Avenview HDM-SHAREPRO-IP User Manual Download Page 11

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Section 3: General Troubleshooting

Problem

Possible Solution

No video output



Please make sure that all cables properly connected.



Please disconnect the connectivity in software and re-connect or
re-install the driver.

No Audio or Mouse Response



The connectivity will be always disturbed by unstable network.



Please disconnect the connection of audio and mouse in software.

Display will show “Be sure to
disconnect the device and exit?”
when USB server is closed.



Power off the converter or re-boot the computer.

Connect VGA and HDMI output
simultaneously, but VGA no display

A: Please select VGA or HDMI output before the converter is powered on.

If the software refuses to disconnect, please power off the converter.
Make sure to store all files before power off.

Summary of Contents for HDM-SHAREPRO-IP

Page 1: ...ct deLCriptions at any time without notice No license whether express implied or otherwise to any intellectual property rights is granted by this publication Except as set forth in Avenview Standard T...

Page 2: ...Commission FCC 4 1 4 Introduction 4 1 5 Package Contents 4 1 6 Before Installation 5 1 7 Device Description Layout 5 1 8 Installation A 6 1 9 Installation B 7 1 10 Installation of Driver and Control S...

Page 3: ...afety Instructions The Avenview HDM SHAREPRO IP RJ45 to HDMI Converter has been tested for conformity to safety regulations and requirements and has been certified for international use However like a...

Page 4: ...eir home or office HDM SHAREPRO IP also act as a display extender that supports up to 1920 1080 resolutions with primary display mirror desktop and extended desktop video modes Support 1080p Video ove...

Page 5: ...NEL REAR PANEL Transmitter HDM C6IP S 1 5V DC Connect to 5V DC power supply 3 USB INPUT Connect ANY mouse keyboard wired wireless adapter 2 CAT 6 Plug in a CAT6 cable that is connected to your router...

Page 6: ...NVERTER 1 Connect Converter to CPU with RJ45 cable follow the standards of TIA 568BLAN 2 Connect your HDMI OR VGA display such as a LCD TV PLASMA to the HDMI OR VGA Port on the HDM SHAREPRO IP 3 Make...

Page 7: ...w the standards of TIA 568BLAN 2 Connect your HDMI OR VGA display such as a LCD TV PLASMA to the HDMI OR VGA Port on the HDM SHAREPRO IP 3 Make sure CAT 5E 6 LAN cable is tightly connected and not loo...

Page 8: ...nd run the Driver exe file Select your preferred Language From Disk run the Software exe file Accept and wait for install to be completed automatically When completed restart the computer You will exp...

Page 9: ...k The preferred device to be connected DISPLAY or MEDIA DEVICE Click B connect the device the converter will be automatically connected Note The system will set up the driver automatically for the fir...

Page 10: ...te Short cut Function Press Win P to see the following images From left to right Computer only Duplicate Extend and Projector only You can easily switch display mode From left to right Computer only D...

Page 11: ...be always disturbed by unstable network Please disconnect the connection of audio and mouse in software Display will show Be sure to disconnect the device and exit when USB server is closed Power off...

Page 12: ...dio 2 x USB 1 x RJ45 Output 1x VGA 3 5mm Stereo Audio 1x HDMI 1x 3 5mm HDMI Connector Type A 19 pin female RJ45 Connector WE SS 8P8C with 2 LED indicators Power Adapter 1 X DC 5V 1A Power Consumption...

Page 13: ...d Pin 2 TMDS Data2 Shield Pin 12 TMDS Clock Pin 3 TMDS Data2 Pin 13 CEC Pin 4 TMDS Data1 Pin 14 Reserved N C on device Pin 5 TMDS Data1 Shield Pin 15 SCL Pin 6 TMDS Data1 Pin 16 SDA Pin 7 TMDS Data0 P...

Page 14: ...atory profits or for punitive incidental or consequential damages in connection with the furnishing performance or use of the Avenview hardware software or other products and documentation provided he...