AVG-HDWP70TX-IR
8. Troubleshooting & Maintenance
Problems
Causes
Solutions
Colour loss or no
video signal output
on HDMI display
The connecting
cables may not
be connected
correctly or unit
may have a fault
Check whether the cables are
connected correctly and in good
working condition.
No HDMI signal
output in the device
while local HDMI
input is in a normal
working state
Output image is
noisy
POWER indicator
doesn’t work or
respond to any
operation
Loose or failed
power cord
connection
Ensure the power cord
connection is good
Cannot control the
device with 3
rd
party
device (e.g. a PC)
through RS232 port
Wrong RS232
communication
parameters
Make sure the RS232
communication parameters are
correct set.
Static becomes
stronger when
connecting the video
connectors
Poor grounding
Check the grounding and make
sure it is connected well.
Cannot be controlled
through RS232 port or
front panel buttons
The unit may
have a previous
fault
Send it to an authorized
dealer for repair.
If your problem persists after following the above troubleshooting steps, seek
further help from your authorized dealer.
