internet Activation If the recorder has an internet connection select this option to quickly license the Avigilon Control Center software l Manual Activation If the recorder is not curr...
Page 10: ... should download automatically If not allow the download to occur when you are prompted 10 Complete the product registration section to receive product updates from Avigilon then click Register 11 Find the downloaded license file and copy the file to the recorder 12 If the Activation File Saved message is still displayed in the Add License wizard click Next Otherwise skip this step 13 Click Step 2...
Page 11: ...w license to your current system Networking By default the HD Network Video Recorder acquires an IP address on the network through DHCP If you need to set up the recorder to use a static IP address or any specific network configuration see the Windows Help and Support files for more information Networking 7 ...
Page 12: ...n the Avigilon Control Center Client Software After you install the Avigilon Control Center Client software start the application and access the HD Network Video Recorder Starting Up the Client Software Perform one of the following l In the Start menu select All Programs or All Apps Avigilon Avigilon Control Center Client l Double click or desktop shortcut icon When you are prompted log in to your...
Page 13: ...our username and password for the selected sites 4 Click Log In You are logged into the selected sites If you want to be notified when new or disconnected sites come online select the Notify me when additional sites become available check box If you want to see the login page each time you launch the Client software select the Show this tab on startup check box If you prefer not to login each time...
Page 14: ...s then click Connect Tip You can also drag the device to a server on the Connected Cameras list 3 In the Connect Camera dialog box select the server you want the device to connect to NOTE If you are connecting multiple devices all the cameras must use the same connection settings 4 If you are connecting a third party device you may choose to connect the device by its native driver In the Camera Ty...
Page 15: ...ings Before you can assign a recording schedule you must create a template The template allows you to assign the same schedule to multiple cameras Creating a Recording Template The events that can be selected for the template depend on the licensed features in your system 1 In the server Setup tab click The Recording Schedule dialog box is displayed 2 Click Add Template below the Templates list 3 ...
Page 16: ...aging that is available depends on the camera you have connected to your system l For JPEG2000 or JPEG compression cameras data aging is available at three rates l High Bandwidth keeps recordings at their original quality l Half Image Rate discards half of the recorded data to make room for new recordings l Quarter Image Rate keeps 1 4 of the original recorded data so that you can still see older ...
Page 17: ...tual recording time will be shorter than the Max Record Time 4 Click OK Adding Users and Groups If there will be other people using the system you may want to add them as separate users rather than giving them access through the default administrator account Before you can add individual users you will need to add permission groups that define what users have access to By default the system has th...
Page 18: ... a user in the Search field to locate specific users c Click Add The users are added to the Members list 6 Click OK to save the new group Adding Users 1 In the site Setup tab click 2 In the Users tab click 3 When the Add User dialog box appears complete the User Information area 4 If you don t want this user to be active yet select the Disable user check box Disabled users are in the system but ca...
Page 19: ...ings l To maintain the privacy of certain areas you can set Privacy Zones in the camera s field of view so that private spaces are never recorded l Corporate Hierarchy l If you are setting up an enterprise system that includes large physically dispersed sites you can use the Corporate Hierarchy feature to define system access at different levels of the organization l Alarms l Use the Alarms dialog...
Page 20: ...video from a remote web browser or mobile device If the Gateway software is not set up you cannot access video outside of your local network l Install the ACC Mobile app on your mobile device so that you can remotely monitor live and recorded video Advanced Settings 16 ...
Page 21: ...play an error message Allow the browser to ignore the certificate warnings 2 On the login screen enter the Windows software administrator username and password that was configured for the recorder 3 On the Server Administrative home page the health of the system components are displayed in the workspace on the right l To see the health of other system components expand and select a different compo...
Page 22: ...rd drive out of the carrier 6 Insert a new hard drive into the carrier then screw it into place The hard drive connectors should face the back 7 When the hard drive is secured in the carrier insert the hard drive back into the recorder 8 Once the hard drive is inserted all the way in push the handle against the hard drive to lock it into place The recorder immediately starts rebuilding the hard dr...
Page 23: ...tion Off Power is not connected Green Power is supplied to the recorder Flashing green Firmware update is being applied to the power supply unit Flashing green then turns off The redundant power supply is mismatched This only occurs if you have a secondary redundant power supply installed Flashing orange There is a problem with the power supply Network Link Status Indicators When the recorder is c...
Page 24: ...ty and status Figure 5 1 Status LED 2 Activity LED The Activity LED flashes green when the hard drives are working The following table describes what the Status LEDs indicate LED Indicator Description Green The hard drive is online Off The hard drive is disconnected from the recorder Two short green flashes every second The system is identifying a new hard drive or preparing a hard drive for remov...
Page 25: ...o 149 F Operating Humidity 10 to 80 Relative Humidity with 29 C 84 2 F maximum dew point Storage Humidity 5 to 95 RH with 33 C 91 F maximum dew point Atmosphere must be non condensing at all times Operating Vibration 0 26 Grms at 5 Hz to 350 Hz Storage Vibration 1 88 Grms at 10 Hz to 500 Hz for 15 min Operating Shock Six consecutively executed shock pulses in the positive and negative x y and z ax...
Page 26: ...5022 2010 AC2011 CISPR 22 2008 EN 61000 3 2 2006 A1 2009 A2 2009 IEC 61000 3 2 2005 A1 2008 A2 2009 Class A EN 61000 3 3 2013 IEC 61000 3 3 2013 Electromagnetic Immunity EN 55024 2010 CISPR 24 2010 Directives RoHS Reach SVHC WEEE Specifications 22 ...
Page 27: ...butors dealers agents or employees shall create another warranty or modify this warranty This warranty states Avigilon s entire liability and your exclusive remedy against Avigilon for any failure of this product to operate properly In no event shall Avigilon be liable for any indirect incidental special consequential exemplary or punitive damages whatsoever including but not limited to damages fo...
