5
Installation
Please refer to following suggestion to install the PTC500 in a proper position.
Teacher Mode
Install height range (from floor):
2 ~ 3m;
2.4m
is suggested.
Distance range to podium:
4~15m;
8m
Position:
Center of class room.
Page 1: ...PTC500 User Manual ...
Page 2: ...here is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one of the following measures Reorient or relocate the receiving antenna Increase the separation between the equi...
Page 3: ...ed by AVer Information Inc Other trademarks used herein for description purpose only belong to each of their companies COPYRIGHT 2017 AVer Information Inc All rights reserved All rights of this object belong to AVer Information Inc Reproduced or transmitted in any form or by any means without the prior written permission of AVer Information Inc is prohibited All information or specifications are s...
Page 4: ...2 Remote Controller 3 INSTALLATION 4 Device Connections 4 Installation 5 Teacher Mode 5 Student Mode 6 RS232 Pin Definition 7 OSD TREE MAP 8 Main 8 Tracking 9 Camera 9 Camera ID 10 DHCP 10 Static IP 10 PTZ Camera 11 Video Format 14 Advanced Setting 15 Preset 15 Language 17 ...
Page 5: ...ke a Connection with iPad 21 USING IPAD TO SETUP PTC500 24 Teacher Mode 24 Setup Preset Setting 25 Setup Tracking Zone 27 Setup Shield Zone 29 Student Mode 31 Setup Preset Setting 32 Setup Tracking Zone 35 Setup Shield Zone 37 Setup Front Side Student Height 39 Setup Rear Side Student Height 39 Change Camera Password 40 Function Table 41 FAQ 48 ...
Page 6: ...o use and suitable for classroom meeting room and any lecture or course environment Package Contents The following items are included in the package Please check if each item is available and confirm if there are damage before using Note 1 Do not disassemble or modify the items by yourself Contact the dealer for help when the items is failed to work 2 Store the items in a dry place away from moist...
Page 7: ...ew 1 2 3 4 5 6 7 8 9 10 1 PTZ camera 6 3G SDI 1 port PTZ view 2 Panoramic camera 7 HDMI port PTZ view 3 Power indicator 8 Video in port 4 RJ 45 port 9 RS 232 port 5 3G SDI 2 port Panoramic view 10 Power jack Dimension ...
Page 8: ...vailable Before you use remote please press channel 1 first 2 Enter 3 Camera direction control 4 White balance 5 OSD menu 6 Back light control 7 Zoom in out 8 Exposure compensation 9 Back to zero position home preset 10 Specifies tracking Not available yet 11 Number buttons 12 Profile 13 Preset ...
Page 9: ...4 INSTALLATION Device Connections ...
Page 10: ...se refer to following suggestion to install the PTC500 in a proper position Teacher Mode Install height range from floor 2 3m 2 4m is suggested Distance range to podium 4 15m 8m is suggested Position Center of class room ...
Page 11: ...tudent mode is only available on AcuControl app Install height range from floor 2 3m 2 4m is suggested Position Upper left or right of blackboard Make sure the view range includes all students Class room size Up to 15m x 8m ...
Page 12: ...7 RS232 Pin Definition Pin Definition 1 RS232_DTR 2 RS232_DSR 3 N C 4 RS232_TXD 5 GND 6 RS232_RXD ...
Page 13: ...election and use to confirm the selection Press button can back to previous level of menu 1 Blue text indicates the current selection 2 means has sub menu or value selection 3 Sub menu 4 Column for enter value or value selections Main Tracking On Camera Video Format Preset Advanced Setting Language Profile Factory Default Information ...
Page 14: ...ble auto tracking select Off Tracking On Camera Video Format Advanced Setting Preset Language Profile Factory Default Information Camera In the section users can change camera ID network setting and adjust parameter of camera settings Tracking On Camera Video Format Advanced Setting Preset Language Profile Factory Default Information On Off Camera ID DHCP Static IP PTZ Camera ...
