AVGear AVG-UDA4 DA User Manual Download Page 15

AVG-UDA4 
 

 

8. Troubleshooting  &  Maintenance 

Problems 

Causes 

Solutions 

Color loss or no video 
signal output 

The Connection of the 
cabling may be incorrect 
or faulty 

Check whether the cables 
are connected correctly 
and in working condition. 

Failed or loose connection 

Make sure the connection 
is secure 

No Video output when 
switching 

No signal at the input / 
output end 

Check with oscilloscope or 
multimeter if there is any 
signal at the input/ output 
end.  

Failed or loose connection 

Make sure the connection 
is good 

The display doesn’t 
support the input 
resolution. 

Switch to another input 
source or enable the 
display to learn the EDID 
data of the input. 

Failed or loose power 
connection 

Check whether the cables 
are connected correctly 

Power Indicator remains 
off when powered on 

Faulty HDMI Cable 

Change for another HDMI 
cable which is in good 
working condition. 

EDID management does 
not work normally 
There is a blank screen on 
the display when switching 
 

The display does not 
support the resolution of 
the video source. 

Switch again. 

 

Manage the EDID data 
manually to make the 
resolution of the video 
source automatically 
compliant with the output 
resolution. 

Wrong connection 

Check to ensure the 
connection between the 
control device and the unit 

 

 

Static becomes stronger 
when connecting the video 
connectors 
 

Poor grounding or the 
device has a previous fault 

Check the grounding and 
make sure it is connected 
securely 

 

 

Summary of Contents for AVG-UDA4 DA

Page 1: ...Compliant with HDMI 1 4 capable of transmitting 1080p 3D 4K signals Transmits 1080p HDMI up to 15m High bandwidth 10 2Gbps HDCP compliant Auto identifies input resolution Supports EDID management automatically adopting the resolution of the first detected display from port 1 4 Intuitive indicator for connection status input HDCP compliance status Convenient online firmware update ...

Page 2: ...tion instruction only and not to be used in a maintenance capacity The functions described in this version are current as at March 2015 Any changes of functions and operational parameters will be updated in future manual versions Please refer to your dealer for the latest product details Version 1 0 1 3 15 ...

Page 3: ...ed to extreme hot or cold temperatures 3 This unit will generate heat during operation please ensure that you allow adequate ventilation to ensure reliable operation 4 Please disconnect the unit from mains power if it will be left unused for a long time 5 Please DO NOT try to open the casing of the equipment DO NOT attempt to repair the unit Opening the unit will void the warranty There are high v...

Page 4: ...nce of the AVG UDA4 3 Front Panel 3 1 Rear Panel 3 2 System Connection 4 System Applications 4 1 Usage Precautions 4 2 Connection Diagram 4 3 Connection Procedure 4 4 System Operations 5 EDID Management 5 1 Firmware Upgrade 5 2 Specifications 6 Supported Input Video Formats 6 1 Panel Drawing 7 Troubleshooting Maintenance 8 ...

Page 5: ...be automatically equalized for reliable transmission with true EDID Management The AVG UDA4 also supports convenient online updates through the USB port 1 2 Features 4 simultaneous HDMI outputs Supports Hot plugging Compliant with HDMI 1 4 capable of transmitting 1080p 3D 4K signals Transmits 1080p HDMI up to 15m High bandwidth 10 2Gbps HDCP compliant Auto identifies the input resolution Supports ...

Page 6: ...AVG UDA4 2 x Mounting ears separate from AVG UDA4 4 x Screws 4 x Plastic cushions 1 x Power Adapter DC 5V 1A 1 x User Manual Note Please confirm if the product and all accessories are all included if not please contact your dealer ...

Page 7: ...e input signal contains HDCP Blinks green when the input signal does not have HDCP Remains off when there is no input signal Output signal Indicators Illuminates green when there is HDMI b e i n g output corresponds to HDMI OUTPUT 1 4 separately FIRMWARE USB port used for firmware updates Note Output HDCP compliance status depends on the input signal When the input signal contains HDCP then the ou...

Page 8: ...omatically capture the input resolution DC 5V Power socket plug a DC 5V power adapter into this socket and tighten the screw Note a Pictures shown in this manual are for reference only different model and specifications are subject to updates of the actual product b The HDMI signals contain both the HDMI video signal and embedded audio signal PCM Dolby Digital DTS DTS HD ...

Page 9: ...s conference systems television broadcast education banking and security etc 4 2 Usage Precautions 1 The system should be installed in a clean environment with temperature and humidity maintained to within equipment specifications 2 All of the power switches plugs sockets and power cords should be insulated and safe 3 All devices should be connected before power is turned on 4 3 Connection Diagram...

Page 10: ...HDMI cable Step 2 Connect HDMI displays to the HDMI OUTPUT sockets of the AVG UDA4 with an HDMI cable Step 3 Plug a DC 5V power adapter to the power port of AVG UDA4 Note All the ports support hot plugging It s important to know that hot plugging a display may result in a tempory picture interruption at all connected output devices ...

Page 11: ...nected to output 1 4 Note If the displays connected to output 2 4 don t support 1080p signal there will be no output on the displays 5 2 Firmware Upgrade AVG UDA4 boasts a USB port for online firmware upgrades Follow these steps to upgrade firmware Step 1 Copy the latest upgrade file hex to your PC Step 2 Connect the USB ports of the AVG UDA4 and the PC via a USB cable Step 3 Double click the file...

Page 12: ...nector 1 female type A HDMI 1 4 Min Max Signal Level T M D S 2 9V 3 3V Output Impedance Differential 100Ω Video General Max data rate 10 2Gbit s Max Resolution 4Kx2K 1080P 3D 60Hz Max Pixel Clock 340MHz Gain 0dB HDCP Compliant with HDCP1 4 EDID In built EDID management General Temperature 10 40 Reference Humidity 10 90 Power DC 5V 1A Power Consumption 3 6W Max Dimension W H D 150x11x70mm Weight 0 ...

Page 13: ... 25Hz 1280 x720 50Hz 1280 x720 60Hz 1920 x 1080 25Hz 1920 x 1080 50Hz 1920 x 1080 60Hz 1920 x 1080I 25Hz 1920 x 1080I 30Hz 3840 x 2160 25Hz 3840 x 2160 30Hz 1080P 3D 60Hz Note The AVG UDA4 supports 4K 3D HDMI signals please use quality HDMI cables compliant with HDMI1 4 for better transmission when connecting 4K or 3D sources ...

Page 14: ...AVG UDA4 7 Panel Drawing ...

Page 15: ...splay to learn the EDID data of the input Failed or loose power connection Check whether the cables are connected correctly Power Indicator remains off when powered on Faulty HDMI Cable Change for another HDMI cable which is in good working condition EDID management does not work normally There is a blank screen on the display when switching The display does not support the resolution of the video...

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