September 2012
The picture on the presentation screen is blurry or distorted.
1.
If your camera has Auto Focus, press the Auto Focus button on your unit's control panel.
2.
If your camera has Manual Focus, adjust the focus ring located under the document camera's
lens.
3.
Check your projector's focus adjustment.
4.
Reset your document camera to default by pressing Menu > Default > Yes > Enter.
5.
Unplug and plug back in after slowly counting to ten.
There are distorted lines running across the presentation screen.
1.
Reset your camera's display mode, press Menu > Settings > Mode > High Frame > Enter.
Then return to Menu, select Default > Yes.
2.
Unplug and plug back in after slowly counting to ten.
The AverVision Software cannot detect the document camera.
(USB only, not VGA)
1.
Restart the computer.
2.
Make sure your USB cable is connected.
3.
Try a different USB port.
4.
Try a different USB cable.
5.
Make sure you have the most currently updated software. See the
6.
Try the Flash plugin with SMART Notebook software.
http://www.mpsaz.org/edtech/tutorials/doccamera/files/aver_flash_directions2.pdf
