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Available Utilities

178

Available Utilities

The following is a list of headings in the

Avid ISIS Administration Guide

that describe other

utilities and tools for monitoring and troubleshooting.

•

Avid ISIS System Director Control Panel

•

ISIS Management Console

-

Changing the Administration Password

-

Setting up Error Notification

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Avid ISIS Snapshot Tool

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Using the Profile Tool

•

System Statistics

•

System Logging

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Accessing the Logging Window

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Viewing Event Logs

•

Avid ISIS Log Aggregator Tool

•

Avid ISIS Disk Tester Tool

•

Avid ISIS ISB Connection Analyzer Tool

•

Avid ISIS Switch Manager Tool

•

Avid ISIS Agents

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Agent Tools

-

Log Viewer Tool

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Switch Infrastructure Diagnostics

•

Avid ISIS System Monitor Tool

•

System Director event message meanings

Client Manager Maintenance

If you suspect a poor connection between your client system and a mounted workspace, you can
test the Avid ISIS shared storage network connection between each client system and the shared
storage network using the Avid PathDiag tool. This tool informs you if there is sufficient

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Summary of Contents for Isis 7000

Page 1: ...Avid ISIS 7500 7000 Setup Guide...

Page 2: ...or customers losses due to the use of this document Product specifications are subject to change without notice Copyright 2010 Avid Technology Inc and its licensors All rights reserved The following d...

Page 3: ...PURPOSE This product includes software developed by the University of California Berkeley and its contributors The following disclaimer is required by Paradigm Matrix Portions of this software license...

Page 4: ...gital Actor Technology IntelliRender Intelli Sat Intelli sat Broadcasting Recording Manager InterFX Interplay inTONE Intraframe iS Expander iS9 iS18 iS23 iS36 ISIS IsoSync LaunchPad LeaderPlus LFX Lig...

Page 5: ...grade Utility 19 Recreating a File Systems 19 Chapter 1 Avid ISIS 7500 7000 System Overview 21 Hardware Overview and Naming Convention 21 System Director 24 System Director Front Panel 24 System Direc...

Page 6: ...ion Support 42 Cabling 43 Connecting the Engine CX 4 Cable 43 Removing the Avid Engine Interconnect Cable 43 10 Gb Link Aggregation Overview 44 Supported in Link Aggregation 45 Load Balancing 45 Failo...

Page 7: ...dresses In the Stack 68 Two Engine Stacking 70 Three to Twelve Engine Stacking Summary With v2 x Switches 72 Three to Twelve Engine Connections With v2 x Switches 73 Hi Gig Link Aggregation Group 78 C...

Page 8: ...figuration 115 External Switch Link Aggregation Connection Guidelines 117 IP Address Classes 118 IP Addressing With Two Stacks 118 Static IP Addresses Available 120 Connecting Two Stacks of Engines 12...

Page 9: ...o Driver Configuration Update 154 Post Upgrade System Verification 157 Preupgrade Information 160 Zone 2 Switch Information 160 System Director Information 160 ISIS Engine Switch Information 161 On Si...

Page 10: ...e 186 Replacing an Internal System Director Drive 188 Replacing the System Director 189 Replacing the Network Switch 192 Chapter 12 Using the Product Recovery USB for 64 bit System Directors 194 Creat...

Page 11: ...uropean Union Declaration of Conformity 208 Disposal of Waste Equipment by Users in the European Union 210 Argentina Conformity 210 Australia and New Zealand EMC Regulations 210 Japan EMC Regulations...

Page 12: ...r or cause you to lose data w A warning describes an action that could cause you physical harm Follow the guidelines in this document or on the unit itself when handling electrical equipment This symb...

Page 13: ...ilable 24 hours per day 7 days per week Search this online Knowledge Base to find answers to view error messages to access troubleshooting tips to download updates and to read or join online message b...

Page 14: ...fferentiate yourself is always changing and Avid continually updates course content and offers new training delivery methods that accommodate your pressured and competitive work environment For inform...

Page 15: ...nd procedures to follow when performing a software upgrade from Avid ISIS v1 4 and later to the current release This does not include adding hardware In Avid ISIS v2 1 1 and later Avid ISIS clients ne...

Page 16: ...have updated metadata Shut down the Standby System Director Service first then shut down the Active System Director Service n This checklist assumes you have two System Directors Completely update one...

Page 17: ...agement Console select all the ISBs and click Upgrade Storage Blades and then select all your ISSs and IXSs and click Upgrade Switch Blades You do not need to wait for the ISBs to be finished ISBs ISS...

Page 18: ...g Filter Disabled Use SSL 2 0 Enabled checked Use TLS 1 0 Disabled unchecked Install System Director and Installers see Software Installation on page 84 Create File Systems see the Avid ISIS Administr...

Page 19: ...n upgrading a new or very interoperable Avid ISIS switch stack see Installing Software on the Engines on page 93 To start the utility insert the Avid ISIS software USB into a laptop and double click A...

Page 20: ...reating a File Systems 20 Deleting and Creating a File System Complete To be done Delete all files in all Workspace Delete Workspaces Delete Storage Group Remove Storage Elements Delete Create New Act...

Page 21: ...e Preparation Guide on the Avid Knowledge Base or included in the documentation folder on the top level of the Avid ISIS installer software installer kit Hardware Overview and Naming Convention Each s...

