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Avigilon 10.0C-H5DH-D1-IR, Installation Manual

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Avigilon 10.0C-H5DH-D1-IR Installation Manual Download Page 52

Limited Warranty and Technical Support

Avigilon warranty terms for this product are provided at

avigilon.com/warranty

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Warranty service and technical support can be obtained by contacting Avigilon Technical Support:

avigilon.com/contact

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Limited Warranty and Technical Support

46

Summary of Contents for 10.0C-H5DH-D1-IR

Page 1: ...Installation Guide Avigilon H5 Dual Head Camera Models 6 0C H5DH D1 IR 10 0C H5DH D1 IR...

Page 2: ...not connect directly to mains power for any reason CAUTION Failure to observe the following instructions may result in injury to persons or damage to the device l Do not expose the camera directly to...

Page 3: ...or parties authorized by Avigilon Corporation could void the user s authority to operate this equipment To meet the requirements of the EN 50121 4 Railway Applications Standard use an external power...

Page 4: ...n trademark patent or other intellectual property rights of Avigilon Corporation or its licensors Disclaimer This document has been compiled and published using product descriptions and specifications...

Page 5: ...nt Installation 13 Required Tools and Materials 13 Camera Package Contents 13 Installation Steps 13 Mounting the Camera to a Ceiling or Wall 14 Connecting Cables 16 Installing the Dual Head Cover 17 J...

Page 6: ...ing the Dual Head Camera 37 Zooming and Focusing the Dome Camera 38 Optional Configuring Onboard Storage 39 Configuring the Camera 39 For More Information 39 Cable Connections 40 Connecting to Externa...

Page 7: ...Overview Cover View 1 Tamper resistant screws Star shaped captive screws to fix the dome cover to the base 2 Dome cover Vandal resistant dome cover Overview 1...

Page 8: ...se 5 Pan and tilt locking latch x2 Locking mechanism to lock and unlock pan tilt and azimuth adjustments for each camera head 6 Ethernet port Accepts an Ethernet connection to a network Server communi...

Page 9: ...tion Box View 1 Lanyard Connects to the lanyard anchor on the camera base 2 Mounting holes Holes for mounting the junction box to the mounting surface 3 Side conduit entry hole An entry hole for the s...

Page 10: ...amera operation 3 Mounting holes Holes for mounting the plate to the mounting surface or the following electrical boxes A UK standard single gang box B Octagon gang box C 4 gang box D US standard sing...

Page 11: ...ock nut is included 1 NPT pipe NPT pipe used for a pendant mount with the NPT adapter 2 1 1 2 NPT female to NPT female adapter An adapter for attaching the pendant NPT mount to an NPT pipe or wall arm...

Page 12: ...2 NPT thread mount for mounting the camera to an NPT pipe or wall arm 2 Camera mounting points Align the mounting points on the NPT adapter to the mounting screws on the camera base 3 Lanyard Connect...

Page 13: ...nts for mounting the pendant wall mount bracket to a mounting surface 2 Mounting tabs Tabs for placing the pendant wall mount onto the bracket 3 Mounting points Points for securing the pendant wall mo...

Page 14: ...t Female NPS thread mount for pendant camera installations 2 Pendant wall mount screws Screws for securing the pendant wall mount to the mounting bracket 3 NPT pipe entry hole A 3 4 NPT threaded hole...

Page 15: ...of the camera packaging 2 Connect a network cable to the RJ45 plug on the configuration cable The network cable must provide PoE IEEE 802 3af Class 3 to power the camera during configuration 3 Connec...

Page 16: ...o scratch or touch the dome bubble The resulting marks or fingerprints may affect the overall image quality Keep the protective covers on the outside of the dome bubble until the installation is compl...

Page 17: ...Cables through the Sealing Grommet Unless specified otherwise you must pull the required cables through the sealing grommet included with the camera when using a cable entry hole 1 Remove the sealing...

Page 18: ...seal any gaps in the grommet Inserting Cables through the Sealing Grommet 12...

Page 19: ...wdriver for attaching camera to an electrical box or mounting surface Camera Package Contents Ensure the surface mounted camera package contains the following l Avigilon H5 Dual Head Camera l Camera b...

Page 20: ...the cables should be kept out of sight 1 Using the Surface Mounting Template drill 4 pilot holes into the mounting surface for the mounting screws 2 Hammer the supplied plastic anchors into the holes...

Page 21: ...mation see Inserting Cables through the Sealing Grommet on page 11 7 Push the rubber sealing grommet with the required cables into the cable entry hole on the camera base The thread around the grommet...

Page 22: ...iagrams in the Overview section for the location of the different connectors and status LEDs on the camera base 1 Connect a network cable to the camera s Ethernet port RJ 45 connector Power the camera...

Page 23: ...just the aim zoom and focus so that the camera covers the required field of view For more information see l Connecting to the Camera on page 36 l Aiming the Dual Head Camera on page 37 l Zooming and F...

Page 24: ...3 Attach the cover to the base and tighten the screws with the star shaped screwdriver 4 Remove the plastic covers on the outside of the dome bubbles Installing the DualHead Cover 18...

