AVG 8.5 EMAIL SERVER EDITION - V 85.4 User Manual Download Page 4 | Manualshive

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AVG 8.5 Email Server Edition © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.

1.

Introduction

This user manual provides comprehensive documentation for AVG 8.5 Email
Server Edition.

Congratulations on your purchase of AVG 8.5 Email Server Edition!

AVG 8.5 Email Server Edition is one of a range of award winning AVG products
designed to provide you with peace of mind and total security for your PC. As with
all AVG products AVG 8.5 Email Server Edition has been completely re-designed,
from the ground up, to deliver AVG’s renowned and accredited security protection in
a new, more user friendly and efficient way.

AVG has been designed and developed to protect your computing and networking
activity. Enjoy the experience of full protection from AVG.

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Summary of Contents for 8.5 EMAIL SERVER EDITION - V 85.4

Page 1: ...e the property of their respective owners This product uses RSA Data Security Inc MD5 Message Digest Algorithm Copyright C 1991 2 RSA Data Security Inc Created 1991 This product uses code from C SaCzech library Copyright c 1996 2001 Jaromir Dolecek dolecek ics muni cz This product uses compression library zlib Copyright c 1995 2002 Jean loup Gailly and Mark Adler AVG 8 5 Email Server Edition User ...

Page 2: ...tem Status 8 3 4 Select Installation Type 9 3 5 Activate AVG 10 3 6 Custom Installation Destination Folder 11 3 7 Custom Installation Component Selection 12 3 8 Custom Installation DataCenter 13 3 9 Setup Summary 13 3 10 Installing 13 3 11 Installation Complete 14 4 AVG E mail Servers Installation Options 14 4 1 Installation Launch 14 4 2 License Agreement 14 4 3 Location 15 4 4 Start Copying File...

Page 3: ...Online Monitoring 27 6 2 2 Event Log 31 7 AVG for Kerio MailServer 31 7 1 Configuration 31 7 1 1 Antivirus 31 7 1 2 Attachment Filter 37 8 Anti Spam Configuration 37 8 1 Anti Spam Interface 38 8 2 Anti Spam Principles 38 8 3 Anti Spam Settings 38 8 3 1 Anti Spam Training Wizard 38 8 3 2 Select Folder with Messages 38 8 3 3 Message filtering options 44 8 4 Performance 45 8 5 RBL 46 8 6 Whitelist 47...

Page 4: ...er Edition is one of a range of award winning AVG products designed to provide you with peace of mind and total security for your PC As with all AVG products AVG 8 5 Email Server Edition has been completely re designed from the ground up to deliver AVG s renowned and accredited security protection in a new more user friendly and efficient way AVG has been designed and developed to protect your com...

Page 5: ...The following e mail servers are supported MS Exchange 2000 Server with Service Pack 1 or higher version Note for Exchange 2000 Server Service Pack 1 or higher needs to be applied before you can use the AVG engine AVG for MS Exchange 2000 2003 Server uses the VSAPI 2 0 or 2 5 with Exchange 2003 Server application interface which is covered in this Service Pack MS Exchange 2003 Server version MS Ex...

Page 6: ...tart menu Start All Programs AVG Uninstall AVG 2 5 MS Exchange Service Packs Since AVG for MS Exchange 2000 2003 Server uses the VSAPI 2 0 2 5 virus scanning interface you must have the Service Pack 1 or higher for MS Exchange 2000 Server applied on your system Follow the link below to get the latest Service Pack for MS Exchange 2000 Server Service Pack for MS Exchange 2000 Server http www microso...

Page 7: ... the installation The sales number can be found on the CD packaging If you purchased your copy of AVG on line your license number will have been delivered to you via e mail Once you have downloaded and saved the installation file on your hard disk you can launch the installation process The installation is a sequence of dialog windows with a brief description of what do at each step In the followi...

Page 8: ...e Accept button If you do not agree with the license agreement press the Don t accept button and the installation process will be terminated immediately 3 3 Checking System Status Having confirmed the license agreement you will be redirected to the Checking System Status dialog This dialog does not require any intervention your system is being checked before the AVG installation can start Please w...

Page 9: ...the Activate your AVG License dialog you have to fill in your registration data Type in your name User Name field and the name of your organization Company Name field Then enter your license sales number into the License Number text field The license number will be in the confirmation email that you received after purchasing your AVG on line You must type in the number exactly as shown If the digi...