Page 22: ...o SATA drives Avid ISIS Integrated Ethernet switch blade ISIS Integrated Switch ISS This hot swappable switch is accessible from the rear of the ISIS engine and connects 1 Gb and 10 Gb clients The ISS...

Page 23: ...000 switches as v2 x hardware and IXS1000 and ISS1000 switches as v1 x hardware Basic Avid ISIS 7500 7000 Shared Storage Network Hardware The following sections explain these components and some basic...

Page 24: ...tem System Directors workgroup servers and clients must all be synchronized with a common time of day For information on setting the Network Time Protocol NTP see Setting Up Network Addresses In the S...

Page 25: ...f the Halt NMI button is pressed the NMI signal locks the system and the system must be restarted to clear the interrupt C System reset button Preforms a soft reset when pressed Do not use this button...

Page 26: ...he Active and the Standby System Directors must be the same model server you cannot mix SR2400s SR2500s and AS3000 servers F System Drive activity LED Indicates drive activity from the onboard SATA co...

Page 27: ...hernet port using SFP transceivers connects clients or serves as an uplink port There is an engine interconnect port and a management port for configuration See Integrated Ethernet Switches on page 29...

Page 28: ...at cool the system The system only needs two of three power supplies to supply the needed power to function properly You can remove and replace a power supply temporarily while the system is running i...

Page 29: ...XFP or SFP MSA form factor transceiver for Optical cable used for a 10 Gb connection to a switch or 10 Gb Ethernet clients w Only an Avid recommended SFP transceiver should be used in the 10 Gb XFP c...

Page 30: ...Groups in the ISIS file system These Storage Groups can be configured to either operate using 512 KB default or 256 KB chunk sizes Earlier Avid ISIS releases used 256 KB chunk sizes For more informat...

Page 31: ...e storage stack The full redistribution makes sure all blocks in the Storage Group are optimally distributed based on the new permanent configuration Doing a full redistribution immediately after the...

Page 32: ...is in an unprotected state and the remove redistribution process on the failed ISBs has not been initiated Therefore it is highly recommended that the remove redistribution process is initiated immed...

Page 33: ...ss n For example you can run two streams of DV 50 or DNxHD 36 Bandwidths are listed by resolution and number of streams on the Avid Knowledge Base Search the Avid Knowledge Base for the Avid ISIS Perf...

Page 34: ...when writing new data As a result under these circumstances the file system could return a failure status when writing While the failure rate percentage on the total number of write operations is low...

Page 35: ...all times Failure to do so can cause the system to run out of space after an automatic redistribution has initiated and cause a client outage If an automatic redistribution of a Storage Group is star...

Page 36: ...yer 2 switch non routed Zone 3 Client Connected to an Avid qualified layer 3 switch routed with known Quality of Service QoS traffic routed to ISIS one hop and load balanced across ISIS VLANs approxim...

Page 37: ...es and System Directors in the configuration In addition each ISS2000 provides a 10 Gb Ethernet port connection for one 10 Gb client n Connect TransferManagers and AirSpeed servers to Zone 1 or Zone 2...

Page 38: ...nets via both ISS modules using a 1 Gb port Depending upon the switch configuration each client shown connected to the external switch is connected to one of the two subnets through one of the two 10...

Page 39: ...ult VLAN The 10 Gb ports connected to the ISIS are also serving as uplinks to the ISIS for clients on either VLAN Each VLAN on the switch is connected to the appropriate VLAN in the shared storage net...

Page 40: ...ts in an ISIS shared storage network is discussed in the next section There is no current support for an external switch to be connected with the use of a 1 Gb connection as performance for multiple c...

Page 41: ...clients using an edge or a house Ethernet switch with unknown QoS traffic routed to Avid ISIS measured by the number of hops and load balanced across ISIS VLANs approximately a 60 40 ratio This switch...

Page 42: ...corporate network Zone 1 Client systems in Zone 1 Chassis interconnect ISS VLAN 10 ISS VLAN 20 Engine Engine System Director ISS VLAN 20 ISS VLAN 10 System Director System Director connections 1 GB et...

Page 43: ...nd the cable is connected c Damage can occur when disconnecting the Avid engine interconnect cable from the switch board if not done properly n Care should be taken to reduce strain on the ISS switch...

Page 44: ...Link Aggregation Group on page 103 When configuring a Hi Gb link aggregation for ten and twelve engines see Hi Gig Link Aggregation Group on page 78 Link aggregation is a method of combining physical...

Page 45: ...ngine stack there can be two four six and eight members in a link aggregation group n If a member is already part of a link aggregation group it cannot be part of another link aggregation group You al...

Page 46: ...nfigured groups The user may also modify a group or delete a group from this page Create a new link aggregation group This allows you to define a new link aggregation group Enable or disable link aggr...

Page 47: ...nitor and Mouse Connecting the Optional Application Key Connecting Power to Equipment Connecting ISIS Hardware n For information on connecting and configuring two System Directors for failover see Con...

Page 48: ...n one Avid ISIS rack configuration You should have discussed the layout for your system with an Avid representative prior to purchase The following examples show a few of the supported rack configurat...

Page 49: ...1 3 4 5 6 7 8 MGMT A T S S U T 2 1 3 4 5 6 7 8 MGMT S U T A T S 2 1 3 4 5 6 7 8 MGMT A T S S U T 2 1 3 4 5 6 7 8 MGMT A T S S U T 2 1 3 4 5 6 7 8 MGMT A T S S U T 2 1 3 4 5 6 7 8 MGMT S U T A T S Engi...

