AVGear AVG-UHD4K-88 User Manual Download Page 30

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AVG-UHD4K-88

compliant with the output
resolution.

Cannot control the device
by control device (e.g. a
PC)through RS232 port

Wrong connection

Check to ensure
connection between the
control device and the unit

Wrong RS232
communication
parameters

Type in correct RS232
communication
parameters: Baud
rate:9600; Data bit: 8;
Stop bit: 1; Parity bit: none

Broken RS232 port

Send it to an authorized
dealer for repair

Static becomes stronger
when connecting the video
connectors

Poor grounding

Check the grounding and
make sure it is connected
well.

Cannot control the device
by RS232 / IR remote /
front panel buttons

The device has a previous
fault

Send it to an authorized
dealer for repair

If your problem persists after following the above troubleshooting steps, seek further
help from your authorized dealer.

Summary of Contents for AVG-UHD4K-88

Page 1: ...supports signals up to 4K x 2K 60Hz 1080p 3D backwards compatible with lower HDMI standards HDCP 2 2 compatible HDMI output ports support HDMI 1 4 capable of transmitting 2560x1080 60Hz signals compliant with lower HDMI standards HDCP1 4 compatible Transmits 4K x 2K 60Hz signal up to 15m SPDIF ports for de embedded HDMI audio output Powerful EDID management Controllable via front panel button IR R...

Page 2: ...ion instruction only and is not to be used in a maintenance capacity The functions described in this version are current as at September 2015 Any changes of functions and operational parameters will be updated in future manual versions Please refer to your dealer for the latest product details Version 1 0 1 9 15 ...

Page 3: ...o extreme hot or cold temperatures 3 This unit will generate heat during operation please ensure that you allow adequate ventilation to ensure reliable operation 4 Please disconnect the unit from mains power if it will be left unused for a long period of time 5 Please DO NOT try to open the casing of the equipment DO NOT attempt to repair the unit Opening the unit will void the warranty There are ...

Page 4: ...l 5 1 RS232 Control 5 2 Installation Removal of the RS232 Control Software 5 2 1 Basic Settings 5 2 2 RS232 Communication Commands 5 2 3 EDID Management 5 2 4 Via RS232 commands 5 2 4 1 Via 4 pin EDID DIP switcher 5 2 4 2 TCP IP Control 5 3 Control Modes 5 3 1 Control Via TCP IP Control 5 3 2 Control Via GUI 5 3 3 Scene Menu 5 3 3 1 Control Menu 5 3 3 2 Configuration Properties 5 3 3 3 TCP IP Conf...

Page 5: ...nput ports supports HDMI 2 0 supports signals up to 4K x 2K 60Hz 1080p 3D compliant with lower HDMI standards HDCP 2 2 compatible HDMI output ports supports HDMI 1 4 capable of transmitting 2560x1080 60Hz signals compliant with lower HDMI standards HDCP 1 4 compatible Transmits 4K x 2K 60Hz signal up to 15m SPDIF ports for de embedded HDMI audio outputs Powerful EDID management Controllable via fr...

Page 6: ...unting ears 6 x Screws 1 x Pluggable Terminal Block 1 x IR Receiver 1 x Power Adapter DC 24V 2 5A 4 x Plastic Cushion Feet 1 x IR Remote 1 x User Manual Note Please confirm if the product and the accessories are all included if not please contact your dealer ...

Page 7: ...rt for unit control IR IN input port for IR control signal connect with IR receiver RS232 Serial control port connect with the control device EDID Switcher 4 pin EDID DIP switchers to set EDID data 1 stands for On 0 stands for Off Refer to 4 4 EDID Management for more detials Firmware Micro USB port for firmware upgrade INPUTS HDMI input ports 8 in total connect with HDMI sources OUTPUTS SPDIF aud...

Page 8: ... HDTV to HDMI OUTPUTS with HDMI cables Step3 Connect speakers amplifiers to the AUDIO OUTPUTs with audio cables Step4 Connect the RS232 ports of control device e g a PC and AVG UHD4K 88 to enable serial control Step5 Connect the TCP IP ports of control device e g a PC and AVG UHD4K 88 to enable IP control Step6 Insert an IR receiver to the IR IN port to enable IR control Step7 Plug a DC 24V power ...

