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7.
Troubleshooting Guide
You can solve many common appliance problems easily, saving you the cost of a possible
service call. Try the suggestions below to see if you can solve the problem before calling the
servicer.
To contact out Authorized Service Center:
AGI SERVICE
450.963.1303/1.888.6512534
Problem
Possible cause
Appliance does not operate.
Not plugged in.
The appliance is turned off.
Tripped circuit breaker or blown fuse.
Appliance is not cold enough.
Check the temperature control setting.
External environment may require a higher setting.
The door is opened too often.
The door is not closed completely.
The door gasket does not seal properly.
Turns on and off frequently.
The room temperature is higher than normal.
A large amount of contents has been added to the appliance.
The door is opened too often.
The door is not closed completely.
The temperature control is not set correctly.
The door gasket does not seal properly.
The light does not work.
Not plugged in.
Tripped circuit breaker or blown fuse.
The bulb has burned out.
The light button is OFF. Or
Energy conservation button
is on.
Vibrations.
Check to be sure the appliance is level.
The appliance seems to make
too much noise.
The rattling noise may come from the flow of
the refrigerant, which is normal.
As each cycle ends, you may hear gurgling
sounds caused by the flow of refrigerant in
your appliance.
Contraction and expansion of the inside walls
may cause popping and crackling noises.
The appliance is not level.
The door will not close
properly.
The appliance is not level.
The door was reversed and not properly re-installed.
The gasket is dirty.
The shelves are out of position.