Page 50: ...d in this section The standard rail configuration is for racks with square mounting holes Optional brackets are included for racks with round holes The rack mounting kit requires inner slide rails be...

Page 51: ...rent racks Place the System Director and Failover System Director in different racks separate the storage elements between racks place redundant Ethernet switches in different racks and have the power...

Page 52: ...her than direct connections to the branch circuit for example use of power strips Inside Enclosure Access If you want to extend the enclosure and remove the top cover you must allow 0 5 in 1 3 cm clea...

Page 53: ...ing the Slide Rails 3 Pull and separate the two halves 4 Repeat these steps to separate the second slide rail Attaching Inner Slide Rails to the System Director Attach the inner slide rails that were...

Page 54: ...Rails on page 53 perform the following procedure If your mounting rails have round holes see Attaching the Outer Rails to a Round Hole Rack on page 56 To attach the outer slide rails to the rack with...

Page 55: ...towards the outside of the rack to secure the outer rail in place Insert the Outer Slide Rail to the Front Rack Mounting Rail 4 Adjust the outer slide rail bracket assembly to the rear mounting rail 5...

Page 56: ...the following procedure If your mounting rails have round holes you first need to clip on the round hole adapter To attach the outer slide rails to the rack with round holes 1 Locate the four round h...

Page 57: ...he outer slide rail bracket assembly onto the side rack mounting rail so that the round hole adapter is over the rack rail n You should have someone helping you hold the slide rails level while you ar...

Page 58: ...nner slide rails secured to the System Director are aligned with the outer slide rails secured to the rack 2 Push the front of the System Director server flush against the front mounting rail The hole...

Page 59: ...lifting Avid recommends that two people be used whenever lifting the empty engine To mount the engine into the rack 1 Screw the brackets to the rear of the rack as shown in the following figure 2 Mak...

Page 60: ...hould remove and replace the power supply when power is applied to the system Since power to the system is still on you must always keep your hands external to the engine when a power supply is missin...

Page 61: ...h step 8 until all power supplies are installed Installing IXS and ISS Switches The location of the ISS and IXS switches in the stack are very important If you have only one or two engines you should...

Page 62: ...ur KVM switch n There are only two USB ports on the rear of the System Director One of the ports is typically used for the application key When you purchase your KVM switch make sure it includes a USB...

Page 63: ...unction without it If you lose the USB application key you must purchase another one from Avid to use your Avid ISIS system software To connect the application key to your Avid ISIS system 1 Locate th...

Page 64: ...r cords to the engines until instructed to do so in Setting Up Network Addresses In the Stack on page 68 c Use this section to determine how you should connect power to the engines Place the power cor...

Page 65: ...figured as follows Basic Power Connection for Three ISIS Engines Three 20 Amp V AC Circuits for Two Engines When using three 20 amp circuits for the engine they are configured as follows First Example...

Page 66: ...three and two 20 amp circuit examples Turning System On and Off To turn the system on or off use the following procedures Do not turn off the Avid ISIS components until they have completely powered on...

Page 67: ...to identify the new connection before it should Do not connect the interconnect cables until told to do so in the procedures The 64 bit System Directors introduced in Avid ISIS 7500 7000 v2 0 can be...

Page 68: ...em is used in the following examples for configuring the engine at the beginning of the installation or for maintenance by an Avid representative You can use the 1 Gb connection on the System Director...

Page 69: ...p or computer running a Windows operating system assign a static IP address of 192 168 0 100 to the network adapter NIC and attach it to the management port of left switch 5 Open a browser and navigat...

Page 70: ...a switch the information propagates to all the other switches automatically The time is also automatically synchronized onto the storage blades after the NTP is configured on the switch 8 Click Submit...

Page 71: ...7 Attach the right interconnect cable 8 Assign appropriate static IP address to the left and right network ports of the System Director 9 Attach the System Director to the left and right switches and...

Page 72: ...ware on the system Director is described in Software Installation on page 84 In three to twelve engine configurations with IXS2000 switches two IXSs are installed in the first engine see Three to Twel...

Page 73: ...e 1 Loosen the thumb screws on all the right side switches IXS and ISS and pull the right side switches out about an inch of all the engines so they are not electrically connected in the engine 2 Conn...

Page 74: ...a total of 34 Set the ending address high enough to cover the last engine and any possible near term future needs If you are going to be using a Zone 3 environment you must set the default gateway add...

Page 75: ...mit A Dialog box might appear with an informational warning and can be disregarded The first engine is now properly addressed 9 Click Add Remove chassis to go to the Add a Chassis page 10 Click Add an...

Page 76: ...econd engine Left Subnet Twelve Engine Connections Add 1 2 3 4 5 6 7 8 9 10 10 11 11 Third engine Fourth engine Fifth engine Sixth engine Seventh engine Second engine Eighth engine Ninth engine Tenth...

Page 77: ...engine to port 3 and so on until all engines are connected to ports 1 through 11 on left subnet VLAN 10 14 Attach the System Director to client port and assign an appropriate IP address for the left s...

Page 78: ...en the IXS s However both interconnect cables must not be connected until Hi Gig Link Aggregation is Enabled Link Aggregation must be enabled for both sides of the network in order for clients on both...

Page 79: ...he radio button to Enable Hi Gig Link Aggregation 4 Click submit the IXS s restart 5 After the IXS has restarted check that Hi Gig is on in the Hi Gig Link Aggregation column of the System page Switch...