Page 9: ...n to the IR remote Figure 5 1 IR Remote Standby Enter exit standby mode INPUTS Buttons for input selection OUTPUTS Buttons for output selection I O Switch Format INPUT OUTPUT 5 2 RS232 Control 5 2 1 Installation removal of RS232 Control Software Installation Copy the control software file to the computer connected with 8x8 HDMI Matrix Switcher Removal Delete all the control software files in corre...

Page 10: ...Communication Commands 1 Case sensitive 2 in the commands are for easy recognition only and not necessary in real operations Other symbols including are parts of the commands 3 Feedbacks listed in the column Feedback Example is only for reference feedbacks may vary according to different operations 4 Dial the EDID switcher to 1111 before sending commands pertaining to software EDID management with...

Page 11: ...ON FeedbackOFF Disable command feedback on LCD monitor on the front panel default FeedbackOFF Operation Commands Undo Cancel the previous operation Undo Ok Demo Switch to the demo mode convert input and output in turn like 1B1 1B2 8B3 4B4 1B1 and so on The switching interval is 2 seconds Switch to normal mode by pressing any front panel button or sending any other command Demo Mode x All Transfer ...

Page 12: ...ilable the matrix will set it to initial EDID data EDIDM3B1 EDIDC x B y Capture the EDID data of output x and save it as No y EDID y 1 15 EDIDC3B1 EDIDExtract x y Recall No y EDID data saved through COM port to input x y 1 15 Pick up success UpgradeSoftwareEDID y Save the EDID data to No y EDID recall the EDID by sending command EDIDExtract x y Please send the EDID file Upgrade success EDIDUpgrade...

Page 13: ...se EDIDPCM1 EDIDH x B y Copy the EDID data from output x to input y If the EDID data is available and the audio part supports not only PCM format then force set it to only support PCM If the EDID data is not available it will set to initial EDID EDIDH1B1 PWON Work normally PWON STANDBY Enter standby mode Return to normal mode via front panel buttons any other command IR remote STANDBY x y Manage H...

Page 14: ...IF audio output of single output port x 9 disable the SPDIF audio output of all output ports DigitAudio OFF with Output 4 Query Commands Status x Check the input channel for output x AV 1 1 Status Check the input channel for all outputs AV 1 1 AV 8 8 9961 Return the keylock status System Unlock System Locked 9962 Check the power status PWON 9963 Check the audio format of EDID database for input x ...

Page 15: ...hips with a convenient EDID management table to facilitate effective communication between the displays and sources In factory default status Status 0000 the AVG UHD4K 88 passes through the signals directly input output devices process the signal automatically You can recall other saved EDID data by adjusting the 4 pin EDID DIP switcher or sending the corresponding RS232 commands 5 2 4 1 Via RS232...

Page 16: ...tcher status for custom EDID No 12 14 No Switcher Status EDID information Embedded EDID data 1 0001 720P 2D 5 1CH 2 0010 720P 3D 5 1CH 3 0011 720P 2D 2CH 4 0100 720P 3D 2CH 5 0101 1080P 3D 5 1CH 6 0110 1080P 2D 5 1CH 7 0111 1080P 3D 2CH 8 1000 1080P 2D 2CH 9 1001 2016P 2D 5 1CH 10 1010 2016P 2D 2CH Custom EDID data 12 1100 Customizable 13 1101 Customizable 14 1110 Customizable Note 1 EDID informat...

Page 17: ...se connect as per the following figure for LAN control Figure 5 5 Connect to LAN Step1 Connect the TCP IP port of the AVG UHD4K 88 to an Ethernet port of the PC with twisted pair Step2 Set the PC s network subnet to the same as the Matrix Switcher Please remember the PC s original network subnet setting Step3 Set the AVG UHD4K 88 s network subnet to the same as the router Step4 Set the PC s networ...

Page 18: ...ed area to control 8x8 HDMI Matrix Switcher see as below Figure 5 7 Control interface of TCPUDP 5 3 3 Control 8x8 HDMI Matrix Switcher via web based GUI The 8x8 HDMI Matrix Switcher can also be controlled via a web based GUI It allows users to interact with the 8x8 HDMI Matrix Switcher through graphical icons and visual indicators Type 192 168 0 178 in your browser it will enter the log in window ...

