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Avaya TELink 700 Flash, Installation And Operation Manual, Page: 3 / 14

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Summary of Contents for TELink 700 Flash

Page 1: ...rotector should be used in series with the line connected to this unit Please leave this manual with the unit after installation Important warranty information enclosed Magic On Hold 720 Brooker Creek Blvd Ste 215 Oldsmar FL 34677 800 584 HOLD 4653 Fax 727 785 7659 http magiconhold com info onholdbusiness com ...

Page 2: ...handling IN THE EVENT THAT THE PRODUCT SERIAL NUMBER IS MISSING OR HAS BEEN TAMPERED WITH IN ANY WAY THE FOREGOING WARRANTY IS VOID AND WITHOUT EFFECT AND AVAYA SHALL HAVE NO LIABILITY WHATSOEVER ON ACCOUNT OF DEFECTS TO SUCH PRODUCT LIMITATIONS EXCEPT AS STATED ABOVE THERE ARE NO WARRANTIES EXPRESSED OR IMPLIED THAT EXTEND BEYOND THE SPECIFICATIONS FOR THE PRODUCT AVAYA EXPRESSLY DISCLAIMS ANY WA...

Page 3: ...TALLATION 5 VOICE LINE AND OR NIGHT ANSWER INSTALL PROCEDURE 6 DEDICATED LINE INSTALL PROCEDURE 7 FAX SHARE INSTALL PROCEDURE 9 FINAL INSTALLATION 11 3 OPTIONAL FEATURES 12 4 TROUBLESHOOTING 14 LIST OF TABLES TABLE 1 STATUS LIGHT INDICATIONS 11 TABLE 2 NIGHT LIGHT INDICATIONS 13 TABLE 3 TROUBLESHOOTING 14 ...

Page 4: ... volatile FLASH memory your audio program is safe from erasure due to power loss for up to 10 years If power is lost audio playback resumes automatically once power is restored This feature eliminates the need for a battery backup system The TELink FLASH has been designed to accommodate several different installation needs The standard installation method allows normal access to the telephone line...

Page 5: ...rst There are three installation procedures available depending on the phone line used Keep in mind that whichever installation procedure is used the TELink must always be connected directly to the telephone company input ahead of any other devices using that line If you have any questions or require assistance installing the TELink please contact your MOH provider ...

Page 6: ...sure which line this is check with your local phone company 3 Connect the other end of the modular cable to the TELCO jack on the back of the TELink 4 Using another modular telephone cable connect the PHONE jack on the back of the TELink to the installation phone line s original destination KSU PBX telephone etc 5 Set the HI LO switch on the back of the TELink to the proper position for the teleph...

Page 7: ...er modular telephone cable connect the PHONE jack on the back of the TELink to the installation phone line s original destination KSU PBX telephone etc 5 Set the HI LO switch on the back of the TELink to the proper position for the telephone system LO 8 Ω HI 1K Ω 6 Connect the TELink s AUDIO OUTPUT jack to the telephone system s MOH input using the included RCA cable The user may need to adapt the...

Page 8: ...TELink 700 FLASH 8 04 2009 ...

Page 9: ...k on the back of the TELink 4 Using another modular telephone cable connect the PHONE jack on the back of the TELink to the fax machine 5 Set the HI LO switch on the back of the TELink to the proper position for the telephone system LO 8 Ω HI 1K Ω 6 Connect the TELink s AUDIO OUTPUT jack to the telephone system s MOH input using the included RCA cable The user may need to adapt the phone system en...

Page 10: ...TELink 700 FLASH 10 04 2009 9 Turn the power switch ON Turn to page 9 for further instructions ...

Page 11: ...for one second Contact your MOH provider They may then call the unit and download audio During communications sessions between the TELink and the PC Controller the STATUS light flashes fast and the phone line becomes unavailable for incoming and outgoing calls no dial tone will be present After a successful download the STATUS light remains on steady At this point call into the phone system and as...

Page 12: ... features become fully operational If validation fails contact your MOH provider FAX SHARE FS allows the TELink to share a phone line with a fax machine saving the expense of having to install a separate line In a Fax Share installation the TELink only answers calls from the PC Controller and does not interfere with incoming or outgoing fax transmissions The fax machine must be set to answer on tw...

Page 13: ...rtant that the TELink is installed on the first phone number that the phone system answers However because this line is likely to be the most heavily used the PC Controller may encounter difficulty busy line when trying to call the unit For the same reason the unit may also have difficulty calling the PC Controller Therefore it is recommended that the initial installation and subsequent downloads ...

Page 14: ...ompany input Other telephone devices are connected prior to the TELink The TELink must be the first device connected to where the telephone line enters the building The telephone line to which the TELink is attached does not work The TELink may be communication with the PC controller The unit automatically locks its phone line during communications to protect data integrity Check the STATUS led If...

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