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Avaya Media Gateway G350 Installation Manual Download Page 1

Installation of the Avaya G350 

Media Gateway

555-245-104

Issue 1.1

December 2003

Summary of Contents for Media Gateway G350

Page 1: ...Installation of the Avaya G350 Media Gateway 555 245 104 Issue 1 1 December 2003 ...

Page 2: ...ly innocuous tampering Harm such as harmful tampering data loss or alteration regardless of motive or intent Be aware that there may be a risk of unauthorized intrusions associated with your system and or its networked equipment Also realize that if such an intrusion should occur it could result in a variety of losses to your company including but not limited to human data privacy intellectual pro...

Page 3: ...t cover of this equipment is a label that contains among other information the FCC registration number and ringer equivalence number REN for this equipment If requested this information must be provided to the telephone company For G350 and G700 Media Gateways This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA On the rear of this equipment is a label tha...

Page 4: ...tions were met It does not imply that Industry Canada approved the equipment Declarations of Conformity United States FCC Part 68 Supplier s Declaration of Conformity SDoC Avaya Inc in the United States of America hereby certifies that the equipment described in this document and bearing a TIA TSB 168 label identification number complies with the FCC s Rules and Regulations 47 CFR Part 68 and the ...

Page 5: ...ternational 11 Trademarks 11 Sending us comments 12 1 Before you start 13 Installation workflows 13 Full installation 13 Staging 14 Installation of a staged G350 14 Gathering information 14 Unpacking 15 Site requirements 16 Environmental Verification 16 Power Verification 16 Grounding Verification 16 Required equipment 17 2 Installing the Avaya G350 Media Gateway 19 Step 1 Mount the G350 chassis 1...

Page 6: ...ation 36 Connecting the USB modem 37 Step 2 Assist the configuration 40 Assisting a remote configuration 40 Assisting an on site configuration 40 Assisting a combined remote and on site configuration 40 Assisting an off site configuration staging 41 4 Connecting devices 43 Step 1 Connect the network 43 Step 2 Connect IP telephones 44 Step 3 Connect non IP telephones and trunks 45 Connecting an ana...

Page 7: ...Install the Avaya Partner Contact Closure Adjunct 52 5 After installation 53 Step 1 Test the installation 53 Testing telephones 53 Testing trunks 53 LSP failover testing 54 Step 2 Remove the installation equipment 54 A Technical specifications 55 G350 Media Gateway specifications 55 Power Cord Specifications 55 Index 57 ...

Page 8: ...Contents 8 Installation of the G350 Media Gateway December 2003 ...

Page 9: ...tion Guide from the Avaya Web site You must have access to the Internet and a copy of Acrobat Reader must be installed on your personal computer Avaya makes every effort to ensure that the information in this book is complete and accurate However information can change after we publish this book Therefore the Avaya Web site might also contain new product information and updates to the information ...

Page 10: ...rt labels CAUTION A caution statement calls attention to a situation that can result in harm to software loss of data or an interruption in service WARNING A warning statement calls attention to a situation that can result in harm to hardware or equipment A warning can also indicate the presence of a hazard that could cause personal injury if the hazard is not avoided by following the instructions...

Page 11: ...at 1 800 225 7585 Maintenance and repair call the Avaya National Customer Care Support Line at 1 800 242 2121 Toll fraud call Avaya Toll Fraud Intervention at 1 800 643 2353 International For all international resources contact your local Avaya authorized dealer Trademarks All trademarks identified by or are registered trademarks or trademarks respectively of Avaya Inc All other trademarks are the...

Page 12: ... about this book To reach us by Mail send your comments to Avaya Inc Product Documentation Group Room B3 H13 1300 W 120 Ave Westminster CO 80234 USA E mail send your comments to document avaya com Fax send your comments to 1 303 538 1741 Ensure that you mention the name and number of this book Avaya G350 Media Installation Guide 555 245 104 ...