Page 80: ...to be Copied to the USB Flash Drive Avid Interplay Authentication Configuring a 10 Gb Link Aggregation Group IP Addressing Overview Before you attempt to define a total IP addressing scheme for your s...

Page 81: ...re Connect Port 1 of the System Director or a port on a laptop to the Management Port of the ISS in the bottom engine of the rack using a CAT5 E CAT6 cable or better See the previous figure You are no...

Page 82: ...0 26 unless the you want to change the IP scheme or subnet mask Each side of the engine is assigned 17 addresses on each network for a total of 34 addresses per engine You then increment the subnet 10...

Page 83: ...rative functions bind ISBs storage elements create storage groups and do other administrative functions See Creating an Active File System on the System Director 4 Load the client software see Loading...

Page 84: ...documentation is in PDF format You can access the documentation in the AvidISISDocumentation folder on the Avid ISIS installer kit You need to download and install Acrobat Reader on your Avid ISIS 750...

Page 85: ...ys the ReadMe file that provides the latest information regarding the Avid ISIS 7500 7000 system You must have Adobe Reader installed to view the PDF 6 Select ISIS 7500 7000 System Director from the S...

Page 86: ...aller software for the ISIS clients ISIS Windows Client Select this menu item to install the Avid ISIS client software on Windows clients This installer detects the Windows client s operating system a...

Page 87: ...accessed when you open the Engines page in the Management Console See Installing Software on the Engines on page 93 ISIS SNMP Extension Agent System Director only Installs software to support Simple...

Page 88: ...on was published To view the online version visit the Knowledge Base at www avid com readme The document provides hardware and software requirements a limitations and known issues and other important...

Page 89: ...e Avid ISIS software until the license key has been activated If configuring a Dual System Director for metadata redundancy you will need a second application key with the second System Director For m...

Page 90: ...SIS Launch Pad click ISIS Control Panel icon or Start Programs Avid ISIS System Director and select Control Panel 2 Click Stop System Director The Configure File System button becomes active 3 Click C...

Page 91: ...redundancy configuration see Configuring the System for Failover on page 124 Binding the Storage Managers After you have created an Active File System you need to bind the Storage Managers using the M...

Page 92: ...he Storage Managers list Multiple ISBs can be selected and bound 5 Click Bind 6 Click Yes to confirm the request 7 Click Refresh to see the status circle next to the Name turn change to green when com...

Page 93: ...After you have loaded new software on the System Director you need to upgrade the software on the engines You can use Web Administrator from anywhere to perform the following functions but you usually...

Page 94: ...ation 94 n The default Administrator password is blank The ISIS Management Console opens 3 Click Engine 4 Select the all the Engines in the Engine list 5 Click Upgrade Switches The Upgrade Switch Blad...

Page 95: ...tely 25 minutes for ISS1000 and IXS1000 switches and 10 minutes for the v2 x switch hardware ISS2000 and IXS2000 You should upgrade switches on all your engines at the same time 7 Click Upgrade Blades...

Page 96: ...mn Select the Engine Summary in the left pane for each engine and click the Upgrade button to see the install status graphically displayed Engine Does Not Appear in Add Engine List If the engine did n...

Page 97: ...new interconnect cable a Disconnect interconnect cable b Click Add chassis c Replace interconnect cable Check Switch IP Address Telnet to the newly added switch at the expected IP address If the swit...

Page 98: ...ware on Windows systems make sure you are up to date with your Windows critical updates Zone 1 clients must use 1 Gb connections to the ISS The ISS does not negotiate at any rate below 1 Gb If 100 BAS...

Page 99: ...ng Windows Control Panel restart install ISIS client and restart The ISIS installer splash screen includes a Windows client software installer Selecting the ISIS Windows Client software package from t...

Page 100: ...kspaces on the client do the following 1 Load the client software as explained in Loading Client Software on page 98 2 Do one of the following t Windows If the Client Manager icon is not available in...

Page 101: ...Avid ISIS administrator Do one of the following t Windows Type your account name in the Username text box and type your password in the Password text box t Windows If your ISIS system is configured t...

Page 102: ...rk you need to add the name of your System Director in order for the Client Manager to connect to it If your system does not use a DNS server to configure your network connections you can also type th...

Page 103: ...n Options Configuring a 10 Gb Link Aggregation Group The 10 Gb link aggregation connection is done using the 10 Gb port on the ISS You can make a 10 Gb link aggregation connection on the left right or...

Page 104: ...uble click on the Switch Blade to open the switch agent page The default password is se admin 3 Click the System tab if it is not already selected The System window opens 4 In the 10 Gb Link Aggregati...

Page 105: ...regation area unless instructed to do so by an Avid representative 7 Click Enable Disable The top of the window displays the current 10 Gb link aggregation status 8 Select Left Right or Both and Enabl...

Page 106: ...on Group 106 Engines ISS 10 Gb link aggregation ports 2 1 3 4 5 6 7 8 MGMT A T S S U T 2 1 3 4 5 6 7 8 MGMT S U T A T S 2 1 3 4 5 6 7 8 MGMT A T S S U T 2 1 3 4 5 6 7 8 MGMT S U T A T S 1 2 3 4 5 6 7...

Page 107: ...and have never installed the Avid software on your system use the following instructions n Your network administrator might need to open a few ports that are used during the licence activation The Av...

Page 108: ...used to activate the software license and has been linked to your System ID System ID The System ID is provided on an Activation ID and System ID card shipped with your new ISIS system The System ID i...