Page 10: ...der The Destination folder dialog allows you to specify the location where AVG should be installed By default AVG will be installed to the program files folder located on drive C If you want to change this location use the Browse button to display the drive structure and select the respective folder Press the Next button to confirm ...

Page 11: ...ithin the Component Selection dialog Remote Control Communication Library if you intend to connect AVG to an AVG DataCenter AVG Network Editions then you need to select this option Note Not all e mail servers can be managed remotely Additional Installed Languages you can define which language s AVG should be installed in Check the Additional installed languages item and then select the desired lan...

Page 12: ...All rights reserved Continue by pressing the Next button 3 8 Custom Installation DataCenter If you selected the Remote Control Communication Library module during module selection then in this screen you can define the connection string for connecting to your AVG DataCenter ...

Page 13: ...the information 3 10 Installing The Installing dialog shows the progress of the installation process and does not require any intervention Please wait until the installation is complete then you will be redirected to the Installation Complete dialog 3 11 Installation Complete The Installation Complete dialog is the last step of the AVG installation process AVG is now installed on your computer and...

Page 14: ...Click on the Next button to continue to the next dialog 4 2 License Agreement This dialog provides the full wording of the AVG license agreement Please read it carefully and confirm that you have read understood and accept the agreement by pressing the Yes button If you do not agree with the license agreement press the No button and the installation process will be terminated immediately 4 3 Locat...

Page 15: ...estarting the Store Service During the installation process or after closing the setup dialog you will be prompted to restart the Exchange Server Store service Press the Yes button to restart the Store service with all AVG for MS Exchange components included Note Restarting the service will make your server unreachable for some time You should warn your users before restarting the service because ...

Page 16: ...utton in the Installation Finished window to close the setup dialog After the installation AVG Basic Configuration Wizard will be launched automatically and in a few steps will lead you through the AVG 8 5 Email Server Edition elementary configuration Despite the fact the AVG configuration is accessible any time during AVG run we deeply recommend to use this option and set up the basic configurati...

Page 17: ...aunch it 5 1 1 Status To view the status or configuration of AVG you need to launch the AVG for Exchange administration application first It is located under the installation directory by default C AVG4ES2K Navigate to this directory and launch avg4es2kadm exe A new window will open with information window showing various data to be overviewed The information displayed in the window include server...

Page 18: ... 5 1 2 VSAPI 2 0 Virus Scanning API 2 5 VSAPI 2 5 as provided in MS Exchange 2003 Server allows deletion of infected messages This feature can be set up in the Properties dialog see below 5 1 3 General Properties The AVG for Exchange 2007 Server configuration window can be opened by clicking the Properties button The AVG for Exchange Properties configuration window consists of two tabs You can cha...

Page 19: ...f an item rises if a client tries to use it so the precedence of the item changes according to users activity Scan RTF you can specify here whether the RTF file type should be scanned or not Scanning Threads the scanning process is threaded by default to increase the overall scanning performance by a certain level of parallelism You can change the threads count here The default number of threads i...

Page 20: ... on additional VSAPI 2 5 features in Exchange 2003 Server application Note The scanning behavior is controlled from the AVG Application From the application s main menu select Tools Advanced Settings See the E mail Scanner chapter 5 1 4 Diagnostics Logging On this tab you can define the virus scanning logging frequency and general behavior here Several fields are preset on the Diagnostics Logging ...

Page 21: ...tion window should be refreshed 5 2 Server Monitoring 5 2 1 Online Monitoring In the AVG for Exchange Server information window Refer to the Configuration Status section to see how to get there there are several fields displayed The first four items provide general information on the server and AVG for Exchange 2007 Server status Server server name Version version of AVG for Exchange 2007 Server K...

Page 22: ...ner Files scanned total number of files scanned by the virus scanner Folders Scanned in Background total number of folders processed by background scanning Messages Cleaned total number of top level messages cleaned by the virus scanner Messages Processed cumulative value of the total number of top level messages processed by the virus scanner Messages Scanned in Background total number of message...

Page 23: ...in window select the particular server There is the AVG for Exchange branch in the server s sub tree Selecting this branch will open the information window showing various data to be overviewed The information displayed in the window include server name application version database version kernel version and the total time of program run since the last restart Also items informing about anti virus...