Page 13: ...installation of a staged G350 in which you receive the G350 after staging The G350 has the media modules already installed and is already configured Full installation If you are performing the entire installation at the customer site work through the guide from beginning to end The workflow is as follows Mount the G350 install the required media modules in the G350 install ground conductors and co...

Page 14: ...llows 1 Read Step 1 Mount the G350 chassis on page 19 and mount the G350 with the media modules already installed 2 Read Step 4 Connect power to the G350 on page 31 and apply power to the G350 3 Read Chapter 4 Connecting devices and connect devices to the G350 4 Read Chapter 5 After installation and test the installation Gathering information Before you begin the installation read the planning doc...

Page 15: ... separate boxes The Avaya Partner Contact Closure adjunct box if ordered is also packaged separately Before you begin the installation 1 Unpack the G350 and accessories 2 Unpack each media module CAUTION Wear an anti static wrist ground strap whenever handling components of an Avaya G350 Media Gateway Connect the strap to an approved ground such as an unpainted metal surface 3 Check the contents o...

Page 16: ...are available Verify that the G350 Media Gateway and the other equipment in the rack do not present a possible overcurrent or overload to the customer s branch circuit and or power distribution strip Power requirements are listed in Appendix A Technical specifications WARNING Do not overload the power circuit Grounding Verification Ensure that the installation site has access to approved grounds a...

Page 17: ...lywood board 20 mm 0 79 in thick Wood screws to fasten the G350 to plywood Screws to fasten the plywood board to the wall If you are installing an S8300 media server in the G350 you also need One USB modem The recommended USB modem is Multitech MultiModemUSB MT5634ZBA USB V92 One USB CD ROM drive A laptop computer with internet browser If you are not installing an S8300 media server in the G350 yo...

Page 18: ...Before you start Required equipment 18 Installation of the G350 Media Gateway December 2003 ...

Page 19: ...y components of an S8300 Media Server or G350 Media Gateway wear an anti static wrist ground strap Connect the strap to an approved ground such as an unpainted metal surface Mounting the G350 in a rack The G350 mounts in a standard 19 inch rack If the G350 is to be mounted in a rack you can fasten the G350 to the rack either at the front of the G350 or at the middle In either case mounting bracket...

Page 20: ...racket with cable guides to the front of the G350 at one side as shown in the following figure If you are fastening the chassis to the rack at the front use the mounting bracket with cable guides as one of the two front brackets If you are fastening the chassis to the rack at the middle use the mounting bracket with cable guides at the front of the chassis in addition to the two regular mounting b...

Page 21: ... to the floor and is earthquake protected if required If the rack is not securely fixed in place do not proceed with the installation If the G350 is being mounted in a rack with other equipment already installed the G350 must be positioned to avoid imbalance The G350 is shipped with 3 sets of four mounting screws Choose the set of screws that match the screw holes in the rack being used The G350 w...

Page 22: ...at screw a plywood board 415 x 465 mm 20 mm thick to the wall with wood screws and fasten the G350 to the board To affix brackets to the G350 for wall mounting 1 Affix a bracket to each side of the G350 as shown in the figure below Placing the G350 on a table If you will be installing the G350 as a tabletop unit you need to affix the provided four rubber feet to the underside of the G350 To affix ...

Page 23: ...f the other media modules see Inserting media modules on page 26 WARNING The Avaya G350 Media Gateway must not be operated with any open slots Failure to cover empty slots with the supplied blank plates can cause overheating due to inadequate air distribution Combination limitations The following combinations of media modules are not supported by the G350 More than one MM710 media module More than...

Page 24: ... connecting data devices The 24 10 100 Ethernet ports can provide power to connected devices using Power over Ethernet PoE MM340 V2 V3 V4 V5 Provides one E1 T1 WAN port for connecting to a WAN endpoint device MM342 V2 V3 V4 V5 Provides one USP WAN port for connecting to a WAN endpoint device MM710 V1 V2 V3 V4 V5 Provides one E1 T1 trunk port for connecting an E1 T1 telephone trunk MM711 V1 V2 V3 V...

