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5.
GENERAL TROUBLESHOOTING
PROBLEM
POSSIBLE SOLUTION
NO IMAGE
Check if connection to the source and the display are correct.
Ensure that display device supports 480p, 720p and 1080p
resolution
SCREEN DEFECTS
APPEAR
This product supports up to 1080p resolution.
Check the HDMI connection
If outputting from a PC. Check the maximum resolution range of
the graphics card.
NOT SHOWING
CORRECT SOURCE
Ensure you select the proper input ON THE UNIT
Ensure all HDMI Cables are seated properly in the
INPUTS/OUTPUT
Type A (Receptacle) HDMI
PIN 1
TMDS DATA2+
PIN 11
TMDS CLOCK SHIELD
PIN 2
TMDS DATA2 SHIELD
PIN 12
TMDS CLOCK–
PIN 3
TMDS DATA2–
PIN 13
NC
PIN 4
TMDS DATA1+
PIN 14
RESERVED (N.C. ON DEVICE)
PIN 5
TMDS DATA1 SHIELD
PIN 15
SCL
PIN 6
TMDS DATA1–
PIN 16
SDA
PIN 7
TMDS DATA0+
PIN 17
DDC/CEC GROUND
PIN 8
TMDS DATA0 SHIELD
PIN 18
+5V POWER
PIN 9
TMDS DATA0–
PIN 19
HOT PLUG DETECT