Page 19: ...s admin to access more configuration options than available as a user Here is a brief introduction to the interfaces 5 3 3 1 Scene Menu Type the user name admin password admin and then click LOGIN it will show the Scene menu as shown below Figure 5 9 Scene Menu All ten scenes are shown in above interface Select a scene and then click Load to recall the selected scene Click cancel to cancel the cur...

Page 20: ...responding button Buttons 1 8 at the bottom right corner allow saving and recall for overall connection status For example Step1 Select button1 in INPUT column Step2 Select button 1 in OUTPUT column If all OUTPUT ports are needed you only need to click All Step3 Choose a scene that you want to save Step4 Click Confirm to save the setting or Click Clear to clear set up 5 3 3 3 Configuration Propert...

Page 21: ...opy to enter the following GUI screen Figure 5 12 Copy EDID The EDID of the INPUT device can be gained from OUTPUT devices Step1 Select one INPUT port Step2 Select one OUTPUT port which you want to copy its EDID Step3 Click Confirm to save the setting or click Cancel to cancel operation 3 Select Audio Out to enter the following GUI screen to turn on off the Audio Output channel Return Return ...

Page 22: ...ck Status to enter the following interface to modify the name and mode of this machine this will then be displayed on the front LCD screen Figure 5 14 Status LCD 2 Select Button to enter the GUI screen to modify the names of buttons Figure 5 15 Status Button Return Return Return ...

Page 23: ...e top of the interface click Network to enter the following GUI screen to Query and configure network settings including MAC address IP address subnet mask and Gateway Figure 5 17 Network 5 Password At the top of the screen click Password to enter the following interface to Query and modify the admin or user password Return Return ...

Page 24: ...s Default 192 168 0 178 100 changeable in your browser Enter correct username and password to log in the Webserver Username admin Password admin Here is the main configuration interface of the Webserver Figure 5 19 TCP IP Configuration 5 3 5 GUI Update The GUI for the 8x8 HDMI Matrix Switcher supports online updates via address http 192 168 0 178 100 Type the username and password the same as the ...

Page 25: ...s to upgrade the device Step1 Connect the control PC to the USB port of 8x8 HDMI Matrix Switcher Step2 Reboot the AVG UHD4K 88 to enter upgrade mode Press and hold buttons 2 3 when rebooting The power indicator will keep blinking when in upgrade mode Step3 Double click the icon of the upgrade software DfuSe Demonstration see the figure below Figure 5 21 Icon of DfuSe Demonstration It will pop up t...

Page 26: ...Step4 Click Choose to load desired upgrade file dfu Step5 Click Upgrade to start Note Make sure the button Leave DFU mode is available to ensure control PC and the 8x8 HDMI Matrix Switcher is connected successfully ...

Page 27: ...J45 1 RS232 3 pin pluggable terminal block General EDID Management In built EDID data and manual EDID management Audio Signal Dolby Digital DTS DTS HD Max Resolution 4Kx2K 1080P 3D Transmission Distance 4Kx2K 60Hz 15m Power Supply DC 24V 2 5A Power Consumption 32W Full Load 2 2W Standby Dimension W H D 437 x 44 x 235 mm Weight 1 96Kg Temperature 0 50 Reference Humidity 10 90 Note AVGear recommends...

Page 28: ...6x2160 30 50 60 Hz 3840x2160 24 25 30 50 60 Hz 21 9 2560x1080 60Hz 16 9 1920x1080 1080P 3D 1600x900 1366x768 1280x720 1024x576 60Hz 16 10 1920x1200 1680x1050 1440x900 1360x768 1280x800 60Hz 4 3 1600x1200 1400x1050 1280x1204 1024x768 800x600 640x480 60Hz 7 Panel Drawing ...

Page 29: ...he input No audio output The amplifier is not able to decode HDMI audio Change amplifier Cannot control the device via front panel buttons Front panel buttons are locked Send command Unlock to unlock Cannot control the device via IR remote The battery has run out Change battery The IR remote is faulty Send it to an authorized dealer for repairing Beyond the effective range of the IR signal or not ...

Page 30: ...ate 9600 Data bit 8 Stop bit 1 Parity bit none Broken RS232 port Send it to an authorized dealer for repair Static becomes stronger when connecting the video connectors Poor grounding Check the grounding and make sure it is connected well Cannot control the device by RS232 IR remote front panel buttons The device has a previous fault Send it to an authorized dealer for repair If your problem persi...

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