Page 25: ...o the media modules at the spring loaded captive screws Use a screw driver to ensure the captive screws are securely tightened to prevent damage to the equipment The S8300 can only be inserted in slot V1 on the left side of the G350 Media Gateway To insert the S8300 Media Server module 1 Remove the plate between slots V1 and V2 labelled Remove before removing or inserting S8300 module 2 Remove the...

Page 26: ...r module if applicable insert the rest of the media modules Make sure to insert each module in a permissible slot For information about which slots to allocate to which modules see Allocating slots on page 23 CAUTION Hold media modules only by the edges to avoid damage from static electricity Do not touch the top or bottom of the circuit board If possible wear a wrist strap and use an anti static ...

Page 27: ...ued compliance to international radiated emissions requirements all captive screws must be securely tightened such that they cannot be loosened without the use of a tool WARNING After you have connected telephones to the various media modules be sure to add circuit protection to the lines See Step 4 Install circuit protection on page 49 Step 3 Attach ground conductors To assure safe installation a...

Page 28: ...s The customer will need to provide a means of connecting this Supplementary Ground Conductor to an approved ground according to Article 250 of the National Electrical Code NEC A ground block is available for use when multiple G350 Media Gateways are being installed The ground block intended for rack mounting has ten terminals available for terminating Supplementary Ground Conductors Up to ten G35...

Page 29: ...es Local underground structures such as tanks and piping systems Rod and pipe electrodes A 5 8 in 1 6 cm solid rod or 3 4 in 2 cm conduit or pipe electrode driven to a minimum depth of 8 ft 2 4 m Plate electrodes Must have a minimum of 2 sq ft 0 185 sq m of metallic surface exposed to the exterior soil Concrete Encased Ground An electrode encased by at least 2 in 5 1 cm of concrete and located wit...

Page 30: ...onductor on the screw 3 Replace the ground screw to the chassis and securely tighten the screw such that it cannot be loosened without the use of a tool If the ground block has been purchased The ground block is provided for use with more than one G350 in the rack It is usually mounted by the customer electrician 4 Cut the Supplementary Ground Conductor which has one end attached to the grounding ...

Page 31: ... and attached grounding conductors you can connect power to the G350 To connect power to the G350 1 Connect the power cable to the power connector on the G350 back panel 2 Plug the power cable into a mains socket The G350 is now powered The PWR LED on the front panel lights The CPU LED lights up if the firmware is running At least one LED on each media module lights up initially and then goes off ...

Page 32: ...Installing the Avaya G350 Media Gateway Step 4 Connect power to the G350 32 Installation of the G350 Media Gateway December 2003 ...

Page 33: ...p establish configuration access Be prepared to assist the supporting technician throughout the configuration For information about how you might need to assist in the configuration see Step 2 Assist the configuration on page 40 While the supporting technician is configuring the G350 you can connect endpoint devices to the G350 For information about connecting devices to the front panel ports of t...

Page 34: ... a TFTP server on the network This may be needed for installing software and firmware upgrades NOTE When uploading firmware from the S8300 using TFTP you may need to enable TFTP service in the Set LAN Security parameters of your web server NOTE Firmware upgrades for the G350 and media modules can either be installed from CD or downloaded from the Web 2 Download GIW Gateway Installation Wizard from...

Page 35: ...n equipment Installation of the G350 Media Gateway 35 December 2003 7 Click Continue The COM Port Selection screen appears 8 Select the COM port on the laptop that you are using to connect to the G350 9 Click Continue The Configure the Modem screen appears ...

Page 36: ...the supporting technician to configure the G350 from a remote location Preparing a G350 with an S8300 for configuration If you installed an S8300 in the G350 and all the configuration will be done on site the G350 is ready for the supporting technician to set up the G350 for configuration and perform the configuration You will need to assist the technician see Assisting an on site configuration on...