Page 109: ...next to the Avid ISIS software 4 Select I am connected to the Internet and will use this computer and then click Continue n If you select I am not connected to the Internet and will be using another c...

Page 110: ...ur second System Director n If you have purchased a failover System Director for the ISIS 7500 7000 both System Directors use the same System ID in a dual System Director configuration You do need a s...

Page 111: ...d will be using another computer that is connected to the Internet then click Continue 5 Enter your system identification number in the System ID text box 6 Enter your activation identification number...

Page 112: ...Control tool see the illustration in step 8 and click Next 14 Click Browse and navigate to the license bin file on your ISIS System Director then click Open The Activation tool confirms your system i...

Page 113: ...tem deactivates and the button changes to Activate 5 Click Done to close the window License Requirement with Host Name Change If you want to change the host name of your System Director you must deact...

Page 114: ...N 200 with a Subnet Mask of 255 255 252 0 to accommodate the possible IP addresses needed for 24 engines When adding more than twelve engines you increase the amount of shared storage the file and cli...

Page 115: ...the Avid ISIS ReadMe Each VLAN must use the same number of 10 Gb connections on the external switches between each stack ISIS Two Stack Configuration Each stack regardless of the number of engines is...

Page 116: ...default subnet 100 Option 1 10 Gb connection to zone 2 switch Option 1 10 Gb connection to zone 2 switch 10 Gb connection to house network Option 2 10 Gb connection to zone 2 switch System Directors E...

Page 117: ...aggregation connection from the first stack to a second external switch and then another 10 Gb link aggregation connection that goes from the second external switch to VLAN 200 on the second stack A...

Page 118: ...ing Overview on page 80 This section expands the system and configuration to include up to 24 engines The first table provides a review of the engine numbering scheme The second table is an example on...

Page 119: ...192 168 200 77 Engine 4 192 168 101 61 192 168 101 77 Engine 4 192 168 201 61 192 168 201 77 Engine 5 192 168 100 78 192 168 100 94 Engine 5 192 168 200 78 192 168 200 94 Engine 5 192 168 101 78 192 1...

Page 120: ...ggregation on page 80 Engine 11 192 168 100 180 192 168 100 196 Engine 11 192 168 200 180 192 168 200 196 Engine 11 192 168 101 180 192 168 101 196 Engine 11 192 168 201 180 192 168 201 196 Engine 12...

Page 121: ...ID in the Storage Element page of the Management Console n The two stacks cannot be part of the same Storage Group Each stack must have at least one Storage Group Reconfiguring One Stack into Two Stac...

Page 122: ...er it is configured c Make sure the ports on the EXS to which you are connecting these groups are configured for link aggregation otherwise you will end up with a loop To assemble the new stack 1 Acce...

Page 123: ...rs 10 Create the 10 Gb Link Aggregation groups in the stack that will be used to connect to the external switches EXS 11 Connect to the EXS to each VLAN EXS after it is configured c Make sure the port...

Page 124: ...y System Director becomes active In an attempt to keep the procedure easy to use we use the following nomenclature When adding a new System Director to an existing Avid ISIS system or creating a failo...

Page 125: ...be entered manually on both System Directors For information on setting up the notification service see Setting up Error Notification in the Avid ISIS Administration Guide Setting IP Addresses for Cro...

Page 126: ...Ethernet port 2 ETH2 192 168 2 2 netmask 255 255 255 0 Configure a Failover Connection Setting up the ISIS system for a System Director failover is done on two System Directors The first System Direc...

Page 127: ...becomes active 4 Click the Change button beside the Virtual System Director Name and type a name in the Virtual System Director Name text box and click OK n The same virtual name must be assigned to b...

Page 128: ...tem on a System Director that already has a file system all of your existing data will be lost The Avid ISIS System Director service automatically starts when complete In the System Director Control P...

Page 129: ...port set to 5000 If you have another application that uses port 5000 change the Monitor port to an available port number This port number must be the same on both the existing and the new System Direc...

Page 130: ...rom the ISIS Launch Pad or Start Programs Avid ISIS System Director and select Control Panel 3 Click Stop System Director The Configure Dual System Director button becomes active 4 Click the Change bu...

Page 131: ...the Local Machine area leave the Monitor port set to 5000 If you have another application that uses port 5000 change the Monitor port to an available port number This port number must be the same on b...

Page 132: ...on the other System Director 2 On the Sending System Director you see the Red Box turn Green for each connection The numbers in the Packets Received boxes indicate the number of packets received from...

Page 133: ...ed packets 5 Click Configure File System on the Standby System Director The File System Configuration dialog box opens 6 Select Create Standby System Director and click OK The Avid ISIS System Directo...

Page 134: ...owing procedures describes how you to stop and start the System Directors n If you have a failed System Director stop and restart that System Director Very often a single stop and start of the System...

Page 135: ...ns in the ISIS Control Panel t Click Stop System Director to stop the System Director t Click Start System Director to start the System Director Binding Order for Health Monitoring When you have your...

Page 136: ...Advanced menu in the Network Connections window and select Advanced Settings 3 Click the Adapters and Bindings tab 4 If the connections for the VLAN 10 and VLAN 20 network interface cards are not in...

Page 137: ...These LEDs provide the following functions Activity The activity LED indicates that the port is in use Link The link LED indicates that there is an active connection on the port LED Locations and Colo...