Page 15: ...g Preset Language Profile Factory Default Information Static IP To setup network as a static IP select Camera Static IP Please set DHCP off before the Static IP setting Tracking On Camera Video Format Advanced Setting Preset Language Profile Factory Default Information Camera ID DHCP Static IP PTZ Camera PTC 500 Camera ID DHCP Static IP PTZ Camera DHCP10 1 0 1 ON Camera ID DHCP Static IP PTZ Camer...
Page 16: ...ge Profile Factory Default Information Camera Mode Full Auto Full Auto Shutter Priority Iris Priority Manual White Balance Shading Correction Pan Tile Speed Zoom Speed Digital Zoom Limit PTZ Zoom Focus Power Up Frequency Contrast Saturation Sharpness NosieReduction 1 Low 12 Off Home Auto 2 5 Medium Medium Camera ID DHCP Static IP PTZ Camera ...
Page 17: ...y Contrast Saturation Sharpness NosieReduction 1 Low 12 Off Home Auto 2 5 Medium Medium Full Auto Shutter Priority Iris Priority Manual Slow Shutter Maximum Gain Back Light compens Exposure Off 24dB Off 0 Speed Maximum Gain Exposure 1 30 24dB 0 Slow Shutter Iris Maximum Gain Exposure Off F6 8 24dB 0 Maximum Gain Speed Iris 24dB 1 30 F6 8 Full Auto Shutter Priority Iris Priority Manual Full Auto Sh...
Page 18: ...ode Full Auto Full Auto Shutter Priority Iris Priority Manual White Balance Shading Correction Pan Tile Speed Zoom Speed Digital Zoom Limit PTZ Zoom Focus Power Up Frequency Contrast Saturation Sharpness NosieReduction 1 Low 12 Off Home Auto 2 5 Medium Medium Mode Auto Auto One Push Manual 6247 ...
Page 19: ...o Format Advanced Setting Preset Language Profile Factory Default Information Camera Mode Full Auto Full Auto Shutter Priority Iris Priority Manual White Balance Shading Correction Pan Tile Speed Zoom Speed Digital Zoom Limit PTZ Zoom Focus Power Up Frequency Contrast Saturation Sharpness NosieReduction 1 Low 12 Off Home Auto 2 5 Medium Medium Upper Left Upper Right Bottom Left Bottom Right Off Of...
Page 20: ... and zoom distance 3 Press bottom Preset Set and use arrow key to assign a preset number and press enter button on remote controller Tip Shortcut of setting a preset location as following Press P button press press number you want to set ex 1 and press enter Tracking On Camera Video Format Advanced Setting Preset Language Profile Factory Default Information To call a preset location Press bottom P...
Page 21: ...on more than the illustration The photo shows the minimum request If target proportion is smaller than the photo it may cause the tracking failure 2 2 When PTC500 starts to track the target proportion in the screen will be defined by preset1 setting Student Mode 1 Please adjust view of preset1 as panoramic view 2 Please adjust optical zoom to the minimum level panoramic view ...
Page 22: ...5 profiles To set the profile go to OSD menu Set and use arrow key to assign a number and press enter button To call the profile go to OSD menu Apply and use arrow key to call an assigned number and press enter button Tracking On Camera Video Format Advanced Setting Preset Language Profile Factory Default Information English 繁體中文 簡体中文 日本語 Deutsch Francais Espanol Set Apply default default ...
Page 23: ...vanced Setting Preset Language Profile Factory Default Information Information To check out information on the PTC 500 ex FW version Go to OSD menu Information Tracking On Camera Video Format Advanced Setting Preset Language Profile Factory Default Information Yes No Camera ID Serial Number Firmware Version IP Address PTC500 0000 0 0 0002 12 10 1 0 1 ...
Page 24: ...he First Time Use Setup IP Address Setup IP address of PTC500 for a connection with iPad There are two ways to setup IP address of PTC500 Please follow the steps below to setup the IP address Dynamic IP Address DHCP Get IP address from your local DHCP server 1 After starting up press button on remote control to call out OSD menu 2 Use and buttons to select the Camera DHCP DHCP On then press or ent...
