Avidsen IPC480-i, Instructions Manual

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19
EN EN
1080P WIFI IP CAMERA
G - FAG
Cannot connect to camera over
local area network
Network/power supply issue
Check your network and
electrical connections.
If your camera has an Ethernet
port which is connected using
Wi-Fi, please connect your
camera temporarily to your hub/
router using a network cable.
Network configuration problem
Check your camera's network
connection settings. Reset
your camera if it is no longer
accessible.
Cannot connect to camera over
a 3G or 4G Internet link but it
works when connected to a
local WiFi network
Network configuration problem
Check your device settings (box,
router, firewall)
Incorrect video settings
Check the video settings and
reduce the quality if necessary
The home Internet speed is
insufficient to support the
connection from your smart
phone / tablet
Check that the available
bandwidth exceeds that of 0.5M
bits per second (upload and
download) in the case of low
quality display; or in the case of
high quality HD that it exceeds
2.0M bits per second
Poor quality or shaky image
Incorrect video settings
Check the video settings and
reduce /increase the quality if
necessary
Movement detection is triggered
unnecessarily
Unsuitable movement detection
settings
Reduce the sensitivity of
detection.
Move the camera.
When movement is detected, no
Push alert is received.
Unsuitable movement detection
settings
Please check the configuration
of the camera, Push on alert
activation as well as detection
sensitivity
The application is not authorised
to send a Push alert
Please check the authorisation
table within your iOS application
Security and Privacy settings or
Android application parameters.