Page 138: ...t to scale Status LEDs ISS LED Summary Color and Blink Speed Status Green slow Starting the Operating System Green on with 50 ms of black each second Master is operation as expected Green on with 50 m...

Page 139: ...id ISB has been taken offline in the user interface or Temperature OK Not booting yet Error followed by restart if restart not working Possible errors include missing critical application low level co...

Page 140: ...he interconnect cables to both switches in the chassis of the problem switch If the problem switch is an IXS disconnect all stacking cables from each switch in the chassis 2 In the Add Remove Chassis...

Page 141: ...bnet If the problem switch was an IXS re connect all other interconnect cables in the engine Rebuilding the Stack The following procedure summarizes how to rebuild the entire stack of engines To rebui...

Page 142: ...password is reset to the default Through the Switch Agent configure the switch with the proper IP address range netmasks time zone passwords see Setting Up Network Addresses In the Stack on page 68 9...

Page 143: ...re Upgrade on page 144 After you finish the upgrade confirm everything is functioning properly see Post Upgrade System Verification on page 157 Health Check Before any changes are made to the system p...

Page 144: ...that all fans and ventilation areas are free of obstructions dirt lint and debris Ensure that there is clearance front and rear to allow components to be replaced without obstructions for their full...

Page 145: ...you have updated the infrastructure to v2 x A full redistribution is needed to take advantage of the performance improvements The redistribution is required even if the system has zero 0 configuratio...

Page 146: ...instructions see Avid ISIS v2 1 1 ReadMe Upgrades to v4 x The following process summarizes the upgrade process to v4 x n If you have a 32 bit System Director you must upgrade to a 64 bit System Direct...

Page 147: ...u do not need to wait for the ISBs to be finished you can upgrade ISBs and ISS IXSs at the same time n When you upgrade from v4 0 and earlier to v4 0 1 and later you will notice that all the Storage M...

Page 148: ...new location on drive D Partition0 Partition1 PartitionDump bin Old v2 x metadata location D Program Files Avid Technology AvidUnityISISSystemDirectorx64 New v4 x metadata location D Program Files Av...

Page 149: ...Flash Drive Avid ISIS Systems ship with one blank 8GB USB Drive that is intended to be used for storing the ISIS Software Kit You need to download the ISIS software kit from download center http www...

Page 150: ...the Avid File Gateway server The File Gateway software cannot be installed on the same server as the System Director software 6 Click Apply 7 Follow the screen prompts accepting the defaults and Licen...

Page 151: ...el BIOS Upgrade Utility and installing the BIOS are included with the image for the utility and the BIOS package n Check your current BIOS version before upgrading the BIOS If your BIOS is at version...

Page 152: ...troller_Driver IntelSROMBSAS18E_Raid_Controller Intel_Raid_v3 11 0 xx folder To upgrade the SROMBSAS18E Intel driver 1 Access the Standby System Director and stop the System Director service using the...

Page 153: ...roperties window 11 Apply the registry key by browsing to the RegKey_Updates folder in the package you copied to the server 64 bit System Director double click the w2k3 reg file to apply the registry...

Page 154: ...e Intel Pro driver version varies To identify your current Intel Pro driver version on the System Director 1 Open the Windows Add or Remove Programs control panel Click Start Settings Control Panel an...

Page 155: ...driver installation 13 Option If your Server Adapter Properties dialog box display looks like the following change the configuration as described after the screen capture n If you are using a Remote D...

Page 156: ...and set the Value to off e Check that the Receive Descriptors and set the Value to 1024 f Check that the Transmit Descriptors and set the Value to 1024 g Click OK to close the Performance Options h Cl...

Page 157: ...y The date stamp in the saved and replicated fields should be current and updating frequently d Check the RAID status on the System Directory On the AS3000 click Start Programs Intel Intel Rapid Stora...

Page 158: ...set the following parameters f Click Ok and Start 1 Gb clients that are not bandwidth limited should expect at least 65 MB sec in the Path Diag tool Custom Test Settings 1 Gb client not bandwidth limi...

Page 159: ...nt Console click Chassis from the list on the left click Details tab and then double click on a switch IP address b In switch web page click Advanced tab c Click Switch Infrastructure Diagnostics from...

Page 160: ...orage Groups Number and type of editing clients Windows or Macintosh and using what zones Number of AirSpeeds Other workgroup server details for example Interplay host names passwords and versions Zon...

Page 161: ...a maximum of eight 10 Gb links are supported Administrator Password IP address Left ISIS IP Address Left Default Gateway Right ISIS IP Address Right Default Gateway First failover IP address Second f...

Page 162: ...2 switch IP address if attached External Zone 2 switch IP address if attached Engine 4 Serial Number Left ISS IP Right ISS IP External Zone 2 switch IP address if attached External Zone 2 switch IP a...

Page 163: ...dress if attached Engine 9 Serial Number Left ISS IP Right ISS IP External Zone 2 switch IP address if attached External Zone 2 switch IP address if attached Engine 10 Serial Number Left ISS IP Right...

Page 164: ...onsite by upgrade technicians 1 IXS and IXS2000 1 ISS and ISS2000 External Zone 2 switch IP address if attached External Zone 2 switch IP address if attached Spare Components and Cables Part Quantity...

Page 165: ...165 2 ISBs 1 XFP and SFP used with external switches Additional spares for a comprehensive spares parts list If Cisco switches are in use 1 Xenpack 1 SC LC cable If Foundry switches are in use 1 addit...