Page 25: ...00 1 After starting up press button on remote control to call out OSD menu 2 Turn the DHCP off first Go to Camera DHCP DHCP Off then press or enter button to confirm the selection The menu selection will switch to Static IP when DHCP off is applied 3 Use Enter button and on screen keyboard to setup the IP Gateway Mask and DNS ...
Page 26: ... or advance models 2 Run AcuControl on the iPad Then select Add Camera 3 Enter the following information Client Name Give a name of the camera for user to recognize on camera list Camera ID The camera ID is shown on information section of PTC500 setup menu IP Enter the IP address of PTC500 The IP address can be found on Information section of PTC500 setup menu Port Enter the port for communicating...
Page 27: ... After entering all information select OK to add a camera User should see the camera is shown on camera list 5 Select the camera from the camera list and select Connect to make a connection with the camera ...
Page 28: ...view of PTC500 on screen In view screen user can use on screen control panel to move camera view zoom in out and switch camera view between PTZ camera and panoramic camera view 7 For detail of using iPad to setup PTC500 refer to Using iPad to Setup PTC500 chapter ...
Page 29: ...llowing Teacher Mode Before setting please make sure your iPad and PTC500 are connected Refer to Make a Connection with iPad section 1 Connecting to PTC500 through AcuControl app Refer to Make a Connection with iPad section 2 Before starting to setup PTC500 please turn off the tracking function Select settings Tracking setting Teacher Tracking off 3 After completely all settings remember to turn o...
Page 30: ...in preset1 Set the person proportion more than the illustration The photo shows the minimum request If target proportion is smaller than the photo it may cause the tracking failure 2 When PTC500 starts to track the target proportion in the screen will be defined by preset1 setting 1 Select settings Preset setting 2 Select Save preset to setup preset position ...
Page 31: ... select Save Enter the number 1 255 of preset position and select OK to save Total are 255 preset positions can be set 4 After setting preset back to Preset Settings screen and select Call preset to check preset position Select preset number ex preset 1 preset 25 etc to view preset positon view ...
Page 32: ...d PTC500 will be triggered to track If tracking zone doesn t setup then all the panoramic view will be the default active zone Note The screen of tracking zone setting is based on panoramic camera view 1 Select settings Tracking setting Teacher Select tracking zone 1 grid ...
Page 33: ...28 2 In Select tracking zone screen select the area that wants to be tracking a blue frame will show on screen User can select Preview to see the view of the camera 3 Select Save to save the setting ...
Page 34: ... doesn t want camera to track The shield zone should be within the active zone 8 shield zones can be set Note The screen of shield zone setting is based on panoramic camera view 1 Select settings Tracking setting Teacher Select shielded zone 8 grid ...
Page 35: ... select the area that don t want to be tracking a gray block will show on screen User can select Preview to see the view of the camera To delete the shield zone area select and select the gray block area 3 Select Save to save the setting ...
Page 36: ...n with iPad section 1 Connecting to PTC500 through AcuControl App Refer to Make a Connection with iPad section 2 Before starting to setup PTC500 please turn off the tracking function Select settings Tracking setting Student Tracking off 3 After completely all settings remember to turn on the tracking function ...
Page 37: ...eset position Note When setup preset position the camera view is based on PTZ camera view Please adjust view of preset1 as panoramic view Please adjust optical zoom to the minimum level panoramic view 1 Select settings Preset setting ...
Page 38: ...etup preset position 3 In Save preset screen use panel control to adjust the camera view to desire position and select Save Enter the number 1 255 of preset position and select OK to save Total are 255 preset positions can be set ...
Page 39: ...34 4 After setting preset back to Preset Settings screen and select Call preset to check preset position Select preset number ex preset 1 preset 25 etc to view preset positon view ...
Page 40: ...motions in the setup zone and PTC500 will be triggered to track If tracking zone doesn t setup then all the panoramic view will be the default active zone Note The screen of tracking zone setting is based on panoramic camera view 1 Select settings Tracking setting Teacher Select tracking zone 1 grid ...
Page 41: ...36 2 In Select tracking zone screen select the area that wants to be tracking a blue frame will show on screen User can select Preview to see the view of the camera 3 Select Save to save the setting ...
