5
5. Trouble shooting
Problem
Possible Cause
Action
Battery is running out
Impeller is jammed
Impeller is broken
Detach the filter basket and filter bag, and
clean them.
Replace a new filter sock.
WARNING! Make sure cleaner is power
off when servicing the cleaner.
When the filter bag is
full
Filter sock is damaged
Garbage flowing out from
the front filter
Garbage flow out from the
rear filter bag
Cleaner does not
capture the debris
Side pin broken
Using the new V-Shape clip
Contact your dealer for impeller replacement.
Handle/pole connector
cannot be secured in assembly
The charger is out of
order
WARNING! Using wrong charger will
result in damaging the cleaner /battery
and void the warranty.
Contact dealer for proper transformer.
Battery is dead
Contact dealer for battery replacement.
The soft rubber of rear impeller is like a
door in case the garbage in the filter bag will
flow backwards into impeller and the cover
of transparent suction head part.
The soft rubber of the
rear impeller is broken
Power off the cleaner and visually check the
gap in middle of the cleaner to see if the
impeller is jammed. If the impeller jammed,
see behind “How to clear the dirt on the
impeller”.
Charge the battery again, When full charged,
Alkaline AA battery can work for 70-80min or
NI-MH AA battery can work for 45-60min.
WARNING! When you replace the bat-
tery, please contact the local dealers to
purchase the original NI-MH battery in
case that the electric cleaner is destroyed.
Cleaner cannot be recharged
(available for AquaJack 121)