Page 37: ...Connect the modem to one of the USB ports on the S8300 module 3 Connect the laptop computer to the Services port on the S8300 module 4 Configure the network settings on the laptop to the following settings TCP IP properties Set the laptop s TCP IP properties as follows IP address 192 11 13 5 Subnet mask 255 255 255 252 DNS Configuration Disable DNS Browser settings Configure the browser for a dire...

Page 38: ... 1 Prepare configuration equipment 38 Installation of the G350 Media Gateway December 2003 f Press Logon The following menu appears g Select Launch Maintenance Web Interface The following screen appears with the menu in the left panel ...

Page 39: ...n equipment Installation of the G350 Media Gateway 39 December 2003 h Under the Security heading in the left panel select Enable Disable Modem The Enable Disable Modem i Select Enable modem for unlimited incoming calls The modem is now connected and enabled ...

Page 40: ...nnect the modem so that you can provide the number to the technician Certain software upgrades may need to be done by you on site using your CD ROM drive In the event of a network disconnection the supporting technician could ask you to use your laptop to restore the connection Assisting an on site configuration Connect the endpoint devices to the G350 while the supporting technician performs the ...

Page 41: ...nstallation of the G350 Media Gateway 41 December 2003 Assisting an off site configuration staging The supporting technician will need to connect some devices to test endpoints Do not connect endpoint devices unless the supporting technician requests you to do so ...

Page 42: ...Preparing for configuration Step 2 Assist the configuration 42 Installation of the G350 Media Gateway December 2003 ...

Page 43: ...l the Avaya Partner Contact Closure Adjunct The steps are described in the sections below As you connect devices keep a record of the slots and ports into which specific devices are connected You will need to provide this information to the technician who configures the G350 If your planning documentation specifies which devices should be connected to which ports follow those instructions WARNING ...

Page 44: ...irectly connected to one of the 24 10 100 Ethernet ports on the MM314 media module Therefore when connecting a LAN switch Prefer the ETH LAN port on the chassis front panel and the Gigabit Ethernet port on the MM314 media module over the 10 100 Ethernet ports on the MM314 media module Reserve 10 100 Ethernet ports to devices such as IP phones that need to be powered through the G350 Figure 7 The M...

Page 45: ...n an MM711 or MM714 media module One of the two fixed LINE ports on the G350 front panel 2 Plug the analog telephone into the telephone port NOTE The leftmost LINE analog telephone port on the G350 front panel forms a mechanical analog relay with the TRUNK port next to it This relay can be configured to provide emergency transferred telephone service in the case of a power outage or disconnection ...

Page 46: ... for in building use only Phone lines connected to these ports are not to be routed out of building Failure to comply with this could cause harm to personnel and equipment To connect a DCP telephone 1 Wire a telephone port to a DCP port on the G350 The following media modules provide DCP telephone ports MM312 24 DCP ports MM712 8 DCP ports 2 Plug the DCP telephone into the telephone port Figure 10...

Page 47: ...350 front panel forms a mechanical analog relay with the LINE port next to it This relay can be configured to provide emergency transferred telephone service in the case of a power outage or disconnection from an external media server The TRUNK port is usually used in this emergency scenario to channel all incoming calls to LINE and to send all outgoing calls from LINE to an outside line Connectin...

Page 48: ... Connecting an ISDN BRI trunk To connect an ISDN BRI trunk 1 Connect the trunk to any ISDN port on an MM720 or MM722 media module NOTE In the US you need to connect a separately purchased NT1 device to each ISDN port you use to connect an ISDN BRI trunk Figure 13 The MM720 media module Figure 14 The MM722 media module ...