Page 42: ... doesn t want camera to track The shield zone should be within the active zone 8 shield zones can be set Note The screen of shield zone setting is based on panoramic camera view 1 Select settings Tracking setting Teacher Select shielded zone 8 grid ...
Page 43: ...elect the area that you don t want to be tracking a gray block will show on screen User can select Preview to see the view of the camera To delete the shield zone area select and select the gray block area 3 Select Save to save the setting ...
Page 44: ...t height The number of height is displayed when measure and set height 3 Click Save to save the setting Setup Rear Side Student Height User needs to stand at the rear side and define the whole height on screen 1 Select settings Tracking setting Front side student height 0px 2 Using on screen to measure and set the student height The number of height is displayed when measure and set height 3 Click...
Page 45: ...40 Change Camera Password Change PTC500 s password 1 Select settings System setting Change camera password 2 Enter the old password and new password then select OK to confirm the changes ...
Page 46: ...a ID IP Port Default is 80 Password Default is admin Cancel OK Camera Select camera to setup Connect Delete Edit Client name Camera ID IP Port Default is 80 Password Default is admin Cancel Live Menu Sub menu 2 nd sub menu Note PTZ camera Live Streaming of PTZ Panoramic camera Live Streaming of Panoramic ...
Page 47: ...mum Gain Shutter Speed Iris Priority Exposure Compensation Maximum Gain Slow Shutter Iris Manual Gain Speed Iris White Balance Mode Frequency Auto 50 60 Contrast 0 1 2 3 4 Saturation 0 1 2 3 4 5 6 7 8 9 10 Sharpness Off Low Middle High Noise Reduction Off Low Middle High Shading correction Upper Left The option is for the screen corner shadow fixing It has 4 levels Upper Right Bottom Left Bottom R...
Page 48: ...e value at 1 PTZ Zoom Focus On Auto focus when camera is doing zoom in out Off Power up ACT Preset 1 Preset 2 Preset 3 Preset 4 Preset 5 Preset 6 Preset 7 Preset 8 Preset 9 HOME Define the default location after PTC500 power on Video Audio Setting Video Output 3G SDI 1 HDMI PTZ Camera Auto Auto is for HDMI If there is no HDMI connection the default value is 1080p 60 1080P 60 1080P 50 1080P 30 1080...
Page 49: ...Mode Teacher default User can choose function in this option Student Tracking Tracking on off Tracking on off Tracking Select tracking zone 1 grid set Preview Define the active zone Active zone is an area for panoramic lens motion detection If you don t set it up The default setting is all the screen is active zone Save Tracking Select shielded zone 8 grid set Preview Define the shield zone Shield...
Page 50: ...ting Action sensitivity 0 7 If the target moves quickly suggest to adjust it higher Advanced Setting Tracking lost time 0 7 The time which the camera takes to go back preset 1 when it loses tracking target 0 1 seconds 7 8 seconds Tracking Setting Student mode Mode Teacher default User can choose function in this option Student Tracking Tracking on off Tracking on off Tracking Select tracking zone ...
Page 51: ...sition of lost target preset 1 Image switch mode tracking mode default User can see the PTZ tracking procedures Panoramic mode The tracking screen will be directly transferred from panoramic view to close up view Motion sensitivity 0 7 low to high Overtime 35s to 280s The time which the PTZ go back to panoramic view after lock the target Advanced Correction Installation Height 2 0m 3 0 10 levels d...
Page 52: ... Profile 5 Load other setting System Setting Change Camera password Camera ID PTC500 Camera serial number Software version 1 XX XX XX Software version Download firmware When user would like to upgrade the firmware please press Download firmware first Then press Upgrade firmware to do the upgrade Upgrade firmware Last firmware version X XX XX X2 Current firmware version X XX XX X1 Factory Default B...
Page 53: ... detect the motion and start to track him Only let the person need to be tracked walk into the preset 1 4 How to avoid it start tracking other person in the same area It s hard to do it The algorithm is based on what the camera see It is not intelligent enough to judge who should track or not if 2 or more persons are in the preset 1 or active zone It will randomly choose one to track 5 What is the...