Page 166: ...t and monitor the installation of switch and ISB upgrades from a laptop connected to Avid ISIS through the management port This utility does not replace the current software upgrade process Its primar...

Page 167: ...e Avid ISIS Upgrade Utility application programming interface API handles the low level functions such as Configure and start the FTP server thread Discover available Avid ISIS systems connected to th...

Page 168: ...the application is started and is divided into three sections FTP Server section provides the function of managing the install packages and displaying FTP related activities Install Control section d...

Page 169: ...ndow FTP Server Section The FTP Server Section contains the following functions Add installer package to the FTP root directory Remove installer from the FTP root directory Select installer to be sent...

Page 170: ...ce entries in the table Remove Entry button removes all the devices entries that are selected in the table Start Install button issues the command that starts installing the selected package to the se...

Page 171: ...n drive AvidISISUtilities ISIS 7000 The installer file installs the application on your laptop 2 After the installation has completed removed the USB and click Start Programs AvidUnityISIS Unity ISIS...

Page 172: ...stalling the selected package to the selected devices n The Start Install button is only enabled when an install package and at least one device entry are selected The Install Status is displayed in t...

Page 173: ...rds you should not fill Storage Group more than 93 full Exceeding 93 used space can produce severe performance issues in some situations To calculate the right amount of free space log into the ISIS m...

Page 174: ...agement Console updates the status column and the Details area Start the Monitor Tool and check the front ISBs and back ISSs IXSs and power supplies for errors You can hover your mouse pointer over a...

Page 175: ...o not run the switch diagnostics during heavy usage or critical network production times Some tests burden the system s bandwidth and resources In the results page save the diagnostic results by click...

Page 176: ...d updating frequently Check the Redistribution status Open the ISIS Management Console and click Workspaces The Redistribution column for each workspace should be blank and have less than 10 configura...

Page 177: ...r The Engines do not store any metadata To save the System Director metadata 1 Stop the System Director service using the ISIS Control Panel n The System Director is constantly writing metadata Metada...

Page 178: ...he Logging Window Viewing Event Logs Avid ISIS Log Aggregator Tool Avid ISIS Disk Tester Tool Avid ISIS ISB Connection Analyzer Tool Avid ISIS Switch Manager Tool Avid ISIS Agents Agent Tools Log View...

Page 179: ...reverse order To shut down the entire Avid network server room 1 Shutdown all Avid editing system and attached media I O equipment for example Avid Mojo and Avid Adrenalines 2 Shutdown all capture and...

Page 180: ...r the loop exists and is more likely to cause a problem Fake Link Alert A link alert is a message sent to the ISIS agent page and the Management Console letting you know that the given 10 Gig port is...

Page 181: ...can to use the ISIS after you have completed part 1 however the link alerts you see are fake Part 2 corrects the fake link alert messages When using part 2 of the procedure wait until it is complete b...

Page 182: ...of the ports that are connected to the ISIS Part 2 To remove the fake link alert messages 1 Each switch displaying the fake link alert must have the Chassis Manager restarted This can be done using o...

Page 183: ...k together and therefore cannot be upgraded in the normal manner As a general rule v1 0x firmware switches do not stack with v1 1 v1 2 v1 3 and later switches and vice versa Older v1 1x switches will...

Page 184: ...s are currently in the system c Click add chassis and then click OK Wait for the request to get to all switches all bars turn green Then immediately attach the stacking cable from the left IXS to the...

Page 185: ...emove old switch Power remains on at all times 2 Insert new switch but do not attach the stacking cable yet 3 Update switch to correct firmware if necessary using the Avid ISIS Upgrade Utility see Avi...

Page 186: ...e Information on page 160 2 Log into the ISIS Management Console and get details on the old chassis use the serial number that you record on the front and note the left and right IP addresses 3 Discon...

Page 187: ...safe place 11 Carefully remove both switches from the old chassis noting from which side of the chassis each switch was removed Put them in a safe place 12 Carefully remove all three power supplies f...

Page 188: ...n Internal System Director Drive There are two system drives installed in the Avid ISIS Engines The two drives are mirrored and accessible from the rear of the Engine If you have a failure on either o...

Page 189: ...and Standby System Directors to the same Avid ISIS version as the new System Director see Software Upgrade on page 144 Avid has shipped the Intel SR2500 System Director with a 32 bit operating system...

Page 190: ...new server that is to become the active System Director 1 Verify that you have the current copy of the PartitionDump bin file from the old Active System Director 2 Start the Avid ISIS and click System...

Page 191: ...System Director PartitionDump import The Active new System Director creates a new file system and imports the metadata from the file 9 Deactivate the Avid software license or move the Application Key...

Page 192: ...completely dead the configuration will need to either be restored from a previous backup or manually configured To capture the switch configuration file 1 Copy the startup configuration of the failed...

Page 193: ...the failed switch move the working transceivers into the new switch 6 Option If you have modified Avid s default Force10 switch configuration you need to Telnet or HyperTerminal into switch Avid ships...

Page 194: ...indows Storage Server 2008 operating system on your Avid ISIS System Director if you are directed to do so by Avid Customer Support The reinstallation offers you two options Perform a Windows Storage...

Page 195: ...create a product recovery USB flash drive 1 Locate the 16 GB USB flash drive Avid provided with the Avid ISIS and insert it into the front USB port 2 Click Create Recovery USB Drive from the installe...

Page 196: ...USB flash drive The Write image button becomes a Cancel button when the image is being created If you cancel the write image process the process starts over from the beginning on the next undertaking...