Page 49: ...ing devices have been evaluated or tested and approved to protect the Media Modules from over voltages and sneak current protection Avaya MM712 DCP either 146E IROB In Range Out of Building or 4C3S 75 solid state protectors for surge and sneak current Avaya MM710 T1 E1 over voltage and sneak protection for the Avaya MM710 T1 E1 Media Module is provided on the Media Module itself Avaya MM711 Analog...

Page 50: ...Ethernet cable for this connnection The USP port on an MM342 media module Use one of the following cables for this connection depending on the protocol being used Avaya Serial Cable DTE V 35 Avaya Serial Cable DTE X 21 The E1 T1 port on an MM340 media module Use an unshielded twisted pair cable straight or crossover depending on what equipment you are connecting to Check that the green LED lights ...

Page 51: ...G 4 mm2 wire tie wrapped to the exposed cables a metal cable shield around the exposed cables or six spare pairs from the exposed cable In a high rise building connect the CBC to an approved building ground on each floor Before you begin be sure the telephone lines are cross connected to the appropriate media module s To install the CBC 1 Connect one end of the conductor to a telephone cable build...

Page 52: ...ock doors or voice recording units The CC port can be configured so that the connected devices can be controlled by an end device such as a telephone For example a user can unlock a door by keying a sequence into a telephone keypad To install the contact closure 1 Follow the installation instructions in the Avaya Partner Contact Closure Adjunct Installation Instructions leaflet to install the Cont...

Page 53: ...test telephone connectivity from the site yourself To test telephone connectivity perform the following tests Test each telephone Test each trunk Perform Local Survivable Processor LSP Failover test if you have an S8300 installed as an LSP Testing telephones To test a telephone 1 Make outgoing calls from the telephone Make sure you hear a dial tone when you pick up the receiver Make sure you can m...

Page 54: ...e supporting technician to perform this test The test involves disconnecting from the remote media server and testing the telephones connected to the G350 Step 2 Remove the installation equipment Remove all equipment that you used to assist you in the installation process This may include The CD ROM drive The software upgrade CDs The laptop computer The modem for installations without an S8300 mod...

Page 55: ...ent plug for nominal 125V applications or a NEMA 6 15P attachment plug for nominal 250V applications For Outside North America The cord must be VDE Certified or Harmonized HAR rated 250V 3 conductor 3rd wire ground 1 0 mm2 minimum conductor size The cord is to be terminated at one end to a VDE Certified CE Marked IEC 60320 sheet C13 type connector rated 10A 250V and the other end to a 3 conductor ...

Page 56: ...Technical specifications Power Cord Specifications 56 Installation of the G350 Media Gateway December 2003 ...

Page 57: ...log trunk connecting 47 Avaya Partner Contact Closure Adjunct installing 52 circuit protection devices installing 49 connection order 43 Coupled Bonding Conductor installing 51 Connecting devices continued DCP telephone connecting 46 E1 T1 trunk connecting 47 IP telephones connecting 44 ISDN trunk connecting 48 network connecting 43 non IP telephones connecting 45 over voltage protection devices i...

Page 58: ...edia modules inserting into G350 chassis 26 installing 23 MM312 46 MM314 44 MM340 50 MM342 50 MM710 47 MM711 45 MM712 46 MM714 45 MM720 48 MM722 48 MM312 media module 46 MM314 media module 44 MM340 media module 50 MM342 media module 50 MM710 media module 47 MM711 media module 45 MM712 media module 46 MM714 media module 45 MM720 media module 48 MM722 media module 48 N Network data ports connecting ...

Page 59: ...sistance 11 Technical specifications 55 chassis 55 clearance 55 Telephones IP telephones connecting 44 non IP telephones connecting 45 testing 53 Testing LSP failover 54 Testing the installation overview 53 telephones 53 trunks 53 Trunks connecting 45 testing 53 U Unpacking 15 W Wall mounting the G350 chassis 22 WAN endpoint device connecting 50 ...

Page 60: ...Index W 60 Installation of the G350 Media Gateway December 2003 ...

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