Page 24: ...e the whole body of the message is overwritten with a note saying a virus was found inside this message Virus Scanning API 2 5 VSAPI 2 5 as provided in MS Exchange 2003 Server also allows deletion of infected messages This feature can be set up in AVG for MS Exchange 2000 2003 Server configuration dialog 6 1 3 General Properties The AVG for Exchange 2000 2003 Server configuration window can be ope...

Page 25: ... unless all the higher priority ones most frequently supplied on demand in the queue have been scanned However the priority of an item rises if a client tries to use it so the precedence of the item changes according to users activity Scan RTF you can specify here whether the RTF file type should be scanned or not Scanning Threads the scanning process is threaded by default to increase the overall...

Page 26: ... http support microsoft com default aspx scid kb en us 823166 for information on additional VSAPI 2 5 features in Exchange 2003 Server application Note The scanning behavior is controlled from the AVG E Mail Server Application From the application s main menu select Tools Advanced Settings See the E mail Scanner chapter 6 1 4 Diagnostics Logging On this tab you can define the virus scanning loggin...

Page 27: ...window should be refreshed 6 2 Server Monitoring 6 2 1 Online Monitoring In the AVG for MS Exchange 2000 2003 Server information window Refer to the Configuration Status section to see how to get there there are several fields displayed The first four items provide general information on the server and AVG for Exchange 2000 2003 Server status Server server name Version version of AVG for Exchange ...

Page 28: ...the virus scanner Files Quarantined sec rate at which separate files are put into quarantine by the virus scanner Folders Scanned in Background total number of folders processed by background scanning Messages Cleaned total number of top level messages cleaned by the virus scanner Messages Cleaned sec rate at which top level messages are cleaned by the virus scanner Messages Quarantined total numb...

Page 29: ...itoring of AVG for MS Exchange 2000 2003 Server you can also setup the virus scanner related events logging within the Event Log Available events cover many issues such as program libraries loading notes virus found events troubleshooting warnings etc You can set up the logging level of Exchange VSAPI 2 0 2 5 in the Exchange System Manager s main window as shown in the Configuration Diagnostics Lo...

Page 30: ... the MSExchangeIS System folder From the opened Categories list select the Virus Scanning item and choose the desired logging level for the operating system Event Log component The following levels are offered o None o Minimum o Medium o Maximum Note You will find the complete description of the VSAPI 2 0 2 5 events on this link http support microsoft com default aspx scid kb EN US 294336 ...

Page 31: ...ion In order to activate e mail protection of Kerio MailServer by the AVG scanning engine launch the Kerio Administration Console application In the control tree on the left side of the application window choose the Content Filter sub branch in the Configuration branch Clicking the Content Filter item will display a dialog with three items Spam Filter Antivirus see section Antivirus Attachment Fil...

Page 32: ...tion to be carried out when a virus is detected in a message or when a message is filtered by an attachment filter o Discard the message when selected the infected or filtered message will be deleted o Deliver the message with the malicious code removed when selected the message will be delivered to the recipient but without the possibly harmful attachment o Forward the original message to adminis...

Page 33: ...achment will be delivered unchecked The user will be warned that the message may still contain viruses o Reject the message as if it was virus the system will react the same way as when a virus was detected i e the message will be delivered without any attachment or rejected This option is safe but sending password protected archives will be virtually impossible Note The scanning behavior is contr...

Page 34: ...ionally you can change the following settings Send a warning to sender that the attachment was not delivered The sender will receive a warning from Kerio MailServer that he she has sent a message with a virus or blocked attachment Forward the original message to administrator address The message will be forwarded as it is with the infected or forbidden attachment to a defined email address regardl...

Page 35: ...he item from attachment filtering Content an extension to be filtered can be specified here You can use operation system wildcards here for example the string doc stands for any file with the doc extension and any other extension following Action define action to be performed with the particular attachment Possible actions are Accept accept the attachment and Block block the attachment as defined ...

Page 36: ...mail message contains an attachment where field you can select the type of attachment File name or MIME type You can also choose a particular extension from the offered extensions list or you can type the extension wildcard directly In the Then field you can decide whether to block the defined attachment or accept it ...

Page 37: ...left menu It contains a brief information about the functionality of the server component information on its current status Anti Spam Server for MS Exchange component is active and some statistics You can reset the statistics by clicking on the Reset statistic values reference The working buttons are as follows Settings use this button to open Anti Spam settings Back press this button to return to...

