While on an active call, you can still receive and answer a second incoming call. If you use the
speakerphone for your active call and you switch to your handset when an incoming call rings,
Avaya Vantage
™
does not switch the audio path from speakerphone to the handset for your
original call. Instead, the incoming call is answered.
While on an active call on Avaya Vantage
™
built-in UC experience, if you accept an incoming
Avaya Spaces call, the call on Avaya Vantage
™
built-in UC experience is put on hold. Inversely,
during an Avaya Spaces call, if you accept a call on Avaya Vantage
™
built-in UC experience, the
Avaya Spaces call gets disconnected.
• To answer an audio call, do one of the following:
- Tap
on your screen.
- Lift the handset from the cradle when you use a wired or wireless handset.
• To accept a video call, tap
.
• To decline a call, tap
.
Related links
Ignoring a call by enabling Do Not Disturb mode
Ignoring a call by enabling Do Not Disturb mode
About this task
When an incoming call arrives while you are busy, to decline it, press
or ignore it. Use this
procedure to ignore an incoming call by changing your device status to Do Not Disturb (DND)
mode. When you do this, the call is silenced.
Procedure
1. When an incoming call arrives, swipe down to open the notifications area and then tap
Do
not disturb
( ).
When DND is enabled, the device mutes all interruptions except for alarms.
2.
(Optional)
To turn off DND, open the notifications area and tap .
Sending all calls to voice mail
About this task
Use this procedure to route all incoming calls to a predefined number set by your administrator.
The number is usually your corporate voice mail number.
Your administrator must configure the Send All Call feature for your extension.
Managing calls
April 2021
Using Avaya Vantage
™
79