3.
The
Query Communication Manager Telephone System
screen is displayed. Enter the
following values as displayed in
Figure 26
:
•
Tlink name:
Select the same Tlink Name as on the Avaya AES from
Figure 18
.
•
Login name:
Enter the TASKE user id administered on the Avaya AES from
Figure
21
.
•
Password:
Enter the TASKE user password administered on the Avaya AES from
Figure 21
.
If the customer utilizes the Expert Agent Selection feature on Avaya Communication
Manager, then click on
The EAS feature is enabled on the telephone system
. Click on
Update
for TASKE Contact to start collecting information from Avaya Communication
Manager.
Figure 26: Query Communication
SVS; Reviewed:
SPOC 6/18/2008
Solution & Interoperability Test Lab Application Notes
©2008 Avaya Inc. All Rights Reserved.
26 of 39
AES41-Taske