Page 25: ...l Avigilon H5 Dual Head Camera l Camera base mounting template sticker l Mounting plate adapter l Star shaped screwdriver l 4x screws and anchors for securing the camera to the mounting surface l Rub...

Page 26: ...the mounting surface for the mounting screws 2 Align the conduit for the cables with the side conduit entry surface area on the mounting template 3 Hammer the supplied plastic anchors into the holes...

Page 27: ...nto the side conduit entry hole on the junction box The side conduit entry hole is compatible with 1 2 conduit pipes Use the provided lock nut to screw on to the end of the inserted conduit to secure...

Page 28: ...y hole on the camera base 3 Push the rubber sealing grommet with the required cables into the cable entry hole on the camera base The thread around the grommet should line up with the cable entry hole...

Page 29: ...ms in the Overview section for the location of the different connectors and status LEDs on the camera base 1 Connect a network cable to the camera s Ethernet port RJ 45 connector Power the camera usin...

Page 30: ...just the aim zoom and focus so that the camera covers the required field of view For more information see l Connecting to the Camera on page 36 l Aiming the Dual Head Camera on page 37 l Zooming and F...

Page 31: ...3 Attach the cover to the base and tighten the screws with the star shaped screwdriver 4 Remove the plastic covers on the outside of the dome bubbles Installing the DualHead Cover 25...

Page 32: ...wdriver l Rubber grommet l RJ 45 grommet piercing cap If you are using the optional NPT adapter H5DH DP NPTA1 ensure the package contains the following l NPT adapter for the H5 Dual Head Camera l Lock...

Page 33: ...er from NPT conduit pipe to camera adapter a NPT conduit pipe b 1 1 2 NPT female to female pipe adapter c Lock nut d NPT adapter 5 Carefully tighten the lock nut until the NPT adapter is secured to th...

Page 34: ...ming out of an external conduit pipe use the 3 4 NPT pipe entry hole on the bottom of the pendant wall mount 2 Use the provided mounting template to drill four mounting holes into the mounting surface...

Page 35: ...ugh the preferred cable entry hole on the pendant wall mount l If you are using the pipe entry hole pull the cables through the pipe conduit then the wall mount Next apply thread seal tape to the pipe...

Page 36: ...tar shaped key provided in the camera package 7 Loosely thread the lock nut onto the NPT adapter then secure the NPT adapter into the pendant wall mount 8 Carefully tighten the lock nut until the NPT...

Page 37: ...2 Pull the required cables through the rubber sealing grommet For more information see Inserting Cables through the Sealing Grommet on page 11 3 Push the rubber sealing grommet with the required cable...

Page 38: ...tighten the 4 captive screws and secure the camera to the NPT adapter Connecting Cables Refer to the diagrams in the Overview section for the location of the different connectors and status LEDs on t...

Page 39: ...ual Head Cover Note Before installing the dome cover we recommend that you first connect to the camera and adjust the aim zoom and focus so that the camera covers the required field of view For more i...

Page 40: ...3 Attach the cover to the base and tighten the screws with the star shaped screwdriver Installing the DualHead Cover 34...

Page 41: ...4 Remove the plastic covers on the outside of the dome bubbles Installing the DualHead Cover 35...

Page 42: ...ater or version 6 14 12 or later when connecting a camera in the factory default state the client software will ask you to create a new user For more information see the Avigilon Control Center Client...

Page 43: ...vigilon Control Center software Aiming the Dual Head Camera Reference the camera s live stream as you aim the camera 1 To aim the camera adjust each of the camera heads as required a Release the latch...

Page 44: ...procedure is performed after the dome cover is installed so you can accommodate for the focus shift caused by the dome bubble l In the camera web browser interface or the Avigilon Control Center softw...

Page 45: ...High Definition H4 and H5 IP Camera Web Interface User Guide Configuring the Camera Once installed use one of the following methods to configure the camera l If you have installed multiple cameras you...

Page 46: ...block The pinout for the connector block is shown in the following diagram 1 Audio Input line level An external power amplifier should be used when connecting speakers and microphones as shown in the...

Page 47: ...the camera s web user interface For more information see the Avigilon High Definition H4 and H5 IP Camera Web Interface User Guide Troubleshooting Network Connections and LED Behavior Note For any of...

Page 48: ...firmware revert button Resetting through the camera s web interface will not produce the desired result l A different LED blinking pattern than those described above Perform a factory reset of the cam...

Page 49: ...firmware revert button is shown in the following diagram 1 Ensure the camera is powered on 2 Remove the cover 3 Using a straightened paperclip or similar tool gently press and hold the firmware rever...

Page 50: ...H4 and H5 IP Camera Web Interface User Guide 1 Locate and make note of the MAC Address MAC listed on the Serial Number Tag for reference 2 Open a Command Prompt window and enter the following commands...

Page 51: ...rprints l Use a microfiber cloth or non abrasive fabric to dry the dome bubble Important Failure to use the recommended cleaning materials may result in a damaged or scratched dome bubble A damaged do...

Page 52: ...Avigilon warranty terms for this product are provided at avigilon com warranty Warranty service and technical support can be obtained by contacting Avigilon Technical Support avigilon com contact Lim...

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