AVG IDENTITY PROTECTION User Manual Download Page 8 | Manualshive

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AVG IDENTITY PROTECTION User Manual Download Page 8

8

AVG Identity Protection © 2009 C opyright AVG Technologies C Z, s.r.o. All rights reserved.

3.5. Customer Information

In the

Customer Information

dialog you can fill in your e-mail address (

providing this

information is optional

) that serves only for the purpose of faster communication with

AVG technical support team and will not be used for marketing purposes neither in any
other way.

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Summary of Contents for IDENTITY PROTECTION

Page 1: ...ght AVG Technologies CZ s r o All rights reserved Document revision 85 3 5 10 2009 Copyright AVG Technologies CZ s r o All rights reserved All other trademarks are the property of their respective owners AVG Identity Protection User Manual ...

Page 2: ...allation Language 6 3 3 Installation Launch 7 3 4 License Agreement 8 3 5 Customer Information 9 3 6 Destination Folder 10 3 7 Installation Ready 11 3 8 Installation Completed 12 4 Access to User Interface 13 5 User Interface 13 5 1 Status Tab 15 5 2 Settings Tab 15 5 2 1 Options 15 5 2 2 Quarantined 15 5 2 3 Allowed 22 5 3 Advanced Tab 22 5 3 1 Monitored 22 5 3 2 Activity 27 6 FAQ and Technical S...

Page 3: ...ots and blocks suspicious behavior on a continuous basis and protects your computer from all new malware AVG Identity Protection is an anti malware application that protects you from all kinds of malware spyware bots identity theft using behavioral technologies and provide zero day protection for new viruses As malware gets sophisticated and comes in a form of normal programs that can open up your...

Page 4: ...pyright AVG Technologies CZ s r o All rights reserved 2 Installation Requirements In the chart bellow find an overview of supported operating systems and respective minimum hardware requirements for AVG Identity Protection installation ...

Page 5: ...d disk you can launch the installation process The installation is a sequence of dialog windows with a brief description of what do at each step In the following we offer an explanation for each dialog window 3 2 Installation Language Having executed the AVG Identity Protection installation file you will be invited to select the setup language This selection only applies to the installation proces...

Page 6: ...chnologies CZ s r o All rights reserved 3 3 Installation Launch The installation process starts with the Welcome to the AVG Setup Program window This dialog does not require any intervention Please press the Next button to continue to the next step ...

Page 7: ...ense agreement Please read it carefully and confirm that you have read understood and accept the agreement by marking the I accept the terms in the license agreement check box and pressing the Next button If you do not agree with the license agreement I do not accept the terms in the license agreement and press the Next button the installation process of AVG Identity Protection will be terminated ...

Page 8: ...5 Customer Information In the Customer Information dialog you can fill in your e mail address providing this information is optional that serves only for the purpose of faster communication with AVG technical support team and will not be used for marketing purposes neither in any other way ...

Page 9: ...ecify the location where AVG Identity Protection should be installed By default main_product_name_in_text will be installed to the program files folder located on drive C If you want to change this location use the Change button to display the drive structure and select the respective folder Press the Next button to confirm and to continue to the next step ...

Page 10: ...chnologies CZ s r o All rights reserved 3 7 Installation Ready At this point the installation is ready to be launched To start the installation process please press the Install button Next you can follow the installation progress in this very dialog ...

Page 11: ... dialog does not require any further intervention Please wait for a moment Once the installation is finished you will be automatically redirected to the following step 3 8 Installation Completed Your AVG Identity Protection installation is now completed and configured for optimum performance ...

Page 12: ...rved 4 Access to User Interface The AVG Identity Protection is accessible in several ways double click the AVG Identity Protection icon on the system tray from the menu Start All Programs AVG 8 5 Identity Protection Control Center AVG Identity Protection opens with this user interface ...

Page 13: ...tus tab Settings tab Advanced tab 5 1 Status Tab The Status tab is graphically divided into several sections AVG IDP switch on off and license info The upper part of the dialog window informs you whether your AVG Identity Protection is currently running or switched off Protection Enabled Protection Disabled AVG Identity Protection is launched automatically immediately after the ...