Page 197: ...election in the BIOS changes 10 Select the Advanced tab CPU Configuration make sure the hyper thread option Intel HT Technology is Disabled 11 Select the Advanced tab IPMI Configuration make sure Rest...

Page 198: ...d on the right side of the Engine top cover You need this Windows number in the following procedure To set up the Windows operating system 1 If removed Reconnect all the network Ethernet cables 2 When...

Page 199: ...is restored in the Avid ISIS Engine a unique computer host name is created based on the MAC ID of the system board Each time you re image your Avid ISIS Engine the same name will be generated Althoug...

Page 200: ...le lists the dimensions and weight Environment The following table lists the environmental specifications Electrical The following table lists the electrical specifications Component Dimensions and We...

Page 201: ...USB connections and serial connections Install the software from the UPS manufacturer for advanced shutdown behavior calibrate the UPS device These software packages also allow for a connected Window...

Page 202: ...There are three supported lengths at this time 1 3 and 5 meters Ethernet network cable CAT5e CAT6 or CAT6a Connects Ethernet Avid ISIS clients System Directors and clients to 1 Gb ports Avid Interpla...

Page 203: ...cable Modal Bandwidth of 500 MHz km at 82 meters Overfilled Launch Bandwidth typical of OM2 cable 2000 MHz km at 300 meters Effective Modal Bandwidth typical of OM3 cable Avid supports single mode fib...

Page 204: ...vers is 2 Meters Avid ISIS SFP optical transceivers Transceiver used in ISIS 7000 ISS2000 ISIS 2000 System Director Force10 S4810 switches LC connector SFP multi mode short range SR 850nm JDS PLRXPL S...

Page 205: ...on in a RESTRICTED ACCESS LOCATION c Never install equipment if it appears damaged c Disconnect the power cord before servicing unit c Only perform the services explicitly described in this document F...

Page 206: ...ipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC rules These limits are designed to provide reasonable protection against harmful...

Page 207: ...s A Equipment This Class A digital apparatus meets all requirements of the Canadian Interference Causing Equipment Regulations Cet appareil num rique de la classe A respecte toutes les exigences du R...

Page 208: ...l rung D claration de conformit Declaraci n de Confomidad Verklaring de overeenstemming Dichiarazione di conformit We Wir Nous WIJ Noi Avid Technology 75 Network Drive Burlington MA 01803 USA European...

Page 209: ...ts auf das sich diese Erkl rung bezieht mit der den folgenden Norm en oder Richtlinie n bereinstimmt auquel se r f re cette d claration est conforme la aux norme s ou au x document s normatif s al que...

Page 210: ...ctronic equipment The separate collection and recycling of your waste equipment at the time of disposal will help conserve natural resources and ensure that it is recycled in a manner that protects hu...

Page 211: ...ase the user may be required to take corrective actions VCCI A Korean EMC Regulations Class A Equipment Please note that this equipment has obtained EMC registration for commercial use In the event th...

Page 212: ...lt from high temperatures under normal operating conditions causing Burns due to contact with hot accessible parts Degradation of insulation and of safety critical components Ignition of flammable liq...

Page 213: ...ion and explosion respectively Provision of markings to warn USERS where access is unavoidable 5 Radiation Injury to USERS and to SERVICE PERSONS may result from some forms of radiation emitted by equ...

Page 214: ...out the hazards 7 Safety warning statement for equipment that is under hazardous voltages 8 Equipment with touch current exceeding 3 5 mA One of the following labels or a label with similar wording sh...

Page 215: ...tteries the following applies If the battery is placed in an OPERATOR ACCESS AREA there shall be a marking close to the battery or a statement in both the operating and the servicing instructions If t...

Page 216: ...RVICE PERSON to a possible hazard where both of the following conditions exist Where a fuse is used in the neutral of single phase equipment either permanently connected or provided with a non reversi...

Page 217: ...exe file 84 146 150 Avago SFP 204 Avid online support 13 training services 14 web site 88 Avid License Control tool 87 B Bind Storage Elements 91 Binding order 135 Boards space for changing 51 Button...

Page 218: ...1 Create New Active 90 126 130 135 190 Crossover connection validation 132 CX 4 cable 202 D Daily maintenance 173 Deactivate License software 113 Device ID 108 Diagnostics switch 175 switch infrastruc...

Page 219: ...87 ISS ISIS Integrated Switch described 22 LED 29 location 28 IXS ISIS Expansion Switch described 22 29 function 27 LEDs 29 location 28 J JDSU 204 JDSU SFP 204 204 K KVM switch 62 L Launch pad icon 92...

Page 220: ...0 Product descriptions 21 Product recovery flash drive 194 R Rack installation 58 mounting instructions 50 position 52 rack units 52 requirements 51 Rack mount installation 50 requirements 51 Rear pan...

Page 221: ...word 24 69 92 92 141 rear panel 26 recovery 194 second 26 software 87 stop start service 90 148 190 System disk 24 System error 25 System ID 108 T Taiwan EMC regulations 211 Task bar icon 92 134 Train...

Page 222: ...Index 222 W Weekly maintenance 175 Weight 200 Windows event logs 175 reinstall 196 Windows Update 98 X XFP 29 XFP transceivers 204 Z Zone examples 36 Zone clients 102...

Page 223: ...twork Drive Burlington MA 01803 2756 USA Technical Support USA Visit the Online Support Center at www avid com support Product Information For company and product information visit us on the web at ww...

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