Page 38: ...ruses or offensive content Anti Spam checks all incoming e mail messages and marks unwanted e mails as SPAM It uses several analyzing methods to process each e mail message offering maximum possible protection against unwanted e mail messages 8 3 Anti Spam Settings In the Anti Spam basic settings dialog you can check the Turn on Anti Spam protection checkbox to allow forbid the anti spam scanning ...

Page 39: ...are likely to be caught as well Value 1 59 Very aggressive configuration Non spam e mail messages are as likely to be caught as real spam messages This threshold range is not recommended for normal use Value 0 In this mode you will only receive e mail messages from senders in your Whitelist Any other e mail messages will be considered as spam This threshold range is not recommended for normal use ...

Page 40: ...hat you know the location of your e mail client message folders Then select Folder with EML files which will enable you to locate the desired folder in the next step For faster and easier training process it is a good idea to sort the e mails in the folders beforehand so that the folder you will use for training contains only the training messages either wanted or unwanted However it is not necess...

Page 41: ...ialog In the Folders contain drop down menu set one of the two options whether the selected folder contains wanted HAM or unsolicited SPAM messages Please note that you will be able to filter the messages in the next step so the folder does not have to contain only training e mails You can also remove unwanted selected folders from the list by clicking the Remove folder button When done click Next...

Page 42: ...ptions whether the selected folder contains wanted HAM or unsolicited SPAM messages Please note that you will be able to filter the messages in the next step so the folder does not have to contain only training e mails A navigation tree of the selected e mail client is already displayed in the main section of the dialog Please locate the desired folder in the tree and highlight it with your mouse ...

Page 43: ...lect the Ask for each message option For more advanced filtering select the Use filter option You can fill in a word name part of a word or phrase to be searched for in the e mail subject and or the sender s field All messages matching exactly the entered criteria will be used for the training without further prompting Attention When you fill in both text fields addresses that match just one of th...

Page 44: ... Only training data will be used for identification This mode is not recommended for common use unless the computer hardware is really poor High performance this mode will consume large amount of memory During the scanning process to identify spam the following features will be used rules and spam database cache basic and advanced rules spammer IP addresses and spammer databases The Enable on line...

Page 45: ...se of known spam senders When this feature is switched on all e mail messages will be verified against the RBL server database and marked as spam if identical to any of the database entries The RBL servers databases contain the latest up to the minute spam fingerprints to provide the very best and most accurate spam detection This feature is especially useful for users who receive large amounts of...

Page 46: ...item opens a dialog with a global list of approved sender e mail addresses and domain names whose messages will never be marked as spam In the editing interface you can compile a list of senders that you are sure will never send you unwanted messages spam You can also compile a list of full domain names e g avg com that you know do not generate spam messages Once you have such a list of senders an...

Page 47: ...tain only one item address domain name per line Export if you decide to export the records for some purpose you can do so by pressing this button All records will be saved to a plain text file 8 7 Blacklist The Blacklist item opens a dialog with a global list of blocked sender e mail addresses and domain names whose messages will always be marked as spam In the editing interface you can compile a ...

Page 48: ...some purpose you can do so by pressing this button All records will be saved to a plain text file 8 8 Advanced Settings Typically it is recommended to keep the default settings and only change them if you have a valid reason to do so Any changes to configuration should only be done by expert users If you still believe you need to change the Anti Spam configuration at the very advanced level please...

Page 49: ...mail messages and whether all e mails should be certified or only e mails with attachments e mail virus free certification is not supported in HTML RTF format Additionally you can choose if you want AVG to modify the subject for messages that contain potential viruses Tick the Modify subject of virus infected messages checkbox and change the text respectively default value is VIRUS Scanning proper...

Page 50: ...ntaining files and or files with hidden extension detected as an attachment of the scanned e mail message If such a message is identified during scanning define whether the detected infectious object should be moved to the Virus Vault 9 1 Certification In the Certification dialog you can specify exactly what text the certification note should contain and in what language This should be specified s...

Page 51: ...tched off If you decide to activate it all e mail message attachments detected as infectious or potentially dangerous will be removed automatically If you want to define specific types of attachments that should be removed select the respective option Remove all executable files all exe files will be deleted Remove all documents all doc files will be deleted Remove files with these comma separated...

Page 52: ...t Should you have any problems with your AVG either business or technical please refer to the FAQ section of the AVG website at www avg com If you do not succeed in finding help this way contact the technical support department by email Please use the contact form accessible from the system menu via Help Get help online ...

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