Page 14: ...ct you neither to warn you in any way In the same section of the dialog window you can also find information on the currently used license and its expiration date There are two control buttons available Get License Now if you have first installed the trial version of AVG Identity Protection valid for 15 days only and you have decided to purchase the full version now press the Get License Now butto...

Page 15: ...esses that are currently running within your system Behaviors Monitored provides the number of those processes that AVG Identity Protection considers potentially dangerous and watches their behavior Values of specific items will change in time and also depending on your work with your computer Information Center Within this section you will be able to read current information news and warnings rel...

Page 16: ...cted Automatically quarantine detected threats off by default mark this item if you wish all applications detected as possible malware to be automatically and immediately moved to quarantine Keeping the default settings when a threat is detected you will be asked whether it should be moved to quarantine to make sure no applications you want to run are removed Prompt to save your work before remova...

Page 17: ...icators off by default the item refers to the number of processes watched by the AVG Identity Protection application The list of those processes is displayed on the Advanced tab Mark this item to decrease the amount of information provided to the necessary minimum Language selection In the Language selection section you can choose a language of the application from the drop down menu At the moment...

Page 18: ...her detects dangerous behavioral patterns of running processes Get Help Online opens you web browser on AVG website at www avg com on a page with a contact form addressing AVG technical sales support teams for details please see chapter FAQ and Technical Support 5 2 2 Quarantined The Quarantine tab displays a list of processes that were detected by AVG Identity Protection as malware and therefore ...

Page 19: ...leted processes number of removed registry keys name of the terminated process exact location of the file Control buttons There are three control buttons accessible within the dialog Submit it might happen that AVG Identity Protection detects a new kind of malware on your computer If so it would be very useful to send information on this detection to AVG Labs This way you help to increase the secu...

Page 20: ...prompted You can restore several processes at the same time The respective process will be deleted from the quarantine and launched again in some case or a computer restart might be required 5 2 3 Allowed The Allowed tab offers a list of allowed processes i e processes that you consider absolutely safe and would like them to be allowed to run on your computer despite the fact AVG Identity Protecti...

Page 21: ...utomatically added to the list of allowed processes The list provides the following information on each process Level graphical identification of the respective process severity on a four levels scale o safe o low risk o medium risk o critical risk File full name of the application Date date and time th application was assigned as safe User name of the user that has assigned the respective applica...

Page 22: ...nclude any personally sensitive data To submit a suspicious file to AVG Labs please mark the check box next to the respective malware detected and press the Submit button You can even select and submit several processes at the same time Add if you want to add an item to the list of allowed processes manually press this button to open the tree structure of your computer and look the respective appl...

Page 23: ... computer On the Advanced Monitored tab you can find on overview of all these applications so called list of monitored processes The list provides the following information on each process Level graphical identification of the respective process severity on a four levels scale o safe o low risk o medium risk o critical risk PID numerical identification of the respective file ...

Page 24: ...x next to the process name and press the Stop process button The process is stoped and can only be restored after your computer restart Quarantine if you see a process in the list that you consider malicious even though AVG Identity Protection has evaluated it as safe you can add it manually to the list of quarantines processes The process will be deleted from its current location in the file syst...

Page 25: ...un all events referring to AVG Identity Protection work e g protection enabling disabling Events regarding malware detection critical events malware was detected in your computer Unknown events potentially dangerous events e g installation of some uncertified drivers Trusted events absolutely safe and trusted events e g certified software installation If you need more information on a specific eve...

Page 26: ...otection 2009 Copyright AVG Technologies CZ s r o All rights reserved Control buttons There is only one single control button within this dialog Remove All press the button to delete the entire list of logged activities ...

Page 27: ...ly from the AVG Identity Protection application Settings tab the Get help online button from the AVG website at www avg com following the Support link Sales support With questions and issues that do not relate with technical aspects of AVG Identity Protection e g license numbers information license upgrades and renewals payment and registration best AVG edition selection AVG edition cross upgrade ...

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