Guarantee and Warranty
page 34
Warranty Statement
The period of warranty varies from country to country ranging from 1 year to 3 years. Please
see your purchase order for full details.
In accordance with the warranty conditions for new vehicles the warranty is as follows active
from the date of delivery.
1. Should any part of the vehicle require repair or replacement as a result of a specific
manufacturing or material defect within the warranty period from the date on which
possession of the vehicle was transferred to the original purchaser and subject to it
remaining within that ownership, the part or parts will be repaired or replaced free of
charge if the vehicle is returned to the seller.
2. Any repaired or replaced part will benefit from any arrangements for the balance of the
warranty period remaining.
3. Items of a consumable nature, tyres, tubes, motor brushes, bulbs, batteries, upholstery
will not be covered during the warranty period, unless such items have clearly suffered
undue wear as a direct result of an original manufacturing defect.
4. Batteries are covered against a specific manufacturing or material defect. Batteries are
consumable items and any battery requiring replacement during the warranty period due
to normal use will not be considered defective and therefore not replaced free of charge.
Batteries found to be damaged due to incorrect charging or maintenance will not be
covered by the warranty.
5. To apply the warranty conditions should your vehicle require attention, under these
arrangements, notify Quingo’s authorised UK service provider Forever Active
immediately, giving full information about the nature of the defect. Forever Active will
arrange for work under the warranty conditions to be carried out by an authorised
Forever Active engineer.
6. No responsibility will be accepted for repairs or replacements arising as a result of:
a. The vehicle or part not being maintained in accordance with the manufacturers
recommendations
b. The vehicle or part having been damaged by neglect, accident, overloading, mis-
use or the vehicle being used in a manner which exceeds the designed
parameters.
c. The vehicle or parts having been altered from the manufacturer’s specification, or
repairs carried out by an unauthorised repairer.
d. The vehicle or part fitted with unauthorised extras or alterations to the design.
e. Any repairs or servicing carried out by unauthorised engineers
The vehicle should be serviced at least once over a 12 month period. If you are a hard user we
recommend a twice yearly service. If your warranty is greater than one year a once yearly
service is mandatory.
Failure to service your vehicle annually will invalidate your warranty
The warranty is offered in addition to and does not detract from the contractible rights you have
under statute or common law.
