Avaya SupraElite User Manual Download Page 12

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Subscription

Battery Replacement

The headset and base unit are supplied subscribed to each other. However, if you wish 
to use a replacement headset with the base unit, then the units must be re-subscribed.
To do so, please follow the instructions on page 12 for Multi-Shift Pairing.

System Reset

To recover from some fault conditions (refer to the Troubleshooting Section), you may need 
to perform a system reset. To perform the system reset, follow this procedure:

AN

D

AND

AN

D

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1

(

)

1. Simultaneously press the call control button and both the "

+

" and "

" volume buttons

for 5 seconds. When the talk indicator light on the headset blinks, release all buttons. 

2. Press the call control button again. The talk indicator light will again blink briefly to

indicate the headset is back to normal operation mode. 

3. Disconnect the AC charger from the AC charging jack for 5 seconds. 
4. Reconnect.
The system reset operation is complete. 

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The custom battery supplied should last 2–3 years. When talk time decreases significantly, you
should replace the battery. Call Avaya at (800) 544-4779 to order one. Once you receive it, follow
directions below to replace. The tool shown in Steps 2 and 5 is included with your replacement
battery.

Use hook end of tool to
hook battery wires and
pull toward open battery
door until battery moves
out from behind post.

Use fingernail to lift off
and flip open battery door.

Once battery is removed,
gently disconnect battery
connector; do not pull hard.

Before replacing battery
into compartment, please
be sure battery wires are
on side closest to opened
battery door; the battery
cannot be installed
properly if wires are on
other side.

Using the "Y" end of the
tool, press the battery
backwards and away from
battery door until the left
corner of the battery tucks
under the post in the
battery compartment. Tuck
all of the battery wires and
connectors into the battery
compartment. 

Close door so
that it is flush
with headset.

Maintenance

Voice Tube Replacement

1. Replace voice tube every 6–9 months (voice tube models only).
2. Unplug the unit from the telephone and the AC charger from the power source before cleaning.
3. Clean the equipment with a damp (not wet) cloth. 
4. Do not use solvents or other cleaning agents. 

To replace voice tube:
1. Slide old voice tube out.

2. Slide in spare voice tube.

Summary of Contents for SupraElite

Page 1: ...gistered in certain jurisdictions IntelliStand SupraElite and the voice tube clear color trade dress and shape trade dress are trade marks or registered trademarks of Plantronics Inc Patents U S 5 210...

Page 2: ...30 18V 18N 21 22 19 9600 Hookswitch Control Cord Monaural Voice Tube Headset Band Table of Contents Setup 1 5 Positioning Adjusting Fit Charging Checking Compatibility Components 3 6 11 11 10 13 Maki...

Page 3: ...1 4 13 10 11 25 Listening Volume Minor Adjust Mute Headset Talk Indicator Light Call Control Button Noise Canceling Microphone Headset Base Underside View Listening Volume Minor Adjust Mute Headset T...

Page 4: ...AVAYA 2410 4630 5410 6416 D M and 6424 D M telephones 7 24 24 28 28 26 5 25 25 4 1 24 27 4 25 7 24 27 29 29 1 24xx and 54xx phones require 4 0 firmware or greater 46xx and 56xx phones require 1 8 firm...

Page 5: ...7 24 27 1 8 Setup 3 with AVAYA 7403D 7405D 7407D 7406 8403 8405 8410D 8411D 8434 8510ISDN and 7506ISDN telephones 24 27 4 25 7 24 27 31 31 1 Setup 4 with AVAYA 9600 series telephones Configuration di...

Page 6: ...nt to control the handset lifter with the call control button on your headset Set the IntelliStand switch to IntelliStand on if you want the handset to automatically pick up when you take the headset...

Page 7: ...isable 1 To pair another headset to the same base you must first enable the multi shift pairing feature Long press 5 sec the speaking volume minor adjust up button on back of base until the power indi...

Page 8: ...The compatibility setting of 1 is set at the factory to work with most phones However if you do not hear a dial tone if either you or the recipient is having trouble hearing or if you experience buzzi...

Page 9: ...dset Mute Push the and buttons to adjust listening volume for minor incremental adjustments Use the listening volume major adjust control on the back of the base for large incremental adjustments NOTE...

Page 10: ...harging cradle 1 tone every 10 seconds Mute Listening volume minor adjust Key Feature Action Tone Key Feature Action Tone Base Features A D B C 1 2 3 4 Out of range warning Move closer to base 2 tones...

Page 11: ...eadset in the base unit IntelliStand is enabled To disable the handset lifter move the IntelliStand switch to position Problem Solution Problem Solution I plugged everything in but the lights won t co...

Page 12: ...Call Avaya at 800 544 4779 to order one Once you receive it follow directions below to replace The tool shown in Steps 2 and 5 is included with your replacement battery Use hook end of tool to hook ba...

Page 13: ...e the quantity of devices you may connect to your telephone line Excessive RENs on a telephone line may result in the devices not ringing in response to an incoming call In most but not all areas the...

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